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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I am very happy with my purchase because it fit perfectly! I will definitely buy things from your company again!
Had problems with things being added to my order that I didn't want
Items fit well. Delivery as expected. Happy with my purchase.
They reach out to you to make sure you are completely satisfied. Instead of ordering and then nothing. They want to make sure that you got the shipment and love it. So far I ordered the belly sucker and even with a nap it stayed in place and was comfortable. Next I just ordered a bra. I normally only order from Victoria secret due to my large bust for support so I'm eager to see how it fits, covers and supports me.
I have asked for help in finding a better fitting bra and I only get robot responses.
I absolutely love my shaper shorts. They are comfortable and I was worried about wearing them in the heat but you hardly notice them. A bit difficult to pull down when sweaty but hey what isn't.
Fits great and very comfortable. They also work with you on returns. Great customer service. Highly recommend their shape wear.
Wonderful product!. Great fit and I look much better in it.
Most of the time I don't wear bras because they are so uncomfortable. But these are the best. I wear them everyday.
I emailed the company never hearing back regarding the first pair of pants I purchased and is now showing a hole between the legs. I thought these items were made with better material and should last more than four times wearing them.
After many washings of the garments, that still keep the elasticity and continue to defy gravity!
They are confortable. But they roll up, In had to unroll them often to prevent shafting. And the top part rolls down after a couple of hours. But for the price Its a good option
Don't fret, Elisa. We're here to help you get the right one that stays in place. Just send us a DM with your order details as well as your waist, bust, and hip measurements for recommendations. Here's the link
I'm normally worried about whether or not my clothes flow when I wear them. Wearing the Shapermint, I'm not as concerned because it does what it's supposed to do. I love it!
It's not worth the money. False, advertising, I bought a size small and it didn't compress my body's side handles. It's like wearing a pantyhose. I definitely don't recommend buying it.
Don't fret, Celene. We're here to help you get the right fit. Please send us a message at http://m.me/shapermint with your order number and email address. Thanks!
The product is fantastic. The constant bombardment of emails is not. I don't want to miss a deal, but over and over and over the emails never stop, most often for the same ad, over and over.
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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A higher compression perhaps? Marian. Exchanges are on us. Just send us a DM with your order details through this link