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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Customer service was awesome, very knowledgeable and friendly. The Empetua shapewaer is awesome, really hides and holds things in place.
I like my new shapemint pants but thought there cold be some cotton in them that would make them more comfortable
Love part of my order, but part didn't work. No problem getting money back.
My wife is happy with this product that fits perfectly, it adjusts perfectly to the body to improve the appearance
Pleased with products that I ordered on line. Will wait to see how long they last.
Love the leggings! Got two pairs and arrived quickly! Nice packaging too!
I am absolutely gobsmacked with the super awesome customer service of Shapermint and really high quality awesome products made for awesome women!
The bra overall fits great with the extension piece that was sent, very smart idea. However, with no adjustments on the straps the left strap falls down all the time and is annoying so I don't wear it. I'm trying to find a way to make it work but at this point I haven't found the solution. I tried to contact your company but that didn't work online and I couldn't find any phone number to call anyone to see if there might be another bra that would work better for me. So, I'm at a loss now.
Bought 2 shapers. They were too small. Was able to return for the next size with no problem. New shapers feel and fit great! This say is Super helpful for trying to buy something that's not so easy to buy.
Comfy and more. Can wear with anything and they look great.
Absolutely NO customer service, tried to speak with an actual human for a week! Product ripped while trying it on. Found it easier to return because it seemed like i was just texting with a robot.
So sorry you were having a hard time getting help with your order, Janet! We do see that you've already submitted a refund request for your order. If you have any questions, please message us through Facebook Messenger so we can help you out. This is the link http://m.me/shapermint
I have had a pleasant shopping experience with Shapermint
Great company! First pair was too large. I was promptly sent a smaller pair that is just right.
I love the way it feels, like you can't feel discomfort. It really does feel good!
I love the feel, comfort and style of my Empetua High-Waisted Control Bikini Bottom. The high-waist gave me good control in the mid area and slimmed me out where I needed it the most. Also, it stayed in place without rolling down. Very good quality and price.
First time I put it on, it was like ahhhh This is the way a bra is suppose to feel. Total comfort all day long. Generally rip my bra off as soon as I get hone, this one didn't come off til bedtime, it's that amazing and I woke up and ordered another one
Took me about 20 times to get my return label and was charged to return. Still haven't received my refund
Yikesss. That shouldn't be the experience that you deserve, Debra. Please, allow us to check this, and we'll sort things out. To get started, DM us your order info through this link. http://m.me/shapermint
Best shapers ever. I've bought other shape wear before but this is by far the best. It's so comfortable. I love it.
Bra was okay for tee shirt bra with back in closures. To much spillage front large breast not enough support. Works for tee shirts
Perhaps a different style and brand will work better, Marcia. Exchange is free, don't worry. Please PM us via FB messenger through this link m.me/shapermint
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Leave it to us, Mary. We’re here to help. Please send us a message at http://m.me/shapermint, so we can help you get the right fit.