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Shapermint

3.3

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
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Iowa
1 review
0 helpful votes
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I ordered the wrong size, the company replaced it and i didn't have to go through the trouble of shipping back the old one, which made my life easier. The replacement shipped super fast & fit like a charm.

Date of experience: July 20, 2020
Oklahoma
1 review
0 helpful votes
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Review
July 20, 2020

Great service and the bra is very comfortable and just what I was looking for.

Date of experience: July 20, 2020
Texas
2 reviews
0 helpful votes
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Best bra you can own
July 20, 2020

Very soft and comfortable. Moves with you and straps sliding off of your shoulders doesn't happen! I've bought 2 already and will get the last color soon

Date of experience: July 20, 2020
Illinois
1 review
0 helpful votes
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Very happy!
July 20, 2020

I was pleasantly surprised! I've used other brand shaper wear in the past and been unhappy because they cut in at the thighs. Your shaper wear doesn't! It's comfortable and stays in place. I forget I have it on.

Date of experience: July 20, 2020
Colorado
1 review
0 helpful votes
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Very happy. Comfortable. Am very please with purchase.

Date of experience: July 20, 2020
Texas
1 review
0 helpful votes
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Promo code
July 22, 2020

They send me a card with a promo to use and it didn't work how sad next time I just won't buy anything.

Date of experience: July 20, 2020
Shapermint R. — Shapermint Rep
over a year old

We can apply the promo code for you, Rosa. Send us a message with your order details here http://m.me/shapermint.

California
1 review
0 helpful votes
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Satisfied Customer
July 20, 2020

I love the item i ordered, its just a little small to me. So, i called the customer service and replaced the item for a bigger size without any charge!

Date of experience: July 19, 2020
Connecticut
1 review
0 helpful votes
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Excellent Customer service
July 20, 2020

Great customer service I would recommend them to everyone

Date of experience: July 19, 2020
Tennessee
1 review
0 helpful votes
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Shapermint wear
July 19, 2020

My experience has been amazing! I have bought a lot of things from them and I have no complaint at all!

Date of experience: July 19, 2020
Kansas
2 reviews
0 helpful votes
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Perfect Fit
July 19, 2020

This tank fits great and is very comfortable, Does not feel tight and constricting like most shape wear. Very pleased.

Date of experience: July 19, 2020
Colorado
1 review
0 helpful votes
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Interesting new bra
July 19, 2020

When the bra csme I was excited but a little disappointed that the cups seem kinda small. Guess that is the compression part but I was not prepared for that compressed. I am learnng to fell comfortable in it aroind home but it is not yet my "church" bra!

Date of experience: July 19, 2020
Michigan
1 review
0 helpful votes
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Blood
August 18, 2020

After opening my package there was blood splattered on my package they were white in the blood was very prominent and I couldn't get the blood out of it so no I'm not real happy. I sent them a text the same day and got no response

Date of experience: July 19, 2020
Ohio
1 review
0 helpful votes
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Great fabric
July 19, 2020

I liked my shaper but I'm gifting to
My momma. It didn't fit me and I'm pretty sure the medium will be too small. But I think it's a good product.

Date of experience: July 19, 2020
California
2 reviews
6 helpful votes
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This is not my first experience with Shapermint, we've become fast Friends... Reasons you ask: They carry all our Undergarment needs, as well as Tanks, Leggings etc... Here's the Kicker, if YOU made a misjudgment or mistake, they are Right on the Spot to assist and Correct!

Date of experience: July 19, 2020
Minnesota
1 review
0 helpful votes
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Everyday flattery
July 19, 2020

Nice quality product for everyday comfort and wear. Does not roll.

Date of experience: July 19, 2020
Canada
2 reviews
0 helpful votes
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Dissatisfied
July 19, 2020

DHL is not a service I am feeling good about. I am still looking forward to receiving my order. They didn't leave me anything in my mail box and they may not get me home because I am a very busy woman. I love your product and I am eager to have it in my hand. This delivery service is not making me want to do an order, for I am afraid I won't receive it.

Date of experience: July 19, 2020
Canada
1 review
0 helpful votes
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Shapeear Not Fitting
July 22, 2020

I received both pkg but they don't fit me.
I can even get my leg through to try them on. I ordered 3xlxlxl and that's what I take in all my other clothes. I would need to return them for a bigger size.

Date of experience: July 19, 2020
Shapermint R. — Shapermint Rep
over a year old

We'll help you with your return request, Ann. Can you send us a message with your order details via this link http://m.me/shapermint, please? Thanks!

Connecticut
1 review
0 helpful votes
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Very comfortable!
July 22, 2020

I have had a very positive experience using Shapermint! The shapers I ordered are comfortable & have made me feel great, whenever I wear them.

Date of experience: July 19, 2020
Illinois
3 reviews
0 helpful votes
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The Greatest Bras
July 19, 2020

They are soo comfortable. I bought 2 and fhen another black again. And the best of the best is the bra extension hooks in the back. Why can't all bra Co's do the same thing. I mean, we all gain wt at times and need it to continue wearing them in comfort

Date of experience: July 19, 2020
Georgia
1 review
0 helpful votes
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What I was looking for
August 18, 2020

Very comfortable and will purchase more from this company.

Date of experience: July 19, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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