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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I feel like it not tight enough and I needed something to hold me tighter
I have several of these products. They each feel wonderful and I enjoy wearing these products.
Couple of my items did not fit as advertise but I was happy with their willingness to exchange the items to ones that fit at no cost to me
Great product and delivery comes very fast. And the fit is perfect everytime... I would recommend this site to all my friends... will definitely order again on this site... love everything I have ordered
I have a item that is too big and I have not seen any change it does as your girls on your advertisement. I would like to return two of my items and exchange one for a large size please. Thanks
A pleasure to shop at Shapermint. Chat option wonderful.
I just love these bras. They are super breathable and so comfortable! I would buy 10!
The bra is comfortable but you need to make the straps adjustable
Everything that I had purchased fits just right. And do what it needs to do. The great thing about them they don't role down.
Pleased that my order came. Satisfied with price and fit
Saw online ads about the Empetua high waisted line of shapers. Ultimately bought the panties, shorts and leggings for both myself and daughter. We are both very pleased with all of them. Also had wonderful customer service with the chat boxes. Everything arrived in perfect condition.
I ordered 2 pair leggings and one of the high wasted panties. I found while I am keeping what I had, next time I would like more compression. I called to ask about this and the lady I spoke to was very friendly and very helpful. All of my questions were answered and she made sure we had covered all of them. I was very satisfied.
This bra was very comfortable and I didn't feel the need to take it off as soon as I got home. It also didn't dig into my shoulders.
I love the comfort that your product provides. One of the pullover bras that I purchased out of three, the seam came unraveled and I had to sew it. And the cup pad does not stay in place and moves all over the place and I don't like that either.
We got this, Susan. Remember, exchanges are on us. Can you send us a message with your order details here http://m.me/shapermint, so we can better assist you? Thanks!
Love to wear it under my clothes and no lumps hanging
I used the chart provided on the site and got a perfe t fit. The empura gives me coverage from under my breast down to my knees. Good investmentq
Fits Phenomenal... I Love it... My Mother Adores it. Thank you..
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We have bras with adjustable straps, Roelisia. If you want to have it replaced, please send us a message with your order details here http://m.me/shapermint