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Shapermint

3.3

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
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South Carolina
1 review
0 helpful votes
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Not sure what the brag is about..
July 19, 2020

The only thing I don't really like about it is that it doesn't have that sticky insert to make it stay in place to prevent from rolling down. I have to keep pulling it back up and it's annoying.

Date of experience: July 19, 2020
GB
1 review
0 helpful votes
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Brilliant!
July 19, 2020

Quality, comfort and they work! Best shape wear ever!

Date of experience: July 19, 2020
New York
1 review
0 helpful votes
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The right fit
July 19, 2020

It was great. It felt real comfortable, stayed in place and it held me in but it wasn't restrictive like other shapers. Love it.

Date of experience: July 19, 2020
France
1 review
0 helpful votes
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My thing!
July 19, 2020

Been trying different brands of wireless bras over the past year, year and a half and had never been conquered so far. Now done with shapermint. So happy. It has it all. And tried in the hot French summer of my living area: you don't sweat:)
Deal made!

Date of experience: July 19, 2020
Alaska
1 review
0 helpful votes
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HAPPY UNDERWEAR
July 19, 2020

I love the fit and they are very comfortable. I even sleep well in them.

Date of experience: July 19, 2020
Texas
1 review
0 helpful votes
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Love my panties!
July 19, 2020

They are awesome! I bought 4 pair and I'm so glad I did!

Date of experience: July 19, 2020
California
1 review
0 helpful votes
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Pure comfort
July 19, 2020

Best bra ever, will gladly recommend to girlfriends.

Date of experience: July 18, 2020
Connecticut
1 review
0 helpful votes
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Happy
July 19, 2020

I absolutely love this shape wear. I ordered it too big and had chat with one of your representative who was absolutely wonderful and helpful. She helped me through the process and I got my new shape wear very fast. I am very happy with it.

Date of experience: July 18, 2020
California
1 review
0 helpful votes
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Best stretchy pants ever?
July 18, 2020

They fit great, feel wonderful and do not slide off. I love them and highly recommend them to everyone I know.

Date of experience: July 18, 2020
Florida
2 reviews
0 helpful votes
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Great company, great wear!
July 18, 2020

I ordered a bra two sizes too small, and when I went to return it, they said, "keep it!" and "what size do you need?" and then sent it! Free! And what's even better, the 3x fit PERFECT! I put it on right out of the mail and wore it the rest of the day. Only when I shed it that night did I realize the tag was on! It is that comfortable! I love this bra!

Date of experience: July 18, 2020
Texas
2 reviews
0 helpful votes
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I was very skeptical, after reading the reviews by rude customers, and decided to find out myself!
LIES LIES LIES! From beginning to end, my experience has been EXTREMELY kind, helpful and encouraging (keep up the great work ladies). My shapewear came on time, very well packaged and went on like a PRO!
I decided to wear to work, to get a full experience under a sun dress, expecting rolling down at waist, rolling up at legs, being uncomfortable, too hot for Texas heat and came away A THOUSAND PERCENT SATISFIED, as all questions were checked in the AWESOME box!
I encourage ALL LADIES to purchase without fear/hesitation as it will be monies VERY WELL SPENT, with ZERO disappointment!
Thanx again ladies

Date of experience: July 18, 2020
Arkansas
1 review
0 helpful votes
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Fantastic
July 18, 2020

It's great.
My panties gertle fits great but the padded Bra's I don't wear anymore.
I asked to return them but I didn't have a UP'S return place to take them to, return them.
So I can't wear them!
But I will order some that does soon as I can!

Date of experience: July 18, 2020
Mississippi
1 review
0 helpful votes
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Horrible experience I paid for my item a month ago not July 9 2020 that's false and I have been waiting a whole month to receive it and still haven't received it!

Date of experience: July 18, 2020
Shapermint R. — Shapermint Rep
over a year old

This is the complete opposite of what we expect to happen, Stephanie. Please let us check on what happened with the order and to do that, just send us a message using this link. http://m.me/shapermint

Missouri
1 review
0 helpful votes
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Boyshorts shaper panties
July 18, 2020

I love the compression of the panty, but we're a tad big. Overall, I love them And they are so comfortable!

Date of experience: July 18, 2020
Shapermint R. — Shapermint Rep
over a year old

It is important to us that our customers are more than satisfied, Darlene. If you think we need to have this exchanged, please don't hesitate to send us a message here http://m.me/shapermint

Indiana
2 reviews
0 helpful votes
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Great Fit
July 18, 2020

Very comfortable will order same in the future.
Fantastic fit.

Date of experience: July 17, 2020
North Carolina
1 review
0 helpful votes
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Very comfortable to wear and they make me look great and confident in my daily outfits

Date of experience: July 17, 2020
Kentucky
1 review
0 helpful votes
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This WORKS!
July 17, 2020

I have ordered many undergarments to hold it all in and I've been disappointed. Honestly thought this would be the same and I have been surprised with Shapermint and it's products! It fits like a glove and it does NOT ROLL! On my way to start trying bras and it's not a chore today!

Date of experience: July 17, 2020
RU
1 review
0 helpful votes
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Great product.
July 17, 2020

Love the comfort and wear of my new bras. Soft not binding wash well. Extreme comfort

Date of experience: July 17, 2020
Tennessee
1 review
0 helpful votes
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Just AMAZING!
July 17, 2020

I would recommend anyone to just try your products and see if you don't become hooked! It's comfortable and something you feel so good in you can wear all day!

Date of experience: July 17, 2020
New York
2 reviews
0 helpful votes
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The first one I got didn't fit just right and after contacting the company they quickly responded and replaced with another which fits perfect. The process was very quick, prompt and easy. Thank you so much...

Date of experience: July 17, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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