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Shapermint

3.3

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
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Massachusetts
1 review
0 helpful votes
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Sizes to big
July 17, 2020

I Bout the smallest Size, I have recently lost 200 pounds which has left me small but with extra skin its for that reason i orded your product when i got it it was to big like a reg pair of painties i needed a extra small or xxs but other than that it seems to be great

Date of experience: July 17, 2020
Shapermint R. — Shapermint Rep
over a year old

What a story you have there, Marcia! Anyways, we do process exchanges for free especially if you just need to get a different size. To better help, please send us a chat using this link. http://m.me/shapermint

Ohio
1 review
0 helpful votes
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Maidenform high waisted boyshort
July 16, 2020

The fit was good but the top rolls down and I had to keep pulling it up. I got it in a nude and the black was out off stock and they was supposed to send them once they were available. The ship date was May 31,2020. This was for a exchange. I would like to get the black which was part of my exchange or try the empetua all day every day high waisted shaper panty.

Date of experience: July 16, 2020
Shapermint R. — Shapermint Rep
over a year old

We can keep it away from rolling down by getting the right size, Vivian. Send us a DM through this link http://m.me/shapermint, so we can check the best option to have this resolved.

Texas
1 review
0 helpful votes
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So so
July 16, 2020

Delivery was fast the material is great but after the 2nd or 3rd time you wear it rolls down... what I did though was put a lil hand sanitizer on my back and then Pulled it above the obliques and it stays for a while!

Date of experience: July 16, 2020
Shapermint R. — Shapermint Rep
over a year old

We intend to make this right, Maria. No worries, exchanges are on us. Please send us a message via this link http://m.me/shapermint, so we can better assist you.

Arizona
1 review
0 helpful votes
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Great shape wear
July 16, 2020

Its very true to size and very comfortable. I love all of my pieces.

Date of experience: July 16, 2020
Puerto Rico
1 review
0 helpful votes
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Muy complacida
July 16, 2020

Me encanto la experiencia y definitivamente volveré a comprarle a uds... me encanto

Date of experience: July 16, 2020
Utah
1 review
0 helpful votes
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Excellent Product
July 16, 2020

Very comfy and easy to wash. The contour of our body is easily distinguished.

Date of experience: July 16, 2020
California
1 review
0 helpful votes
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Comfortable bra!
July 16, 2020

I'm very happy with my 2nd purchase. I will be purchasing again in the near future. Ordering is very easy and I received my purchase in a few days.

Date of experience: July 16, 2020
New York
1 review
0 helpful votes
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Convinced
July 16, 2020

At first, I thought it was like any other girdle or body suit.
But the benefit of the doubt is a good thing.
I'm not one for spandex, but now i feel comfortable in the one I bought.
I've been hooked ever since.
I went online and got some other stuff.
Thank you
Thank you

Date of experience: July 16, 2020
Texas
1 review
0 helpful votes
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Somewhat dissatisfied
July 16, 2020

I order a few things off line someone steals my card number and drained my bank acct. Needless to say I'll never use this service again.

Date of experience: July 16, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi Sherry! Have you reached your bank about this? Also, if you need anything from us, you may go and send us chat thru this link. http://m.me/shapermint

Georgia
1 review
0 helpful votes
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I was able to share the wrong size with a friend and she was very thrilled to try this and loved it.

Date of experience: July 16, 2020
Ohio
1 review
0 helpful votes
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Great!
July 16, 2020

Everything fit great and I felt great :) I will be buying again.

Date of experience: July 15, 2020
Florida
1 review
0 helpful votes
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Most comfortable bra
July 15, 2020

Purchasing was easy. Returns were easy too. I had to return a couple of times because it was the wrong size. I've been using them and I love them. Comfortable like nothing else

Date of experience: July 15, 2020
California
1 review
0 helpful votes
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Merchandise was not received
August 14, 2020

My merchandise was not received. I've been given the runaround by Shapermint as well as the delivery company.

Date of experience: July 14, 2020
Shapermint R. — Shapermint Rep
over a year old

Awwww.Sorry that you haven't gotten your order yet, Pat. Don't worry, we're not going to leave empty-handed, and we'll have this checked. Kindly DM us your order info through this link. http://m.me/shapermint We've got your back, pretty.

New Zealand
1 review
0 helpful votes
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Perfect
July 15, 2020

I like to Express how wonderful they are and they fit perfectly. The shape me well

Date of experience: July 14, 2020
Pennsylvania
3 reviews
0 helpful votes
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Excellent
July 15, 2020

I have had a very good experience and great products

Date of experience: July 14, 2020
Georgia
2 reviews
0 helpful votes
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Loved it. Very. Very pleased with the product will buy again

Date of experience: July 14, 2020
Illinois
1 review
0 helpful votes
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Happy Customer
July 14, 2020

Product was what I expected and arrived sooner than I thought. I love my items and will purchase from the site again. I have no complaints!

Date of experience: July 14, 2020
Alabama
2 reviews
0 helpful votes
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Great Experience
July 14, 2020

Quick delivery!
Garments fit well! I've thrown out all of my old bras and replaced them with Shapermint bras.

Date of experience: July 14, 2020
Massachusetts
1 review
0 helpful votes
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Weight Loss
July 14, 2020

I really liked Shapermint. It didn't go on as easily as the advertisement, but I felt really great, as if I had lost 5-10 pounds. A couple of friends complimented that I looked great.
The only thing I would change would be to have a Med. And a Lg. M/L worked for me, but I would have preferred a Lg.

Date of experience: July 14, 2020
Michigan
2 reviews
0 helpful votes
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Great bra!
July 14, 2020

I love this bra because it is so comfortable. It stretches just enough to make it extremely comfortable, but it also has a very firm support. Great bra!

Date of experience: July 14, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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