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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,800
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,361 reviews

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Texas
1 review
0 helpful votes
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Awesome
August 31, 2022

It was fast and easy, and it really helps me with my clothes.

Date of experience: August 30, 2022
Georgia
1 review
0 helpful votes
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Great experience
August 30, 2022

It was quick and very easy. I will order again soon.

Date of experience: August 30, 2022
Tennessee
1 review
0 helpful votes
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Satisfied
August 29, 2022

Easy to navigate. My items fit well. They are true to size.

Date of experience: August 29, 2022
Connecticut
2 reviews
0 helpful votes
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I look fabulous with every dress
August 29, 2022

I'd recommend it to anyone who needs to feel smooth again

Date of experience: August 28, 2022
California
2 reviews
0 helpful votes
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Great product
August 27, 2022

Easy and affordable. The product works wonders I love it

Date of experience: August 26, 2022
New Jersey
1 review
0 helpful votes
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Review
September 26, 2022
Updated review

I contacted customer service, but no one responded or has tried to contact me. I would have loved to change the size of the product to a smaller size.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2022

Easy and direct
August 6, 2022
Previous review

Easy and direct

Date of experience: August 5, 2022
Florida
1 review
0 helpful votes
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Troubled
August 26, 2022

Very easy to use. Should have went up a size. Overall it's good.

Date of experience: August 26, 2022
New York
1 review
0 helpful votes
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Awesomely Surprised!
August 26, 2022

I had my doubts when I removed the garment, I just knew it would not fit. But to my SURPRISE not only did it fit, but it was very comfortable and gave me excellent upper back posture. I LOVE MY Shapellx

Date of experience: August 26, 2022
North Carolina
2 reviews
0 helpful votes
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Excellent looking product & customer service. Looking forward to using the product and followup review

Date of experience: August 25, 2022
Texas
1 review
0 helpful votes
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Good Product!
August 25, 2022

Ordering we pretty easy. Hardest part was deciding on what size I need. I ultimately went with the size chart. It was pretty accurate. I don't feel "snatched" because I have a bigger waistline than the ladies in the examples. But, no joke, the shapelix definitely smooths out the lumps and bumps and muffin top. Had a funeral to go to. The dress was a tad clinglier than what I expected (ordered that online too) and it was too late to order something else. The Shapelix came right on time. It made the difference between wearing the outfit or not wearing it. And, it's very comfortable.

Date of experience: August 25, 2022
Virginia
1 review
0 helpful votes
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Great Products!
August 24, 2022
Updated review

Every product I've purchased has never disappointed.

Date of experience: August 23, 2022

Great products!
February 12, 2022
Previous review

Great products!

Date of experience: February 11, 2022
Oklahoma
1 review
0 helpful votes
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Love it can't wait to order more
August 23, 2022

Good so far I could not order the item I really wanted due to not having the size I needed in the color I needed but I will try this item later if I like the one I'm getting

Date of experience: August 23, 2022
Michigan
1 review
0 helpful votes
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It looks weird
August 21, 2022

I was intrigued and couldn't wait to try this on when it came in the mail! Unfortunately when I put it on, it was super uncomfortable and unflattering. Yea, my waist was snatched, but the top half of my body looked like a bursted can of biscuits. The belt just pushed my fat upward. I tried to wrap it a few different ways, but they all had me looking like a line backer at the top. I never wore it outside the house. Wish I had a better outcome, but it's a no for me.

Date of experience: August 20, 2022
New York
1 review
0 helpful votes
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It was very easy to order but I wanted a discount on my future purchases

Date of experience: August 20, 2022
Michigan
1 review
0 helpful votes
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The experience was great I was able to purchase my products quick and easy

Date of experience: August 20, 2022
Illinois
2 reviews
0 helpful votes
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Shapewear
August 20, 2022

Easy to order. Has sizing guide, variety of colors to choose from only wish shipping had been offered. Doesn't give a timeline for delivery

Date of experience: August 20, 2022
Texas
1 review
0 helpful votes
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Best Shape wear out there!
August 19, 2022

Quick and easy. Product is great material and fits to size.

Date of experience: August 19, 2022
Virginia
1 review
0 helpful votes
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I saw no real difference
August 18, 2022

Great had no problems. Shipping and handling were fine.

Date of experience: August 18, 2022
South Carolina
3 reviews
0 helpful votes
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Great company! Awesome products!
August 17, 2022

Quick & Easy! Ordering was easy, got my products super quick!

Date of experience: August 17, 2022
Illinois
1 review
0 helpful votes
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Long wait
September 16, 2022
Updated review

I wish the exact measurements of the garments were listed. I have a long torso... the wait was kind of long because my product wasn't ready in blk so they gave me beige instead. Overall, I like the products. I received a arm corrector and tummy control shorts.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2022

I wish the exact measurements of the garments were...
July 27, 2022
Previous review

I wish the exact measurements of the garments were listed. I have a long torso...

Date of experience: July 26, 2022