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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The only thing I don't really like about it is that it doesn't have that sticky insert to make it stay in place to prevent from rolling down. I have to keep pulling it back up and it's annoying.
It was great. It felt real comfortable, stayed in place and it held me in but it wasn't restrictive like other shapers. Love it.
Been trying different brands of wireless bras over the past year, year and a half and had never been conquered so far. Now done with shapermint. So happy. It has it all. And tried in the hot French summer of my living area: you don't sweat:)
Deal made!
I love the fit and they are very comfortable. I even sleep well in them.
They are awesome! I bought 4 pair and I'm so glad I did!
Best bra ever, will gladly recommend to girlfriends.
I absolutely love this shape wear. I ordered it too big and had chat with one of your representative who was absolutely wonderful and helpful. She helped me through the process and I got my new shape wear very fast. I am very happy with it.
They fit great, feel wonderful and do not slide off. I love them and highly recommend them to everyone I know.
I ordered a bra two sizes too small, and when I went to return it, they said, "keep it!" and "what size do you need?" and then sent it! Free! And what's even better, the 3x fit PERFECT! I put it on right out of the mail and wore it the rest of the day. Only when I shed it that night did I realize the tag was on! It is that comfortable! I love this bra!
I was very skeptical, after reading the reviews by rude customers, and decided to find out myself!
LIES LIES LIES! From beginning to end, my experience has been EXTREMELY kind, helpful and encouraging (keep up the great work ladies). My shapewear came on time, very well packaged and went on like a PRO!
I decided to wear to work, to get a full experience under a sun dress, expecting rolling down at waist, rolling up at legs, being uncomfortable, too hot for Texas heat and came away A THOUSAND PERCENT SATISFIED, as all questions were checked in the AWESOME box!
I encourage ALL LADIES to purchase without fear/hesitation as it will be monies VERY WELL SPENT, with ZERO disappointment!
Thanx again ladies
It's great.
My panties gertle fits great but the padded Bra's I don't wear anymore.
I asked to return them but I didn't have a UP'S return place to take them to, return them.
So I can't wear them!
But I will order some that does soon as I can!
Horrible experience I paid for my item a month ago not July 9 2020 that's false and I have been waiting a whole month to receive it and still haven't received it!
I love the compression of the panty, but we're a tad big. Overall, I love them And they are so comfortable!
It is important to us that our customers are more than satisfied, Darlene. If you think we need to have this exchanged, please don't hesitate to send us a message here http://m.me/shapermint
Very comfortable to wear and they make me look great and confident in my daily outfits
I have ordered many undergarments to hold it all in and I've been disappointed. Honestly thought this would be the same and I have been surprised with Shapermint and it's products! It fits like a glove and it does NOT ROLL! On my way to start trying bras and it's not a chore today!
Love the comfort and wear of my new bras. Soft not binding wash well. Extreme comfort
I would recommend anyone to just try your products and see if you don't become hooked! It's comfortable and something you feel so good in you can wear all day!
The first one I got didn't fit just right and after contacting the company they quickly responded and replaced with another which fits perfect. The process was very quick, prompt and easy. Thank you so much...
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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This is the complete opposite of what we expect to happen, Stephanie. Please let us check on what happened with the order and to do that, just send us a message using this link. http://m.me/shapermint