Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was quick and very easy. I will order again soon.
Easy to navigate. My items fit well. They are true to size.
I'd recommend it to anyone who needs to feel smooth again
Easy and affordable. The product works wonders I love it
I contacted customer service, but no one responded or has tried to contact me. I would have loved to change the size of the product to a smaller size.
I had my doubts when I removed the garment, I just knew it would not fit. But to my SURPRISE not only did it fit, but it was very comfortable and gave me excellent upper back posture. I LOVE MY Shapellx
Excellent looking product & customer service. Looking forward to using the product and followup review
Ordering we pretty easy. Hardest part was deciding on what size I need. I ultimately went with the size chart. It was pretty accurate. I don't feel "snatched" because I have a bigger waistline than the ladies in the examples. But, no joke, the shapelix definitely smooths out the lumps and bumps and muffin top. Had a funeral to go to. The dress was a tad clinglier than what I expected (ordered that online too) and it was too late to order something else. The Shapelix came right on time. It made the difference between wearing the outfit or not wearing it. And, it's very comfortable.
Every product I've purchased has never disappointed.
Good so far I could not order the item I really wanted due to not having the size I needed in the color I needed but I will try this item later if I like the one I'm getting
I was intrigued and couldn't wait to try this on when it came in the mail! Unfortunately when I put it on, it was super uncomfortable and unflattering. Yea, my waist was snatched, but the top half of my body looked like a bursted can of biscuits. The belt just pushed my fat upward. I tried to wrap it a few different ways, but they all had me looking like a line backer at the top. I never wore it outside the house. Wish I had a better outcome, but it's a no for me.
It was very easy to order but I wanted a discount on my future purchases
The experience was great I was able to purchase my products quick and easy
Easy to order. Has sizing guide, variety of colors to choose from only wish shipping had been offered. Doesn't give a timeline for delivery
Quick and easy. Product is great material and fits to size.
Great had no problems. Shipping and handling were fine.
Quick & Easy! Ordering was easy, got my products super quick!
I wish the exact measurements of the garments were listed. I have a long torso... the wait was kind of long because my product wasn't ready in blk so they gave me beige instead. Overall, I like the products. I received a arm corrector and tummy control shorts.
I wish the exact measurements of the garments were listed. I have a long torso...
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

