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Shapermint

3.3

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
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Texas
1 review
0 helpful votes
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Great
August 4, 2020

Wonderful very happy fast service, happy to please

Date of experience: August 4, 2020
Tennessee
1 review
0 helpful votes
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I love it
August 4, 2020

The team responded quickly, And were very helpful until I was satisfied. Thank you.

Date of experience: August 4, 2020
Canada
1 review
0 helpful votes
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Excellent
August 4, 2020

Product is great. Band doesn't roll down and it's comfortable to wear.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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Bra
August 4, 2020

Fits good but it still works its way under my chest after hours. Very comfy and soft sides and back.

Date of experience: August 4, 2020
Florida
1 review
0 helpful votes
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Annoying Advertising
August 5, 2020

Please stop the incessant constant advertising. The underwear is wonderful, but I resent being nagged for more. I'll order more when I need it.

Date of experience: August 4, 2020
Shapermint R. Shapermint Rep
over a year old

Hi, Cynthia. Thanks for letting us know and sharing your honest feedback. We'll take note of this, and you can click on the three dots on the upper right-hand corner of the ad to turn off notifications. Stay awesome! ❤️

Belgium
1 review
0 helpful votes
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Lovely dresses with versatile design. Perfect sizing as described. Delivery was good. Even returns are straightforward I bought quite a few by now and I loved it. I recommend shein to my friends and they also loved it.

Date of experience: August 4, 2020
Canada
1 review
0 helpful votes
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Comfortable
August 4, 2020

Love the product. Soft and comfortable. Company was good to deal with.

Date of experience: August 4, 2020
Texas
1 review
0 helpful votes
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Best shaperwear ever
August 3, 2020

Its a really good quality on helping me maintain my weight loss goal

Date of experience: August 3, 2020
New York
2 reviews
0 helpful votes
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Awesome Bras. Awesome service
August 3, 2020

Love them! Super comfy. Well constructed
Perfect Fit. Washes beautifully!

Date of experience: August 3, 2020
Nevada
1 review
0 helpful votes
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New curves around the corner
August 3, 2020

Wearing shapewear curveez has pulled in my waistline to give me that more defined snatched look They make me look pretty good to ME anyways if I do say so myself... lol.

Date of experience: August 3, 2020
Texas
1 review
0 helpful votes
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5 stars
August 3, 2020

Well it sure did hold everything in place, i ordered from yall a few times already an will recommend.

Date of experience: August 3, 2020
Michigan
1 review
0 helpful votes
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Softest bra EVER!
August 3, 2020

I HATE underwires bras and am always looking for a good wireless bra. I found it with this bra. I bought one for my daughter too and plan to buy several more. Highly recommend this bra!

Date of experience: August 3, 2020
Washington
2 reviews
0 helpful votes
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Great customer service
August 3, 2020

They replace wrong sizes very quickly, these are so comfortable to wear(they would've been too hot for me if we were still in hawaii tho, since there's no separation of the girls, but the band underneath and the comfort keeps me wearing them here in the pacific NW)

Date of experience: August 3, 2020
Georgia
1 review
0 helpful votes
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Love and hate
August 3, 2020

It makes me feel skinnier but I really don't see the difference. I do love the shorts. I wear them as regular shorts with a big t shirt. I think I maybe should have gotten a size smaller.

Date of experience: August 3, 2020
Shapermint R. Shapermint Rep
over a year old

Let's have it exchanged to a smaller size for free, Deanna! Just send us a message with your order details via this link: http :// m. Me/shapermint so we can take care of it. :)

Illinois
2 reviews
0 helpful votes
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I needed to fit into a summer dress for an event and knew I needed a 'little' help -- this item did exactly what I needed it to do!

Date of experience: August 3, 2020
New York
2 reviews
0 helpful votes
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Great customer service!
August 3, 2020

Agent was able to tell me what to do to get exchange.

Date of experience: August 3, 2020
Pennsylvania
1 review
0 helpful votes
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Fits perfectly
August 3, 2020

The first order I received didn't fit as I thought it would. The customer service rep got back to me right away and also offered some alternative options based on what I was looking for. When the replacement items arrived they were great and just what I needed!

Date of experience: August 3, 2020
Georgia
1 review
0 helpful votes
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Getting the right fit is the goal
August 3, 2020

My problem seems to be that I must be in between your size large and medium-size and it is a little frustrating for me

Date of experience: August 3, 2020
Shapermint R. Shapermint Rep
over a year old

Here to help, Alice. You can message us at http :// m. Me/shapermint, so we can help you get the right fit.

Ohio
1 review
0 helpful votes
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Decent
August 3, 2020

Undies fit well, very light shaping. Good customer service easy returns and exchanges

Date of experience: August 3, 2020
Georgia
1 review
0 helpful votes
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The shape with the shaper!
August 3, 2020

The shaper fit is very comfortable and your clothes look fantastic on you!

Date of experience: August 2, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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