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Shapermint

3.3

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
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Florida
1 review
0 helpful votes
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Not quite satisfied
August 1, 2020

Unfortunately the product did not do for me what your advertisement said it would do. I didn't see the flattening shown in your ad but I do like the feel of the garment, too bad it didn't work for me. Is there something else to works better than the I ordered? I would love to try something that really works.

Date of experience: August 1, 2020
Indiana
1 review
0 helpful votes
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Bras
August 1, 2020

Love them! Have ordered more. So comfortable. I wear them daily.

Date of experience: August 1, 2020
West Virginia
2 reviews
0 helpful votes
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Perfectly Happy!
August 1, 2020

I have nothing but good things to say about my experiences with your company, From the shopping and ordering to receiving and wearing it.

Date of experience: August 1, 2020
Texas
1 review
0 helpful votes
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Love true kind bra
August 1, 2020

I love true kind bras. The grow on wireless bra not so much

Date of experience: August 1, 2020
New Jersey
1 review
0 helpful votes
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My experience wearing shapermint
August 1, 2020

I am enjoying my 2 new bras. They fit me great and they wear great. Thank you and continue to do a great job with your business.

Date of experience: August 1, 2020
New Jersey
1 review
1 helpful vote
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Shapermint purchases
August 1, 2020

Product arrived quickly - friendly reusable packaging! The product lived up to all my expectations - it was exactly as advertised. I had ordered the wrong size originally, but exchanges were simple, and the customer service was so helpful! When the replacements came, they fit perfectly and were SO comfortable. I highly recommend both the product and the experience of shopping at Shapermint.

Date of experience: August 1, 2020
Texas
1 review
0 helpful votes
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Arrived on time but a bit tight and not as supportive ss i thought

Date of experience: August 1, 2020
Shapermint R. — Shapermint Rep
over a year old

We got this, Tama. We offer free and easy exchanges. Please send us a message with your order details, so we can better assist you. Here: http :// m. Me/shapermint

New Jersey
2 reviews
0 helpful votes
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More confident
August 1, 2020

Definitely slimmed me down. We have to be realistic. It didn't turn me into a supermodel but I did notice a difference and definitely felt more confident. I would recommend this product!

Date of experience: August 1, 2020
GB
1 review
0 helpful votes
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Great company to deal with.
August 1, 2020

Lovely garments but I wasn't as happy as I thought I would be. However I contacted Shapermint and they understood my issue and resolved it quickly and efficiently. Excellent customer service which is second to none!

Date of experience: August 1, 2020
New Jersey
1 review
0 helpful votes
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GREAT
August 1, 2020

VERY comfortable wore today for 9 hrs. Comfortable

Date of experience: July 31, 2020
Maryland
1 review
0 helpful votes
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I love it
August 1, 2020

I love it and it make me feel small and I recommend someone else to try it

Date of experience: July 31, 2020
Georgia
2 reviews
0 helpful votes
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Great product
July 31, 2020

This is a great seller and product. Item arrived sooner than I expected.

Date of experience: July 31, 2020
Florida
1 review
0 helpful votes
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Exchange
July 31, 2020

I had to exchange 3 bras because of error on my side. I ordered the wrong bras. Was able to order the correct items and return the others.

Date of experience: July 31, 2020
Florida
1 review
0 helpful votes
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Love my new bras!
July 31, 2020

All good. I am glad I took the chance to try Shapermint

Date of experience: July 31, 2020
Kentucky
2 reviews
0 helpful votes
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Awesomeness
July 31, 2020

I got a bathing suit bottom and it is true to size and does exactly what it is supposed to do. I love it

Date of experience: July 31, 2020
Arizona
1 review
1 helpful vote
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Easy to navigate(on mobile device) site.
Using sizing chart ordered XS, which was comfortable but not quite perfect, so ordered S instead and am in heaven.
Material is soft, hugs but doesn't squeeze you so no bulges:-)
Machine wash, line dry.
Great bras for everyday or night wear. I even wear mine to work out in and am completely comfortable.
Paid through PayPal.
Items came within a week.

Date of experience: July 31, 2020
California
1 review
0 helpful votes
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Excellent
July 31, 2020

Fit perfectly fine. Met my expectations, I recommend it.

Date of experience: July 31, 2020
New Zealand
1 review
0 helpful votes
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What do I think?
July 31, 2020

Well being in New Zealand at the bottom of the world during a pandemic, I was pleasantly surprised to get my bras in a timely manner. The bras are so so comfortable, however one had a crease across the cup that showed through a t shirt. I can live with that because I don't want to bother to send it all the way back, but I will be buying from Shapermint again. Thankyou Sheryll

Date of experience: July 31, 2020
Texas
1 review
0 helpful votes
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Take Your Time...
July 31, 2020

If I had followed my very first thoughts when selecting the sizes, I would be extremely happy, right now! I ordered the next size above Small & got it wrong! To me, I do not look small, yes, I am over weight... but, the small selection would have fit perfectly! Take Your Time & select for your body size!

Date of experience: July 31, 2020
Shapermint R. — Shapermint Rep
over a year old

Appreciate your honest feedback, Rosejoy. We can send you the right size for free. DM us your order details via this link http :// m. Me/shapermint. Thank you.

Indiana
1 review
0 helpful votes
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Wonderful Company to order from!
July 31, 2020

I recently purchased a couple of casual T-shirt bra's from shapermint because they guarantee the fit, I got my order and it was one size too small. I chatted with someone at shapermint too make sure I was measuring correctly and I needed one size larger. They were so nice, I bet they had the new size mailed out to me that same day. I received the new one's and Love them! I can sleep in them they are So comfy! This company sure live's up to their promise's and the product is high quality, will order more items soon!

Date of experience: July 31, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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