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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Disappointed because I was not able to read the advertising to see that this product doesn't contain the silicon lining around the waist of the panty to keep in place.
I received my order earlier than expected. My first order fit a bit snug but they allow exchanges/returns up to 60 days. The exchange process was super easy. I received my 2and order and it fit great! Super comfortable, I even forgot I had one on!
Love the products and will continue to buy as needed
It is easy to order and arrives after a few weeks due to where it comes from. When you try on the products they are so comfortable you forget you are wearing a bra
Fit as described. Comfortable to wear. Quick delivery.
I never received my purchase only emails wanting me to give a review on something I never received... I sent a picture with nothing in it they emailed me back saying I see you received your purchase WHAT PURCHASE... I think it's fake and the shaper isn't what they say it is...
Honestly 10/10 recommended very helpful and super fast shipping. Sizes run a LITTLE big but other than that, 10/10.
My original order was not what I wanted. I called to make a return and reorder. The service was pleasant, quick and easy.
Good delivery and information. Good to be a member and beautiful well quality of clothing
Every thing was going fine and then I did not get it...
Oh, no! Let's check and see what happened, Donna. Please send us a DM with your order details so we can take a closer look at it. Here's the link: http://m.me/shapermint.
I love these! I got a pair if leggings and some shaping shorts and I love them both! I found the grips keep the shapewear in place most of the time but they sometimes roll down a little. Overall I still would absolutely buy them again and recommend them!
Got your back, Alea. We'll help you find the best fit! Just send us a DM with your order details via this link: http://m.me/shapermint so we can quickly sort things out.
I ordered the high waisted shaper panty... smart move. The fabric is very breathable and provides a comfortable wearing experience. On occasion I've worn this item 16 hours straight with no rolling or shifting thanks to the silicone around the top, not just at the edge but for a full 1". The shaper panty comes up high enough that I can overlap my bra over it and get a nice smooth profile. So very satified!
I cannot wear a pullover bra, but the hook'n'eye style is working nicely for me. Customer service is mostly written but people help when needed. Refunds are prompt and courteous. Allen
I love the way I look in clothes. No more belly rolls hanging out. And they stay up all day as promised. Very happy with my purchase.
Pedi una talla 2 XL y la faja es como una M estoy muy disgustada
Don't worry, Ana. We'll send you the right size for free! Just send us a DM via this link: http://m.me/shapermint.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We'll make this right and replace it with what you are expecting, Donna. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!