On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Omggggg im 5.4 140 i got a small fits me perfect a little hard to get in but comfy and perfect for my very 1st shapewear just need butt lifting support
Send me my money back. I am sure you got the package back
We'd love to check on it, Sherry. Please send us your order number and email address via this link: http://m.me/shapermint so we can quickly sort things out. Thanks!
The product was what I was looking for and the customer service was great.
Got 2 pairs. First was just right size some support. New pair needed to get a size bigger but held in better.
LOVE the product; however, it is very difficult to get delivery. The last 2 deliveries were a nightmare to receive. The most recent was delivered to strangers, who I am grateful to because they brought the items to me a day after delivery. If you could get a more reliable delivery service other than DHL, it would benefit you.
Very comfortable, wash up nicely and provide good coverage and support.
I love this shapewear most of all because it is comfortable. I can actually wear this without feeling like I am going to suffocate. I love how it doesn't roll down, and stays put. And it makes me look great!
Awesome Products. Highly Reccomend
If you're looking to purchase some good quality product this is the site for you
Although a bit pricy, it's worth every penny
These bras are so comfortable you forget your wearing them!
I ordered the high waist short in the same size I buy my other items, I ordered items in xl-2x, when I say these are cut for a petite person, so tight I tried laying down pulling them up. I don't feel it's safe and clean to return Garments that come close to people private area and ship to other customers. I'm disappointed with this items and will shop around somewhere else to find another style.
Don't worry, Sheila. All returned items cleaned, sanitized and donated to a Women’s hospital and not for reselling or exchanges. We'd love to make it up to you and help you get the best fit. DM us your order details via this link: http://m.me/shapermint so we can quickly sort things out.
These products met all my expectations, are very comfortable. I am very satisfied
Today is 07/26/20 and I still haven't receive my order. The first order I receive faster still waiting for my order that I place on 07/17/20
We're sorry for the delay, Rosa. We'll check what happened. Please send us a message with your order details through this link http://m.me/shapermint.
Shapermint is a company that uses humor in its messages and thoughtfulness in its products. I have wonderful shapewear that help me to feel good about how my body looks in clothes. Customers often receive free gifts, useful gifts, with a purchase. This is what makes my experience with Shapermint a great experience!
They shipped very quick and I like the bra. It ran a bit small but much to my surprise they included a bra extender which made things much better!
Easy to order online and get shipped quickly. Very comfortable bras!
The bra I ordered is a great quality and is made of a soft material that feels very comfortable all day. I'm very pleased with my purchase. Will definitely order another.
When I put on the bikini bottom it gave me a smooth look no bulge. I had the confidence to wear my two piece swimsuit.
Product works pretty well but the top folds down a lot, which then becomes too tight feeling and hurts a bit so I'm always fixing it. Didn't have much interaction with the company but they shipped quickly which was good.
Should not happen if you were able to get the right size, Lisa. We'll fix this. Can you send us a message via this link http://m.me/shapermint, so we can assist you with our free exchange? Thank you.
Love what I purchase that I bought a second one (got the wrong one) I ordered the wrong item, I know I could exchange but I threw away the invoice. I recommend this item. I have it on the all day at work and it's very comfortable.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Underwear Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the honest feedback, Cecilia. Perhaps other styles might work better on you? Allow us to check. Please send us a message with your order details here http://m.me/shapermint.