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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I Bout the smallest Size, I have recently lost 200 pounds which has left me small but with extra skin its for that reason i orded your product when i got it it was to big like a reg pair of painties i needed a extra small or xxs but other than that it seems to be great
The fit was good but the top rolls down and I had to keep pulling it up. I got it in a nude and the black was out off stock and they was supposed to send them once they were available. The ship date was May 31,2020. This was for a exchange. I would like to get the black which was part of my exchange or try the empetua all day every day high waisted shaper panty.
We can keep it away from rolling down by getting the right size, Vivian. Send us a DM through this link http://m.me/shapermint, so we can check the best option to have this resolved.
Delivery was fast the material is great but after the 2nd or 3rd time you wear it rolls down... what I did though was put a lil hand sanitizer on my back and then Pulled it above the obliques and it stays for a while!
We intend to make this right, Maria. No worries, exchanges are on us. Please send us a message via this link http://m.me/shapermint, so we can better assist you.
Its very true to size and very comfortable. I love all of my pieces.
Me encanto la experiencia y definitivamente volveré a comprarle a uds... me encanto
Very comfy and easy to wash. The contour of our body is easily distinguished.
I'm very happy with my 2nd purchase. I will be purchasing again in the near future. Ordering is very easy and I received my purchase in a few days.
At first, I thought it was like any other girdle or body suit.
But the benefit of the doubt is a good thing.
I'm not one for spandex, but now i feel comfortable in the one I bought.
I've been hooked ever since.
I went online and got some other stuff.
Thank you
Thank you
I order a few things off line someone steals my card number and drained my bank acct. Needless to say I'll never use this service again.
Hi Sherry! Have you reached your bank about this? Also, if you need anything from us, you may go and send us chat thru this link. http://m.me/shapermint
I was able to share the wrong size with a friend and she was very thrilled to try this and loved it.
Everything fit great and I felt great :) I will be buying again.
Purchasing was easy. Returns were easy too. I had to return a couple of times because it was the wrong size. I've been using them and I love them. Comfortable like nothing else
My merchandise was not received. I've been given the runaround by Shapermint as well as the delivery company.
Awwww.Sorry that you haven't gotten your order yet, Pat. Don't worry, we're not going to leave empty-handed, and we'll have this checked. Kindly DM us your order info through this link. http://m.me/shapermint We've got your back, pretty.
Loved it. Very. Very pleased with the product will buy again
Product was what I expected and arrived sooner than I thought. I love my items and will purchase from the site again. I have no complaints!
Quick delivery!
Garments fit well! I've thrown out all of my old bras and replaced them with Shapermint bras.
I really liked Shapermint. It didn't go on as easily as the advertisement, but I felt really great, as if I had lost 5-10 pounds. A couple of friends complimented that I looked great.
The only thing I would change would be to have a Med. And a Lg. M/L worked for me, but I would have preferred a Lg.
I love this bra because it is so comfortable. It stretches just enough to make it extremely comfortable, but it also has a very firm support. Great bra!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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What a story you have there, Marcia! Anyways, we do process exchanges for free especially if you just need to get a different size. To better help, please send us a chat using this link. http://m.me/shapermint