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Shapermint

3.3

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
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Michigan
1 review
0 helpful votes
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Good product
July 21, 2020

Easy ordering process, with good product value. I would order from your company again.

Date of experience: July 21, 2020
Arizona
1 review
0 helpful votes
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Best bra!
July 21, 2020

Bought 2 of the sharpening bras, ordered them according to their sizing chart. When they arrived, I thought they looked too small. Not so, they fit perfect, real stretchy yet very soft, supportive, and comfortable.

Date of experience: July 21, 2020
Germany
1 review
0 helpful votes
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Excellent
July 21, 2020

I can fig into more cloths and it gives me more confidence to were tighter garments. Thank you.

Date of experience: July 21, 2020
New York
1 review
0 helpful votes
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Confidence came in the mail!
July 21, 2020

Wonderful shapewear, great price, Beautiful and made excellent! Customer service with shapermint, is superior! I feel confident in my clothes!

Date of experience: July 21, 2020
Florida
2 reviews
0 helpful votes
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Awesome!
July 21, 2020

I have bought several things and have been thrilled with everything! Love you guys! I highly recommend your company!

Date of experience: July 21, 2020
New York
1 review
0 helpful votes
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I really didn't think shapewear was for me because I figured it wouldn't make that much difference and would be tight and uncomfortable but I was so WRONG. It's not uncomfortable at all if anything it makes me more comfortable because I feel so much better about the way I look in my clothes.
Trust me I have no reason to lie, try it out and I bet you feel the same way I do. I'm 50 and I wish I would've found these a few decades ago lol

Date of experience: July 21, 2020
Perla A.
Arizona
2 reviews
0 helpful votes
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Fit perfect it.
July 21, 2020

When I got it I tried it on fit perfect can't complain about it.

Date of experience: July 21, 2020
Minnesota
1 review
0 helpful votes
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Putting everything in Place where it should be we recommend to everyone in the world

Date of experience: July 20, 2020
Connecticut
1 review
0 helpful votes
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Shaper Tank Top
July 21, 2020

Ordered 1x & it was too small, got my replacement today in 2x & it's still tight. The sizes definitely run small. My daughter who wears a size L tried on the 1x & couldn't believe how snug it was on her.

Date of experience: July 20, 2020
Arkansas
1 review
0 helpful votes
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The best customer service!
July 21, 2020

I have had the best customer service experience with this company. I will continue to order from them when I can.

Date of experience: July 20, 2020
Switzerland
3 reviews
0 helpful votes
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Very satisfied!
July 20, 2020

I am very happy with the product and the shipping! I will order again!

Date of experience: July 20, 2020
Illinois
2 reviews
0 helpful votes
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Very nice it feels very comfortable. I feel warm with it saving it for cooler days.

Date of experience: July 20, 2020
Washington
1 review
0 helpful votes
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Shopping at Shapermint
July 20, 2020

No need to leave your home to shop for shapewear or leggings. Just log on to Shapermint.com and do your shopping there. They have wonderful sales, easy site to maneuver, and if something did not fit-a great easy return policy. You cannot miss by shopping at shapermint.com.

Date of experience: July 20, 2020
Tennessee
1 review
0 helpful votes
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Great Comfort
July 20, 2020

The reason I give them Five stars is because they are constantly having sales, which means you can get the product for amazing prices. Their bras are extremely comfortable: do not ride/roll up, dont dig into skin, dont lose their shape after a few washes, and hold the laddies upright (no sag look). In addition, their customer service and top notch, and the absolute best to work with. If I were to nit-pick about anything, it would be that (only for the slip on standard bras, in nude) the inner pads/cups are see-through from the outside lining, which is only a personal aesthetic observation, that cannot be detected through clothing.

Date of experience: July 20, 2020
Illinois
1 review
0 helpful votes
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Decent Support
July 20, 2020

I decided to give shapermint a try. They are decent, I just wish they were a bit more supportive in the midsection. I've had 3 kids and my belly muscles are almost non-existent. They are opaque as promised and easy to put on.

Date of experience: July 20, 2020
Shapermint R. — Shapermint Rep
over a year old

It is important to us that our customers are more than satisfied, Dorian. Please send us a message here http://m.me/shapermint so we can work on your free exchange.

Wyoming
1 review
0 helpful votes
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I purchased a black one and a nude one and for some reason the nude one doesn't stick to my body as well as the black so it rolls down which is quite bothersome. If it would stay in place all the time without rolling down, I would give it a 5 star for sure!

Date of experience: July 20, 2020
Shapermint R. — Shapermint Rep
over a year old

We can fix this and make this right, Lindsey. Please DM us with your order details here http://m.me/shapermint, so we can better help you.

Maryland
1 review
0 helpful votes
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5
July 20, 2020

I'm satisfied with my shapermint I will recommend people to try shapermint

Date of experience: July 20, 2020
California
1 review
0 helpful votes
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Love it!
July 20, 2020

I wear it every single day! I'm about to purchase another one because it looks like I'm wearing this one out!

Date of experience: July 20, 2020
Texas
1 review
1 helpful vote
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Shapermint is the BEST
July 20, 2020

Ordering and receiving... flawless! Very satisfied all the way around!

Date of experience: July 20, 2020
Florida
1 review
0 helpful votes
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Nice fit but not perfect
July 20, 2020

Purchasing was easy, I was taken aback by the pop for an additional item but it was ok. However, the fit of the item is good in all the places but the back. They advertise on a never roll down... but that is not totally true.

Date of experience: July 20, 2020
Shapermint R. — Shapermint Rep
over a year old

We can have it prevented by getting the right size, Tina. Don't worry, we offer free exchanges. Can you DM us with your order details, please? Here http://m.me/shapermint

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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