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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Third thing I've bought. Have gotten absolutely no use out of any of them. Same for my daughter and her best friend
I love the swim bottoms! I feel like I'm allowed to look cute in a two-piece bathing suit again!
Shopping on the website was easy. My shipment was a bit delayed but I expected that as it was coming from the US. I was disappointed in the sizing. I guessed at my sizes based on what I have purchased in shape wear elsewhere. I expected that the 2 styles would fit similarly and they did not. The panty style was too big and the shorts style was extremely small. I would purchase from them again but definitely be cautious on the sizes I choose. 1 size down in the panty and 2 sizes up in the shorts style.
Let us straighten this one first before you make another purchase, Carla. As you know, exchanges with us is for free especially in cases such as this. To get more details with your order, please reach us through this link. Thanks! http://m.me/shapermint
Really like the shorts. They feel so comfortable and make the bulges not so noticeable. And they stay up. I will be ordering another pair in the skin tone and I'm looking at your other products.
Wear it almost every day for work very comfortable and washed great
I love Shapermint. The fit is ok. Just a bit disappointed because it rolls up.
Founding the right fit was easy. Affordable and comfortable
It really PERFECTLY fits and brings my true shape out, I pretty much LOVE the way my body looks in it and every dress and pants I wear! Thank you so much, shapermint!
Pleased with the fit and the function of the product. Does not roll or bunch and comfortable to wear
I ordered 2 items, they came quickly, fthey fit great and they support as expected. And the price couldn't be beat!
I like the large not the xl now I'm very satisfied.
Thanks for leaving a feedback, Heidi. Don't forget that we’re just a DM away through our Facebook Messenger at http://m.me/shapermint should you need assistance again, okay? Stay awesome!
The Shapermint bra was so comfortable that I removed all the underwire bras from my dresser and replaced with one of each color from Shapermint. I just took the box of my rejects to donate.
Awesome! Thanks for leaving a feedback too, Tina. Don't forget that we’re just a DM away through our Facebook Messenger at http://m.me/shapermint should you need assistance, okay?
I found the best bra ever with Shapermint!
True kind- wireless- all day wear bra! I order 3!
Returns are SO EASY! The return was processed quickly too. Excellent rating! They earned every star!
So thankful for the item I purchased from Shapermint! And the delivery was so efficent which means a lot to me! Thank you again and keep up the great work you are doing!
Very comfortable. Love it. Fits great, not restricting at all. Also happy of how it made me look in certain clothing. Thanks
The customer service representative, listened to my needs a recommended a great product!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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That's a bummer, Lisas. Allow us to help you get the right fit, exchanges are free though. Please send us a DM at http://m.me/shapermint, so we can best recommend.