Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far everything that I have gotten fits really well and is extremely comfortable!
This was so easy, and I love the product, I could not have asked for an easier process!
I needed a different size and was easily able to exchange my order.
I'm very happy with my new bra, it is very comfortable and good support. The service was excellent!
Shapermint is the TRUTH!
Ladies, this is a very good product. Just try it, you're gonna love it!
I surely will be buying more!
It felt great the first time I put in on its so smooth and great on your body you can have it on all day and it feels good love it
I wanted a bra with no underwire that still had support. This bra is perfect! Comfortable, soft, supportive. I can wear it all day. Just what I wanted.
Great product, outstanding service. The garments are high quality.
Initially my shapermint fit wonderful, felt great. After a couple of wears the top had been rolling down especially on the back and it's very irritating.
Their customer service is very responsive to any questions, and I got my order quickly.
Great product, & it doesn't slip. Speedy delivery & excellent customer service!
LOVE my new camis and shorts my only complaint is that the shorts do roll up on the legs, other than that everything really does stay in place all day!
Appreciate your honest feedback, Kaylie. We'd love to fix the roll up issue and check the best option to have this resolved. Please DM us your order details via this link http://m.me/shapermint, so we can better assist you.
I am so happy they fit tea if good love them I love the way they fit and the fabric is soft
I like the fit but it does roll down a little in the back.
Hi, Vinita. A different size or style can get you going. Let us help you get the right fit. Please send us a DM through our Facebook Messenger at http://m.me/shapermint, so we can help you with your order. Thanks!
Received my bathing suit bottoms and am very pleased. They fit perfectly and will be getting lots of use with this hot weather!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


We got this, Mary. We'll find the best option to have this fixed. To get started, please send us a DM with your order details via this link http://m.me/shapermint.