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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I love these shapewear I brought 3 different kind wore one so far & I tell you it made me look good on my dress! Can't wait to wear the other two thanks!
Satisfying results as I shopped their various items with great prices.
Every thing is great and comfortable, just need to be cooler for hot climates.
This is the second time I've ordered from Shapermint. The first time, the product didn't fit me so I gave them to my sister. This time, the product fits better but the padding inside is just garbage. I actually removed it because you get a wrinkly look instead of smooth coverage. Otherwise, they're okay so far. The packaging was neat and delivery was relatively quick.
Order arrived quickly and correctly. Never a problem with my orders.
I can wear clothes that I couldn't wear before. This is a good purchase. I've always had a decent shape but I gained a few pounds and tried dieting it was hard to lose so now I can still look good in my clothes.
The 1st pair of shapewear I bought was too big, you replaced it with a smaller size and told me to give the 1st pair to charity. The 2nd pair did help a bit but I felt they didn't control my tummy or muffin top enough. You then explained I may need a different type with more control. I can't wait for them. Your aftershaves service is awesome.
Satisfied customer. I like my purchase. Very comfortable and supportive.
The shipment took some time to get to me, overall very comfortable product but I followed the size chart according to the measurements and I feel the shorts could be snugger... I should have gone down a size
Fit perfect and they are so comfortable! So happy!
It's been some time since I've been comfortable in a bra. I purchased the throw on bras, and omg they are awesome!
Don't understand why I wasn't given the full refund when I returned the garments that didn't work for me as advertised. No explanation as to why $9 was withheld. Didnt like that i didn't get and invoice with my order.
I'm usually a 12-14 so I ordered a large and it was a little too loose for me. I was going on a trip and needed the bikini bottom for the trip so I just dealt with it.
These are the best fitting brand of leggings, panties and control items anywhere.
I have a medical problem and your associate was so kind and so so helpful she picked out the perfect one for me and I have no problems and it fits amazing!
Just bought 3 more of these sports bras. Super comfortable. Really good support. Wash beautifully.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Kathleen. Sorry the refund you received isn't what you were expecting. Please remember that the shipping fee you initially paid for the order was paid to the courier. Can you message us through Facebook Messenger with your order so we can take a look? Here's the link http://m.me/shapermint