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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,800
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,409 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Shape wear
September 17, 2021

Love it need more coupons I shop here all the time. Thanks

Date of experience: September 16, 2021
Indiana
1 review
0 helpful votes
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Made it
September 17, 2021

Quick and easy to order. Shipping took a couple of weeks. It made it here just in time for my surgery. Thanks

Date of experience: September 16, 2021
New York
1 review
0 helpful votes
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Fits excellent
September 17, 2021

Easy navigation. Able to find product easy and fast

Date of experience: September 16, 2021
Texas
1 review
0 helpful votes
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A piece of equipment
September 16, 2021
Updated review

Man this "one size" belly snatched is not playing. Do not drive or operate heavy machinery. Dont wrap it too tight or you will cut your air supply. The thinner you are the more of a snatched look you can get. And it does roll on a roll so best standing and moving around than in regular everyday.

Date of experience: September 16, 2021

Easy
August 25, 2021
Previous review

Easy. Wide range of payment options

Date of experience: August 24, 2021
Texas
1 review
0 helpful votes
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Niceeee
September 16, 2021
Updated review

It was easy to pick a size and find something I like, the only thing is I was expecting to look snatched as promoted but just looked the same, I'll definitely use it to work out in but as just normal shape wear, it's a hard pass.

Date of experience: September 16, 2021

It was easy to pick a size and find something I like,...
August 26, 2021
Previous review

It was easy to pick a size and find something I like, I can't wait to try it on.

Date of experience: August 26, 2021
Texas
2 reviews
0 helpful votes
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Updates on delivery should be provided outside of an application

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2021
Missouri
1 review
0 helpful votes
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Amazing!
September 16, 2021
Updated review

Amazing! The purchase was quick and easy! Also, the size chart was spot on

Date of experience: September 15, 2021

Amazing!
August 26, 2021
Previous review

Amazing! Can't wait to get my order!

Date of experience: August 25, 2021
Indiana
1 review
0 helpful votes
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Keep folding in my back
September 16, 2021

Love the products and the fastest shipping thank you

Date of experience: September 15, 2021
New Zealand
1 review
0 helpful votes
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I was happy I got exactly was shown on the photos and videos
September 15, 2021
Updated review

Good delivery timing have tried it on but wrong size unfortunately

Date of experience: September 15, 2021

Good delivery timing have not yet tried them on
October 6, 2021
Previous review

Good delivery timing have not yet tried them on

Date of experience: September 6, 2021
Florida
2 reviews
0 helpful votes
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Comfy
September 15, 2021

It's been good so far no bad experience has yet, hopefully I don't have any in the future

Date of experience: September 15, 2021
Illinois
1 review
0 helpful votes
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Good quality
September 15, 2021
Updated review

The shape wear itself seemed to be of good quality. I should have gotten a smaller size than what i would typically wear

Date of experience: September 15, 2021

Great Options
August 25, 2021
Previous review

Great Options

Date of experience: August 24, 2021
Delaware
1 review
0 helpful votes
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Ordering was Very easy especially since I use the shop app. I love that I received 10% off. I'm looking forward to my waist shaper.

Date of experience: September 14, 2021
New Jersey
1 review
0 helpful votes
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Totally satisfied
September 14, 2021

So far good no issues, like the fit. About to order more

Date of experience: September 14, 2021
Florida
1 review
0 helpful votes
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Super Snatched!
September 14, 2021

Very easy selection. It fits like a glove and I love how easy it is to use!

Date of experience: September 14, 2021
Illinois
1 review
0 helpful votes
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Great shape wear
September 14, 2021

Easy and quick love all products. The fit is perfect since I lost some weight had to down size.

Date of experience: September 14, 2021
California
1 review
0 helpful votes
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Felt amazing on my wedding day
September 14, 2021

Absolutely in love with shapellx I decided to give it a shot and bought it to wear under my wedding dress to give me a slimmer shape and it absolutely worked I am in love

Date of experience: September 13, 2021
Canada
1 review
0 helpful votes
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No Costumer Service
October 14, 2021

The address was wrong on my Apple Pay and I emailed to have them change it to the new address. No response. Thought I would be able to edit my order while it's in progress and they no option. Contacted the agency and all I got is a robot and no response from the team. Overall experience is terrible. I can't get a hold of anyone.

Date of experience: September 13, 2021
California
1 review
0 helpful votes
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Excited
September 13, 2021
Updated review

Looking forward to add to my workout regimen. So excited!

Date of experience: September 13, 2021

Didn't get my free shipping as stated
October 1, 2021
Previous review

Didn't get my free shipping as stated

Date of experience: September 1, 2021
Michigan
1 review
0 helpful votes
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My purchase was ax good investment
September 13, 2021

Quick delivery. I was pleased with delivery coming so quickly. I am satires on the quality of the material. The v wrap belt is so easy to use and wear. Not too confined. Breathable and supportive. The snapper was a bit difficult to fasten. I need assistance in fastening and shipping it up. I used the size guide that was suggested. But firm and figure flattering once I got into it. I just don't trust the zipper crotch I won't be eating or drinking when in wear it.

Date of experience: September 13, 2021
Washington
1 review
0 helpful votes
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Perfect fit and size
September 13, 2021

Awesome, experience, affordable, website to order is easy to navigate and comfortable fit.

Date of experience: September 13, 2021