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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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My package was stolen from my mailbox and with minimal effort on my part, the fabulous Briana in customer service sent a replacement which arrived in just a couple of days. I am a life-long customer now!
Service was great. The shape wear was true to size, and I was able to receive it earlier than expected.
Customer service assists in a timely and courteous manner.
Awesome fit run a little big (bras), the boy shorts true to size don't roll or make you uncomfortable.
Will definitely by more as needed.
The products are quality and the delivery is super fast!
I ordered something that didn't fit properly and to get a new one sent out was so easy and quick. Best customer service I have ever experienced!
Shapermint products are the best in quality and comfort. Their customer service is top notch!
Not that happy with my purchase (50/50) because it has two holes on it on the lef side of my tight. It fits me but does not support my shape and I do not see a difference with my stomach when wearing it under my clothes nor my shape. I also saw that it does not move much.
The shapewear I ordered is amazing! It fits perfectly. It doesn't roll up. This product makes me feel comfortable in my clothes after having two children.
My order came so quickly! Everything was of high quality and reasonably priced. They stay up all day.
I recently bought a truekind bra. It was excellent. The bra came very fast. It fit great! I'm already ready to get another one. Thank you Shapermint!
I wear the body shapers every day. I love the way they have changed the way my clothing fits. They are comfortable.
Customer service was excellent and took care of my return and got my replacement out to me in a timely manner.
When I learned the trick to pulling up the panty, It was easy. Pull the panty over your butt first, then your tummy, the whole transaction was simple, and the fit and comfort was excellent.
I am a larger woman who wears a 2x. The bra comes in the large size with an extender for hooking. It's not actually made to a 2x size. The extender is not padded well and can be annoying. It is, however an overall comfortable and supportive bra. The straps do have a tendency to want to slide.
Very comfortable. Fits well. Love the material. Would recommend.
I usually wear 36B, and according to the sizing chart I should get an S, but unfortunately it was too small and it did not fit me. I gave it to my daughter and she loves it.
We offer free exchange, Daniele. Message us here http://m.me/shapermint with your order details, so our fit experts can help you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Allow us figure out the best option to fix this, Anza. For better help, please send us a message here http://m.me/shapermint