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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Unfortunately the product did not do for me what your advertisement said it would do. I didn't see the flattening shown in your ad but I do like the feel of the garment, too bad it didn't work for me. Is there something else to works better than the I ordered? I would love to try something that really works.
I have nothing but good things to say about my experiences with your company, From the shopping and ordering to receiving and wearing it.
I am enjoying my 2 new bras. They fit me great and they wear great. Thank you and continue to do a great job with your business.
Product arrived quickly - friendly reusable packaging! The product lived up to all my expectations - it was exactly as advertised. I had ordered the wrong size originally, but exchanges were simple, and the customer service was so helpful! When the replacements came, they fit perfectly and were SO comfortable. I highly recommend both the product and the experience of shopping at Shapermint.
Arrived on time but a bit tight and not as supportive ss i thought
Definitely slimmed me down. We have to be realistic. It didn't turn me into a supermodel but I did notice a difference and definitely felt more confident. I would recommend this product!
Lovely garments but I wasn't as happy as I thought I would be. However I contacted Shapermint and they understood my issue and resolved it quickly and efficiently. Excellent customer service which is second to none!
VERY comfortable wore today for 9 hrs. Comfortable
I love it and it make me feel small and I recommend someone else to try it
All good. I am glad I took the chance to try Shapermint
I got a bathing suit bottom and it is true to size and does exactly what it is supposed to do. I love it
Easy to navigate(on mobile device) site.
Using sizing chart ordered XS, which was comfortable but not quite perfect, so ordered S instead and am in heaven.
Material is soft, hugs but doesn't squeeze you so no bulges:-)
Machine wash, line dry.
Great bras for everyday or night wear. I even wear mine to work out in and am completely comfortable.
Paid through PayPal.
Items came within a week.
Well being in New Zealand at the bottom of the world during a pandemic, I was pleasantly surprised to get my bras in a timely manner. The bras are so so comfortable, however one had a crease across the cup that showed through a t shirt. I can live with that because I don't want to bother to send it all the way back, but I will be buying from Shapermint again. Thankyou Sheryll
If I had followed my very first thoughts when selecting the sizes, I would be extremely happy, right now! I ordered the next size above Small & got it wrong! To me, I do not look small, yes, I am over weight... but, the small selection would have fit perfectly! Take Your Time & select for your body size!
Appreciate your honest feedback, Rosejoy. We can send you the right size for free. DM us your order details via this link http :// m. Me/shapermint. Thank you.
I recently purchased a couple of casual T-shirt bra's from shapermint because they guarantee the fit, I got my order and it was one size too small. I chatted with someone at shapermint too make sure I was measuring correctly and I needed one size larger. They were so nice, I bet they had the new size mailed out to me that same day. I received the new one's and Love them! I can sleep in them they are So comfy! This company sure live's up to their promise's and the product is high quality, will order more items soon!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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We got this, Tama. We offer free and easy exchanges. Please send us a message with your order details, so we can better assist you. Here: http :// m. Me/shapermint