On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Love the way it holds you in all the right places Looking for abdominal coverage
Very easy to use and it's comfortable and you look amazing in your clothes
I found what I was looking for and it was easy enough to read reviews and order. If all goes well with shipping and fit, I will be a happy camper.
Pretty easy to put on and comfortable. Wish there was more support in the belly area.
Easy and love the sizing chart much better than most sites!
Pretty easy to use and very comfortable to wear. It does it job and shapes my body. So I am pleased.
Nagivagating through the website was easy and user friendly. This is the first time I am making any purchase from this company, I hope my order comes in quickly.
The ordering process was easy. Now I'm waiting so I'll get back with you when I receive my order.
Site is easy to navigate, and checkout was easy. The shape wear is the bomb. I got the high waisted thong, because I hate shape wear that gives a unibutt. This smoothed out my tummy and gave me the look I was going for!
Easy to navigate. Found what I needed quickly! Compression underwear worked well and didn't roll down
I love how easy it is to get back to shopping from the cart.
Great experience! It did the job required for the wedding and pulled everything together. It was difficult to get on at first but once I did I was very satisfied.
There is so much to choose from, the ordering process was very easy.
Awesome! Simple and smooth transaction. Arrived in a reasonable amount of time. Company followed up, by email, to make sure I received my order.
I appreciate the promptness of delivery, however it does not fit the way it is displayed. It Rolls.
I ordered the size that was recommended and it didn't fit my bottom half correctly. It was too short and reallly tight. So I sized up. I had to pay for the return, which I did. I had to contact them because they said they didn't receive the email with the tracking number so it took longer for me to get my return. The next size up fit a lot bigger than the size i returned. The waist was way too big. It wouldn't stay up without wearing the shoulder straps. The bottom half, leg area, fit better but it still didnt give what i was expecting. The snatched look everyone reviewed about was not present. I should've kept the too little one because I don't want to pay shipping again to send the too big one back. I wish I didn't get sucked in by all the hype.
I'm a size 2XL and I purchased a 2XL and the items fit perfectly. The issue I have is that the strap snapped the straps aren't that sturdy and strong.
Great customer service, they were professional and I love their product will definitely shop with them again
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members