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Shapermint

3.3

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
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Virginia
1 review
0 helpful votes
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Sexy body
August 6, 2020

I love the way I look in them. No more tire rolls, lol
My friend was excited to get a pair.
There like a million bucks on me
Thank you Shapermint

Date of experience: August 6, 2020
Idaho
1 review
0 helpful votes
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Fits perfect!
August 6, 2020

So far everything that I have gotten fits really well and is extremely comfortable!

Date of experience: August 6, 2020
Illinois
1 review
0 helpful votes
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Runs small
August 6, 2020

Bras were too small. I Am sending them back. Nothing in stock in my size.

Date of experience: August 6, 2020
Shapermint R. — Shapermint Rep
over a year old

We got this, Mary. We'll find the best option to have this fixed. To get started, please send us a DM with your order details via this link http://m.me/shapermint.

North Carolina
1 review
0 helpful votes
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Flawless service
August 6, 2020

This was so easy, and I love the product, I could not have asked for an easier process!

Date of experience: August 6, 2020
Colorado
1 review
0 helpful votes
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Great service. Love the product!
August 6, 2020

I needed a different size and was easily able to exchange my order.

Date of experience: August 6, 2020
Canada
1 review
0 helpful votes
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A comfortable bra at last!
August 6, 2020

I'm very happy with my new bra, it is very comfortable and good support. The service was excellent!

Date of experience: August 6, 2020
Texas
1 review
0 helpful votes
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Simply Amazing
August 6, 2020

Shapermint is the TRUTH!
Ladies, this is a very good product. Just try it, you're gonna love it!
I surely will be buying more!

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Great shape
August 6, 2020

It felt great the first time I put in on its so smooth and great on your body you can have it on all day and it feels good love it

Date of experience: August 6, 2020
Texas
1 review
0 helpful votes
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Love this bra!
August 6, 2020

I wanted a bra with no underwire that still had support. This bra is perfect! Comfortable, soft, supportive. I can wear it all day. Just what I wanted.

Date of experience: August 6, 2020
Texas
2 reviews
0 helpful votes
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Best bra EVER!
August 6, 2020

Great product, outstanding service. The garments are high quality.

Date of experience: August 6, 2020
Germany
1 review
0 helpful votes
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Disappointed
September 5, 2020

Initially my shapermint fit wonderful, felt great. After a couple of wears the top had been rolling down especially on the back and it's very irritating.

Date of experience: August 6, 2020
Massachusetts
1 review
0 helpful votes
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Excellent service
August 6, 2020

Their customer service is very responsive to any questions, and I got my order quickly.

Date of experience: August 6, 2020
Minnesota
3 reviews
0 helpful votes
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Best shapeware ever!
August 6, 2020

Ive bought one for every day! Very comfortable! I love them

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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LOVE
August 6, 2020

Everything has been perfect! Everything has fit perfectly and has arrived right on time. Even the packaging was kinda cool!

Date of experience: August 5, 2020
Missouri
1 review
0 helpful votes
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Great Product
August 6, 2020

Great product, & it doesn't slip. Speedy delivery & excellent customer service!

Date of experience: August 5, 2020
Canada
1 review
0 helpful votes
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Love these products!
August 5, 2020

LOVE my new camis and shorts my only complaint is that the shorts do roll up on the legs, other than that everything really does stay in place all day!

Date of experience: August 5, 2020
Shapermint R. — Shapermint Rep
over a year old

Appreciate your honest feedback, Kaylie. We'd love to fix the roll up issue and check the best option to have this resolved. Please DM us your order details via this link http://m.me/shapermint, so we can better assist you.

Australia
1 review
0 helpful votes
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Happy
August 5, 2020

I am so happy they fit tea if good love them I love the way they fit and the fabric is soft

Date of experience: August 5, 2020
Illinois
1 review
0 helpful votes
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The Fit.
August 5, 2020

I like the fit but it does roll down a little in the back.

Date of experience: August 5, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi, Vinita. A different size or style can get you going. Let us help you get the right fit. Please send us a DM through our Facebook Messenger at http://m.me/shapermint, so we can help you with your order. Thanks!

Minnesota
1 review
0 helpful votes
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Amazing
August 5, 2020

I was very skeptic since I ve tried other brands. They dont compare to this company. I feel thinner and my clothes fit so much better

Date of experience: August 5, 2020
Canada
1 review
0 helpful votes
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Bathing suit
August 5, 2020

Received my bathing suit bottoms and am very pleased. They fit perfectly and will be getting lots of use with this hot weather!

Date of experience: August 5, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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