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Shapermint

3.3

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
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Georgia
1 review
0 helpful votes
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My lingerie
July 12, 2020

I am very happy with my purchase because it fit perfectly! I will definitely buy things from your company again!

Date of experience: July 12, 2020
Michigan
1 review
0 helpful votes
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Review
July 12, 2020

Had problems with things being added to my order that I didn't want

Date of experience: July 12, 2020
Arizona
1 review
0 helpful votes
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Great product
July 12, 2020

Items fit well. Delivery as expected. Happy with my purchase.

Date of experience: July 12, 2020
New York
1 review
1 helpful vote
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Customer service
July 12, 2020

They reach out to you to make sure you are completely satisfied. Instead of ordering and then nothing. They want to make sure that you got the shipment and love it. So far I ordered the belly sucker and even with a nap it stayed in place and was comfortable. Next I just ordered a bra. I normally only order from Victoria secret due to my large bust for support so I'm eager to see how it fits, covers and supports me.

Date of experience: July 12, 2020
Indiana
1 review
0 helpful votes
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No help at all
August 11, 2020

I have asked for help in finding a better fitting bra and I only get robot responses.

Date of experience: July 12, 2020
GB
1 review
0 helpful votes
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Fantastic
July 12, 2020

Brilliant, so comfy. Highly recommended. They stay up and do not roll down.

Date of experience: July 12, 2020
Colorado
1 review
0 helpful votes
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Love it
July 12, 2020

I absolutely love my shaper shorts. They are comfortable and I was worried about wearing them in the heat but you hardly notice them. A bit difficult to pull down when sweaty but hey what isn't.

Date of experience: July 12, 2020
New York
1 review
0 helpful votes
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Great service
July 12, 2020

Comes quickly, no damage, and great deals thank you.

Date of experience: July 12, 2020
Massachusetts
1 review
0 helpful votes
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Great Shapewear
July 12, 2020

Fits great and very comfortable. They also work with you on returns. Great customer service. Highly recommend their shape wear.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Fit
July 12, 2020

Fit is good, stomach just doesn't seem to go as flat as some of models seen

Date of experience: July 12, 2020
Shapermint R. — Shapermint Rep
over a year old

A higher compression perhaps? Marian. Exchanges are on us. Just send us a DM with your order details through this link

Michigan
1 review
0 helpful votes
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So glad I took the chance
July 12, 2020

Wonderful product!. Great fit and I look much better in it.

Date of experience: July 12, 2020
Maryland
1 review
0 helpful votes
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Most comfortable bra
July 12, 2020

Most of the time I don't wear bras because they are so uncomfortable. But these are the best. I wear them everyday.

Date of experience: July 12, 2020
North Carolina
1 review
0 helpful votes
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Best fit
July 12, 2020

This bra is so comfortable I forget it's on. No more strap tugging or adjusting. I love it.

Date of experience: July 12, 2020
Massachusetts
1 review
0 helpful votes
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Hole between the legs of my pants
August 11, 2020

I emailed the company never hearing back regarding the first pair of pants I purchased and is now showing a hole between the legs. I thought these items were made with better material and should last more than four times wearing them.

Date of experience: July 12, 2020
Texas
1 review
0 helpful votes
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The Best!
July 12, 2020

You get it all! A great price, comfort and support. Not a lot, but some support. Great customer service! They will do you right!

Date of experience: July 12, 2020
Michigan
1 review
0 helpful votes
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After many washings of the garments, that still keep the elasticity and continue to defy gravity!

Date of experience: July 12, 2020
Canada
1 review
0 helpful votes
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Good product
July 12, 2020

They are confortable. But they roll up, In had to unroll them often to prevent shafting. And the top part rolls down after a couple of hours. But for the price Its a good option

Date of experience: July 12, 2020
Shapermint R. — Shapermint Rep
over a year old

Don't fret, Elisa. We're here to help you get the right one that stays in place. Just send us a DM with your order details as well as your waist, bust, and hip measurements for recommendations. Here's the link

Texas
1 review
0 helpful votes
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It gives your confidence a boost!
July 12, 2020

I'm normally worried about whether or not my clothes flow when I wear them. Wearing the Shapermint, I'm not as concerned because it does what it's supposed to do. I love it!

Date of experience: July 12, 2020
Illinois
1 review
0 helpful votes
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Not worth the money
July 12, 2020

It's not worth the money. False, advertising, I bought a size small and it didn't compress my body's side handles. It's like wearing a pantyhose. I definitely don't recommend buying it.

Date of experience: July 11, 2020
Shapermint R. — Shapermint Rep
over a year old

Don't fret, Celene. We're here to help you get the right fit. Please send us a message at http://m.me/shapermint with your order number and email address. Thanks!

Canada
1 review
0 helpful votes
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Shaper
July 11, 2020

The product is fantastic. The constant bombardment of emails is not. I don't want to miss a deal, but over and over and over the emails never stop, most often for the same ad, over and over.

Date of experience: July 11, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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