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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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They are not a bad company I guess they just really got behind, I'm in between sizes, so I bought two pair of the same tights to see which one fits, the bigger was to big, so I looked online to see what was my next step Exchange or return so June 23 I exchanged for another pair of tights they were more expensive. I got the confirmation and they took the money on my account. But it didn't tell me when they would be shipped so I contact them I guess they forgot about my order. It's July 25 I got my tights I love them. It just took a long time.
I sent a packing slip back
To exchange for smaller size boy shorts 5 weeks ago and have heard nothing nor received the exchange.
On time, good quality, great service, good value, will continue to purchase products.
It was as described in the ad very comfortable and gave the necessary body support where needed
I initially purchased the Shapermint for myself. But it was too small. I bought a size XL- XXL it couldn't cover my belly. I left my Shapermint by mistake at my daughter's house. She wore it the next day. She said it was a perfect fit and decided to keep it. She has no problem with the Shapermint. She's wears a size 12-14. I reordered the next size for myself. However, I've been too sick to try it on. I'll let you know how it fits when I get better. All the best!
I like the comfort and fit of the items I have bought in the past. From shape wear to legging and specially the wireless bras
The bras does not pinch or jab in anyway. Feels like the bra isn't even on.
I love the products, comfortable, breathable, like you are wearing nothing.
The item was supposed to shape your body and it didn't do anything
Don't worry, Ruth! A different brand that offers firmer compression would do the trick. Exchange is FREE! Just send us a DM via this link: http://m.me/shapermint so we can sort things out.
Great experience! I purched a black bra and fell in love with its comfort. Then I had to purchase the nude color one. So happy I found these bras. Donna
My merchandise was purchased online with ease. Qualifying for the free item, the wash bag, was a great incentive.The bras are purposeful. Plus, they wash and wear well.
I have been very happy with my new bras. They are cool and comfortable
I love the underwear and shapewear that I purchased. They are comfortable, nonbinding, and non-rolling. Always happy with Shapermint.
I was hoping for a little more support but the comfort and coverage and great.
It is important to us that our customers are more than satisfied, Sonja. Send us a message with your order details via this link http://m.me/shapermint.
The comfort level is great, however if I bend over, my breasts don't stay in place.
We can fix this and make this right, Nancy. To better help, please send us a message here http://m.me/shapermint with your order details.
Although I was a bit skeptic, mainly because of the comfort level. To be honest the shapewear was actually more comfortable than I thought glad I brought more than one.
I ordered three different shapermint and will be ordering 1 of each 2 make sure I have them all. Made a huge difference in the fit of my wardrobe.
I love the control but he bottom does not stay in place. It rolls up after a while
First, I must say that I'm very happy with my tall-waisted shaper panty and my Bali® Comfort Revolution ComfortFlex Fit Shaping Wirefree Bra. The bra fits very well, and gives a nice shape. Very comfortable. The other bra, which I believe is an Empetua wireless, was crazy small on me I had to give it away to my daughter, and it was very tight on her. And I ordered the same size for both. Would definitely buy the Bali bra again, though.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Oh, my. Don't worry, Jeanne. We'll check this for you. To get started, kindly DM us your order info through this link. http://m.me/shapermint