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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Easy ordering process, with good product value. I would order from your company again.
Bought 2 of the sharpening bras, ordered them according to their sizing chart. When they arrived, I thought they looked too small. Not so, they fit perfect, real stretchy yet very soft, supportive, and comfortable.
Wonderful shapewear, great price, Beautiful and made excellent! Customer service with shapermint, is superior! I feel confident in my clothes!
I really didn't think shapewear was for me because I figured it wouldn't make that much difference and would be tight and uncomfortable but I was so WRONG. It's not uncomfortable at all if anything it makes me more comfortable because I feel so much better about the way I look in my clothes.
Trust me I have no reason to lie, try it out and I bet you feel the same way I do. I'm 50 and I wish I would've found these a few decades ago lol
When I got it I tried it on fit perfect can't complain about it.
Putting everything in Place where it should be we recommend to everyone in the world
Ordered 1x & it was too small, got my replacement today in 2x & it's still tight. The sizes definitely run small. My daughter who wears a size L tried on the 1x & couldn't believe how snug it was on her.
I have had the best customer service experience with this company. I will continue to order from them when I can.
I am very happy with the product and the shipping! I will order again!
Very nice it feels very comfortable. I feel warm with it saving it for cooler days.
No need to leave your home to shop for shapewear or leggings. Just log on to Shapermint.com and do your shopping there. They have wonderful sales, easy site to maneuver, and if something did not fit-a great easy return policy. You cannot miss by shopping at shapermint.com.
The reason I give them Five stars is because they are constantly having sales, which means you can get the product for amazing prices. Their bras are extremely comfortable: do not ride/roll up, dont dig into skin, dont lose their shape after a few washes, and hold the laddies upright (no sag look). In addition, their customer service and top notch, and the absolute best to work with. If I were to nit-pick about anything, it would be that (only for the slip on standard bras, in nude) the inner pads/cups are see-through from the outside lining, which is only a personal aesthetic observation, that cannot be detected through clothing.
I decided to give shapermint a try. They are decent, I just wish they were a bit more supportive in the midsection. I've had 3 kids and my belly muscles are almost non-existent. They are opaque as promised and easy to put on.
I purchased a black one and a nude one and for some reason the nude one doesn't stick to my body as well as the black so it rolls down which is quite bothersome. If it would stay in place all the time without rolling down, I would give it a 5 star for sure!
We can fix this and make this right, Lindsey. Please DM us with your order details here http://m.me/shapermint, so we can better help you.
I'm satisfied with my shapermint I will recommend people to try shapermint
Ordering and receiving... flawless! Very satisfied all the way around!
Purchasing was easy, I was taken aback by the pop for an additional item but it was ok. However, the fit of the item is good in all the places but the back. They advertise on a never roll down... but that is not totally true.
We can have it prevented by getting the right size, Tina. Don't worry, we offer free exchanges. Can you DM us with your order details, please? Here http://m.me/shapermint
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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It is important to us that our customers are more than satisfied, Dorian. Please send us a message here http://m.me/shapermint so we can work on your free exchange.