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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The minute I tried the bra on I felll in love with how comfortable and soft the material felt! High quality underwear.
Great customer service. Got the appropriate size. Not really happy having to do the fifty word thing. I had a size that was one larger than average and here I had to get a size twice as large.
Always satisfied... no matter what I buy. I wear your undergarments... every day.
The shorts part is great the high waist rolls down my back. What a let down. After much hope.
Shapermint is a great company. When I placed my order, 2 items did not fit. The exchange process was very quick and easy. No hassle, and they offered help with sizing. I will be ordering again!
These tights are so comfortable and are such a good fit that I purchased additional pairs for the cooler weather. They are great for at home lounging or wearing out with a tunic. Always comfortable
Absolutely loved it. Felt attractive again. Nothing better than a smooth looking tummy!
Bra wasn't the right one I wanted, very much appreciated that they replaced the whole order.
I love my wireless bra and a big surprise was that they added a bra extension, which I needed. Thank you Shapermint! I love all your products!
Active sports bra. A comfortable and good fit, despite the fact that I had to order a size larger. The size originally ordered was too small and that was according to your sizing chart.
Don't worry, we promise a 100% fit guarantee, Susan. So if it doesn't fit, then we'll exchange it with the right size and style for free. Please send us a DM through the FB messenger at http://m.me/shapermint, so we can better assist. Thanks!
Came on time. Very comfortable. Cup size is perfect. I didn't realize I am bigger around my chest Th Han I thought. Have to use extenders. Next time I will order it bigger.
Loved all the products, and all fit as expected. They shipped quickly and I've been wearing them ever since.
Great experience! I will definitely be coming back for more! The price is not expensive and doable. The quality is amazing!
Ordering was easy and I LOVE how great they feel and how they make my clothes fit and feel better. I got the shaper both shorts and the control panties. I love them all!
Shapermint wear takes all the bumps and lumps out of many of my outfits, Shapermint is easy to put on, and to take off.
My first purchase I had chose the wrong size and I emailed them to try and change it before it was mailed. I missed to deadline and understood that it was totally my fault but the customer service lady I was speaking to told me no worries that she will send me my right size with no charge to me and told me that I didn't have to send back the wrong size and to just keep or donate it. Loved how friendly and easy everyone was. Will definitely continue to shop at such a wonderful company.
I did send a review on another item that I purchased but I never got a response back I had a little roll on the stomach part but I wouldn't return it because it's underwear, who returns panties. I ordered a extra large and I received an extra large extra extra large I should've ordered a medium large
I struggle to put it on and one i do, the top of the shorts seems to always sink. It's tight around my legs so I won't wear it with pants. It does tuck in my fat though.
Hi, Ameera. A different size, brand or style can get you going. Let us help you get the right fit. Can you send us a DM through the FB messenger at http://m.me/shapermint, so we can better assist? Thanks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, BJ. A different size or style can get you going. Let us help you get the right fit. Can you send us a DM through the FB messenger at http://m.me/shapermint, so we can better assist? Thanks!