Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapermint

Shapermint

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Shapermint?
grey stargrey stargrey stargrey stargrey star

Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Cheryl R.
Unfollow Cheryl R.
Share Review
Report Review

Incredible comfort
July 29, 2020

I purchased the cami and am so satisfied with the fit and comfort that I can wear it all day. I do not have to wear a bra with it and that is liberating!

Date of experience: July 28, 2020
Texas
1 review
0 helpful votes
Follow Jennifer P.
Unfollow Jennifer P.
Share Review
Report Review

Satisfied
July 28, 2020

My experience with Shapermint was basically good. If you need help and use a mobile device specifically and don't have a great connection you may have to keep trying over and over to settle your questions.

Date of experience: July 28, 2020
Texas
1 review
0 helpful votes
Follow Laurie K.
Unfollow Laurie K.
Share Review
Report Review

Nice fit!
July 28, 2020

I ordered a bra. Ordering clothing online can be a sketchy experience. Not Shapermint! Fit great! Comfort exactly as stated. I would order again

Date of experience: July 28, 2020
Iowa
1 review
0 helpful votes
Follow Ann R.
Unfollow Ann R.
Share Review
Report Review

5 stars
July 28, 2020

You won't believe you have it on! Great service and a great price. I will be ordering more!

Date of experience: July 28, 2020
Ohio
1 review
6 helpful votes
Follow Ann S.
Unfollow Ann S.
Share Review
Report Review

Don't trust them!
July 29, 2020

I'm fairly certain all the favorable "reviews" here, have been written by sweatshop slaves, because, I made the mistake of trusting enough to order something from them (prior to researching them), have gotten RIPPED OFF, receiving NOTHING for the money they took from me, and will now have to address this incredibly negative experience with my bank.

Date of experience: July 28, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi, Ann. We always welcome feedback may it be negative or positive because that's how we can improve the service and Shapewear that we provide. Allow us to help you with your order. Please send us a message through our Facebook Messenger at http://m.me/shapermint, so we can better assist. Thanks!

New York
1 review
0 helpful votes
Follow Karen T.
Unfollow Karen T.
Share Review
Report Review

My Tank Tummy Shaper is very comfortable, breathable and covers "back fat". It does not create "uni-boob", and it is long enough that it stays put. I am buying more!

Date of experience: July 28, 2020
New York
1 review
0 helpful votes
Follow LINDA A.
Unfollow LINDA A.
Share Review
Report Review

Uplifting and comfortable
July 28, 2020

I had been so unhappy with store bought expensive bras. Found some other online bras which are comfortable but not as supportive. Thought I would try Shapermint and really happy that I did! Normally I would get a Large but usually found them to be snug so I purchased XL. Little did I know they include with each bra an extender! No other company that I am aware of, does that! Since I purchased the XL I don't need the extender but truly happy with the comfort all around. Great support without the tightness underneath. Very satisfied with my new bras!

Date of experience: July 28, 2020
Indiana
1 review
0 helpful votes
Follow V W.
Unfollow V W.
Share Review
Report Review

Sooo comfortable!
July 28, 2020

During quarantine, we ladies have kinda gotten use to not always wearing a bra. I'm a larger lady and need to wear one. These are support for me but oh sooo much more comfortable than an underwire!

Date of experience: July 28, 2020
Minnesota
2 reviews
0 helpful votes
Follow Sarah M.
Unfollow Sarah M.
Share Review
Report Review

So fabulously comfortable
July 28, 2020

Comfy, stay put, cool, supportive. Great for summer and skirt wearing season.

Date of experience: July 28, 2020
Georgia
1 review
0 helpful votes
Follow Denise O.
Unfollow Denise O.
Share Review
Report Review

Love it
July 28, 2020

Very comfortable and easy to put on and be with on all day.

Date of experience: July 28, 2020
New York
2 reviews
0 helpful votes
Follow Barbara R.
Unfollow Barbara R.
Share Review
Report Review

Bra
July 28, 2020

It, s very. Comfortable I have ordered 3 the last one which was an XL was missing the extender unless that size does, nt come with one It was ordered through Amazon. I had a $3 gift card giving me $3 off.

Date of experience: July 28, 2020
North Carolina
1 review
0 helpful votes
Follow Sonja V.
Unfollow Sonja V.
Share Review
Report Review

Amazing Bra
July 28, 2020

Comfortable... very comfortable great fit and color

Date of experience: July 28, 2020
Florida
1 review
0 helpful votes
Follow Suzann N.
Unfollow Suzann N.
Share Review
Report Review

Excellent experience
July 28, 2020

Very comfortable bra. Does not ride up and gives great support. Would recommend to anyone with large breasts.

Date of experience: July 28, 2020
New York
1 review
0 helpful votes
Follow Camille O.
Unfollow Camille O.
Share Review
Report Review

Great purchase
July 28, 2020

I was very surprised by the quality of my purchase, very comfortable, only one slight complaint the straps are a bit tight and curl because of that. That is it.

Date of experience: July 28, 2020
Ohio
1 review
0 helpful votes
Follow Dawn L.
Unfollow Dawn L.
Share Review
Report Review

Review
July 28, 2020

Great product. Would recommend to others. May order more in the future.

Date of experience: July 28, 2020
Ohio
1 review
0 helpful votes
Follow Marianne O.
Unfollow Marianne O.
Share Review
Report Review

Spread Love and Comfort
July 28, 2020

Shapermint is wonderful. They have made me happy, my mother and my daughter. Wearing a bra is part of our life. Being comfortable with them should be a requirement.

Date of experience: July 28, 2020
Canada
1 review
0 helpful votes
Follow Yvette O.
Unfollow Yvette O.
Share Review
Report Review

Perfect
July 28, 2020

Everything fits perfectly very good product, good price. It can't ne better.
I am waiting for my second order.

Date of experience: July 28, 2020
Indiana
4 reviews
3 helpful votes
Follow Thelma W.
Unfollow Thelma W.
Share Review
Report Review

2nd bra
July 28, 2020

Surprised to find medium is not same fit in each style/design. Should have ordered large as medium is smaller around.

Date of experience: July 28, 2020
Pennsylvania
2 reviews
0 helpful votes
Follow Kathy Y.
Unfollow Kathy Y.
Share Review
Report Review

Love my bra
July 28, 2020

Don't even know I'm wearing one so comfortable will be ordering an one soon

Date of experience: July 28, 2020
West Virginia
3 reviews
0 helpful votes
Follow Saundra R.
Unfollow Saundra R.
Share Review
Report Review

Great product.
July 28, 2020

The fit is great, it looks good under form fitting dresses.

Date of experience: July 27, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


+154
See all photos