ShapermintReviews 7,383

I purposefully asked ahead of time about the packaging being discreet and they assured me it would be. Then of course when it came to my office my boss brought it to me in a big pink envelope with the word Shapermint in big letters. I was so embarassed! I contacted the company & they said all they could do was give me 10% off on my next order. What next order? I'll never order from them again! I'm so mad!

I ordered July 7th three tank tops. As of September 7th still owed a tank top but now they send me links to nothing and refuse to actually send me delivery information. I will NEVER recommend this company. BE WARE!

I loved this product but now I'm very disappointed in how i have been treated! I have contacted this company 3 times about my referral credits for purchases they have recieved from my friends! Every contact is different responses and still no resolution! I want to speak to a live a rep but I'm forced to communicate with a computer bot! They have no problem inundated you with emails to get referrals and orders but very poor communication when you have a concern! BUY FOR YOURSELF BUT DON'T REFER ANYONE. THEY GET AMNESIA!

Very disappointed. It rolls down at your waist and it is made in China. I Do Not buy any products from the country and the company doesn't inform that to the customer.

The comfort claims are 100% true. This is probably the first bra I've owned that I don't need to remove as soon as I get home.
As for support, compared to other bras without an underwire I'd say it's above average. It does create a uni-boob effect--there is no separation of the breasts. The lift isn't great either, so if you're big-breasted and want the girls up, you really just need an underwire. I had hoped this would replace my collection of underwire bras, but alas, wishful thinking!
I will order more of them though, because I don't need to be super perky all the time but I sure like being this comfortable.

Not sure what is worse - their customer service or their products, but both are horrible!
Their "customer service" is mostly just a bunch of autoreplies, no option to even get a human to help you.
I asked the customer service for help when it was not clear where is the package and what happened to it, and their reply was "Check yourself and get back to us"! Really?! Who is the customer service here?! Aren't they supposed to check what is the problem and get back to me? And then just a bunch of autoreplies. And when the package arrived it turns out that all that hussle is for nothing. Cuts at the bottom so hard that it will stick through clothes and shapes nothing. Completely useless! Defintely the worst ever!

I normally do not give reviews but after waiting for almost a month to receive my order and still waiting I feel like others need to know. The order shows fulfilled but is sitting at freight carrier for the past three weeks. I can ‘t speak to the quality of their items because I would not know but I can tell you they sent an email saying if I was not happy they offer free exchanges. Well I would have to actually receive the order first before I could exchange it. Crazy right? I feel like they did not even read the email before sending an automated email response. Hopefully they get it together but I will not be ordering from them again. Good Luck to anyone else currently waiting on their order to arrive.

My original order was for a scoop neck cami, yet I received a high waisted shaper boyshort in wrong size and color. I did a return and cancelled the order yet was sent a scoop neck cami in the WRONG size. I did a return and still did not get a refund for the total amount I spent. It was a very confusing process to just get the refund amount I did,

After waiting 15 days for my order I was sent an order that wasn't even close to mine. They sent me 2 bodysuits in 3XL. I ordered 2 leggings in small and medium and a full body shaper. After contacting customer support (to which there is no phone number you have to messenger or email them), the representative stopped communicating all together. I feel like I was scammed.

I was really impressed with the speed in which my Truekind® Daily Comfort Wireless Shaper Bra arrived (10 days) It fits comfortably. However, It would be great if the straps were adjustable.
I was happy with my order so much so I ordered more. This is where the problem starts.
6 weeks later I still don't have my order when I questioned by email where it was I get an automated reply full of excuses. At the time of writing this no answer no product... NOT IMPRESSED!

I ordered two bras on 5/14/21. I paid thru PayPal. To date, I have received only half the order. Customer Service is non-existent. All I get is an auto reply to my email and no response. I will NEVER order another item, nor will I ever recommend this company! HORRIBLE EXPERIENCE!

I ordered my bras 5 weeks ago. I was sent a tracking number that does not work. I was sent an email to review my purchase that I have not recieved. I have tried multiple times to get an answer of where my parcel is and I am sent the same automated response. I would never deal with this company again

I never thought I would be writing a review for a bra but omg this bra is amazingly comfortable! If you hate your bra, which unfortunately is the consensus, you must try this bra. I highly recommend this!