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Shapermint

3.3

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
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Germany
2 reviews
0 helpful votes
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Firm and fitting
August 8, 2020

I feel great wearing it and my clothes looks great on me.

Date of experience: August 8, 2020
Maryland
3 reviews
0 helpful votes
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Support wear
August 8, 2020

They are great except they are too long for my torso.

Date of experience: August 8, 2020
Shapermint R. — Shapermint Rep
over a year old

Nothing to worry, Veronica. We always champion on how easy are exchanges with us. To get you started, please send us your order details thru this link. Http :// m. Me/shapermint

New York
1 review
0 helpful votes
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Perfect fit
August 8, 2020

I am very satisfied with my shapermint. I love the compression and I look very smooth and curvy in my clothes

Date of experience: August 8, 2020
New Mexico
1 review
0 helpful votes
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Comfortable bras
August 8, 2020

I needed with my order and I received it quickly. I really like my product.

Date of experience: August 7, 2020
Ohio
1 review
0 helpful votes
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Perfect, comfortable fit
August 7, 2020

Absolutely love these bras. The material is so soft yet supports my "girls" comfortably. Having the added extender is a nice bonus too for days where I just feel more bloated.

Date of experience: August 7, 2020
Illinois
1 review
0 helpful votes
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Blessed Relief
August 7, 2020

I am a woman with MS and am very weak. This shaper gives me wonderful support to my tummy and back, and is very comfortable. The legs are not too tight. I love it. Thanks! Marie

Date of experience: August 7, 2020
Washington
1 review
0 helpful votes
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Customer service
August 7, 2020

I needed to exchange the bras I bought and they were very nice, and it all went very smoothly. The bras are well made and very comfortable.

Date of experience: August 7, 2020
Canada
1 review
0 helpful votes
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The Fit
August 7, 2020

The fit is perfect and comfortable too. Delivery's too slow

Date of experience: August 7, 2020
Florida
1 review
0 helpful votes
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Shapermint
August 7, 2020

I love Shapermint cause they have good product. Thank you so much

Date of experience: August 7, 2020
Pennsylvania
1 review
6 helpful votes
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Lack of quality in sewing!
September 6, 2020

Though I really like the leggings, I've had two different experiences with holes in the crouch area. One we're not even worn yet & I noticed as I was putting the leggings on then, the second while I was at work & had to go the whole day knowing there was a hole in my leggings. Makes me doubt buying anymore. Sad because I do like the high waist.

Date of experience: August 7, 2020
New York
1 review
0 helpful votes
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Bad
August 7, 2020

Dissatisfied with the item, because it doesn't fit.

Date of experience: August 7, 2020
Shapermint R. — Shapermint Rep
over a year old

Oh no! Please let us offer an exchange for free. To get you started, please send your order details thru this link. Thanks! http://m.me/shapermint

Washington
1 review
0 helpful votes
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Great Product!
August 7, 2020

This will be my go to place from now on. I have never felt a bra so comfortable, also great shaping and no strap fallings. I threw out all my old bras. Also, leggings, great fit and comfortable. I am sticking up for the Fall and Winter. Panty shaper also fits well. Will defiantly order again.

Date of experience: August 7, 2020
Maryland
1 review
0 helpful votes
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Very satisfied
August 7, 2020

I saw this these panty shapers on an advertisement during my vacation in Indonesia playing a game on my IPad... I took a snapshot so I could look at it later. I showed my girlfriend the pic. The rest is history as they say. I ordered a pair put them on and I love them. They do just what the infomercial said so I gave 5 stars.

Date of experience: August 7, 2020
Massachusetts
1 review
0 helpful votes
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Amazing
August 7, 2020

Folks were extremely helpful when I had to return a pair of leggings! I will donate the pair that didn't fit!

Date of experience: August 7, 2020
Illinois
2 reviews
0 helpful votes
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Outstanding customer service
August 7, 2020

Easy to order. Arrived on time. Cute packaging. Needed to exchange and they made it easy!

Date of experience: August 7, 2020
Ohio
1 review
0 helpful votes
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Pleased with purchase
August 7, 2020

I had come to the conclusion that I was going to have to wear an uncomfortable bra for the rest of my days but then I found Shapermint. The material is so soft - yet durable and well made. And gives the right amount of support. It even came with an extension piece should you need a wider width. I would most definitely recommend Shapermint.

Date of experience: August 6, 2020
New Hampshire
2 reviews
0 helpful votes
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New Bra was great!
August 7, 2020

I just received my new bra and it fit so well, the cup was perfect and gave great support! The bra came with an extender which made the band around your body fit perfectly! Very comfortable especially not having to wear underwire!

Date of experience: August 6, 2020
Michigan
1 review
0 helpful votes
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Most comfortable
August 7, 2020

The bras I bought have got to be the most comfortable that I have ever owned! The shape wear is amazing.
I will be recommending to friends!

Date of experience: August 6, 2020
Louisiana
1 review
0 helpful votes
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Tight and Right
August 6, 2020

I ordered the shorts and the cami. I simply love the shorts, no lines, no rolling, and comfortable. The cami tends to run small if you're bustie so l had to size up. In all I was happy with my purchase.

Date of experience: August 6, 2020
Shapermint R. — Shapermint Rep
over a year old

Allow us to help you get the right fit for the cami, Leslie. Send us a message with your order details here http://m.me/shapermint, so we can process your free exchange.

Minnesota
2 reviews
1 helpful vote
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Fair deals and good service
August 6, 2020

I bought two bras and a panty, and now have camisoles on order. Ordering and delivery processes are efficient and professional. Bras are comfortable, and one included a separate extra hook and eye adjustment that works great. Have not tried panty yet.
I also sent message the morning after ordering camisoles and successfully changed color or one. Company responded and changed order before it was shipped.

Date of experience: August 6, 2020

From the business

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