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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I purchased the cami and am so satisfied with the fit and comfort that I can wear it all day. I do not have to wear a bra with it and that is liberating!
My experience with Shapermint was basically good. If you need help and use a mobile device specifically and don't have a great connection you may have to keep trying over and over to settle your questions.
I'm fairly certain all the favorable "reviews" here, have been written by sweatshop slaves, because, I made the mistake of trusting enough to order something from them (prior to researching them), have gotten RIPPED OFF, receiving NOTHING for the money they took from me, and will now have to address this incredibly negative experience with my bank.
My Tank Tummy Shaper is very comfortable, breathable and covers "back fat". It does not create "uni-boob", and it is long enough that it stays put. I am buying more!
I had been so unhappy with store bought expensive bras. Found some other online bras which are comfortable but not as supportive. Thought I would try Shapermint and really happy that I did! Normally I would get a Large but usually found them to be snug so I purchased XL. Little did I know they include with each bra an extender! No other company that I am aware of, does that! Since I purchased the XL I don't need the extender but truly happy with the comfort all around. Great support without the tightness underneath. Very satisfied with my new bras!
During quarantine, we ladies have kinda gotten use to not always wearing a bra. I'm a larger lady and need to wear one. These are support for me but oh sooo much more comfortable than an underwire!
Comfy, stay put, cool, supportive. Great for summer and skirt wearing season.
It, s very. Comfortable I have ordered 3 the last one which was an XL was missing the extender unless that size does, nt come with one It was ordered through Amazon. I had a $3 gift card giving me $3 off.
Comfortable... very comfortable great fit and color
Very comfortable bra. Does not ride up and gives great support. Would recommend to anyone with large breasts.
I was very surprised by the quality of my purchase, very comfortable, only one slight complaint the straps are a bit tight and curl because of that. That is it.
Shapermint is wonderful. They have made me happy, my mother and my daughter. Wearing a bra is part of our life. Being comfortable with them should be a requirement.
Don't even know I'm wearing one so comfortable will be ordering an one soon
The fit is great, it looks good under form fitting dresses.
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Hi, Ann. We always welcome feedback may it be negative or positive because that's how we can improve the service and Shapewear that we provide. Allow us to help you with your order. Please send us a message through our Facebook Messenger at http://m.me/shapermint, so we can better assist. Thanks!