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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The team responded quickly, And were very helpful until I was satisfied. Thank you.
Product is great. Band doesn't roll down and it's comfortable to wear.
Please stop the incessant constant advertising. The underwear is wonderful, but I resent being nagged for more. I'll order more when I need it.
Lovely dresses with versatile design. Perfect sizing as described. Delivery was good. Even returns are straightforward I bought quite a few by now and I loved it. I recommend shein to my friends and they also loved it.
Its a really good quality on helping me maintain my weight loss goal
Love them! Super comfy. Well constructed
Perfect Fit. Washes beautifully!
Wearing shapewear curveez has pulled in my waistline to give me that more defined snatched look They make me look pretty good to ME anyways if I do say so myself... lol.
I HATE underwires bras and am always looking for a good wireless bra. I found it with this bra. I bought one for my daughter too and plan to buy several more. Highly recommend this bra!
They replace wrong sizes very quickly, these are so comfortable to wear(they would've been too hot for me if we were still in hawaii tho, since there's no separation of the girls, but the band underneath and the comfort keeps me wearing them here in the pacific NW)
It makes me feel skinnier but I really don't see the difference. I do love the shorts. I wear them as regular shorts with a big t shirt. I think I maybe should have gotten a size smaller.
Let's have it exchanged to a smaller size for free, Deanna! Just send us a message with your order details via this link: http :// m. Me/shapermint so we can take care of it. :)
I needed to fit into a summer dress for an event and knew I needed a 'little' help -- this item did exactly what I needed it to do!
The first order I received didn't fit as I thought it would. The customer service rep got back to me right away and also offered some alternative options based on what I was looking for. When the replacement items arrived they were great and just what I needed!
My problem seems to be that I must be in between your size large and medium-size and it is a little frustrating for me
Here to help, Alice. You can message us at http :// m. Me/shapermint, so we can help you get the right fit.
The shaper fit is very comfortable and your clothes look fantastic on you!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Hi, Cynthia. Thanks for letting us know and sharing your honest feedback. We'll take note of this, and you can click on the three dots on the upper right-hand corner of the ad to turn off notifications. Stay awesome! ❤️