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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Could have been tighter across the stomach, but very pleased that it never rolled down at all!
I wanted a comfortable wireless bra that still gives some support. I am small around - 32-34 but large cup size- G, so it's hard to find a comfortable bra that also has support. My only criticism are: the black seems smaller than the beige although they're the same size, and I'd like to be able to adjust the strap.
I cannot tell you how much better I feel in my bikini since purchasing these bottoms. They are comfy. Don't roll.
This product holds you in, but it doesn't always stay up. I love it and will recommend it to anyone
I bought the shapeware for my sons wedding. The weather was soo hot & humid. I was worried about the garment slipping down because it was so hot. But to my surprise it stayed in place! I was comfortable the entire time I wore it, even in the heat & humidity. Definitely recommend!
This bra is very comfortable! It feels like a comfy sports bra but with the support of a regular bra. The only reason I didn't give it 5 stars is because I wish it looked prettier.
Overall was very satisfied but shipment was a unsatisfied issue with my order! I had never had wait that long over a 2weeks delivery before my products arrived
My experience with Shapermint was excellent, their products are very good and I love the ones that I ordered, the fit was perfect. I will order again.
I just loved the silicone grips inside at the top, so the shaper doesn't roll down. It's comfortable to wear all day!
The items came quickly. They were packaged quite nicely. They fit well, stay in place. And it does what it was designed to do. Thank you.
The bra's I ordered from you are perfect for what I needed them for. They are very comfortable and there is no digging into me. I will order these again and recommend them to my family and friends.
I absolutely love Shapermint. I can easily find what I want at a very reasonable price. I always have my right size. The shapewear fits me perfectly.
I love my new bra. The straps are perfect, I put it on and never had to think about it. Soft like a light sports bra but has shape and support. Will never wear constricting bras ever again!
Bra is very comfortable and gives me good shape. Wish I could adjust the shoulder straps.
Thanks so much for sharing your experience with us, Jodi. We have bras in our marketplace that has adjustable straps and we offer FREE exchanges. You may send us a message here http :// m. Me/shapermint, so we can better assist you.
Satisfied with this product. I wear it daily for my tummy. It has been two weeks and I can see improvements.
So glad I found Shapermint!
Love the "support" of products and help.
Best fitting and most comfortable article of underclothing I have ever worn! Two thumbs up!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Thanks for posting an honest review, Judy. Should you need assistance with how it fits or anything about your order, feel free to DM us through our FB messenger at this link: http :// m. Me/shapermint
Stay awesome! ❤️