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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I initially wanted to pay in installments but the system could not process the transaction. And after my purchase, for some reason, the website offered me a ten percent discount. I doubt I will order again if the material is trash...
Now that I have received my product, I have been wearing the waist shaper for about a week. Initially it fits but it has a tendency to slide up. I haven't tried the other garment yet. I'm afraid to because I'm so disappointed with the sliding of the waist shaper. These products cost too much money not to stay in place.
I initially wanted to pay in installments but the system could not process the transaction. And after my purchase, for some reason, the website offered me a ten percent discount. I doubt I will order again if the material is trash.
Easy to use for what I need. It was snug but comfortable.
Was anxious waiting for it to arrive... the wait wasn't long at all AND it was worth it. I love it! Puts a shape on me that I haven't seen an a very long while.
It seems so tight that it won't fit but once you get it in, the magic begins! It's giving great compression but without the discomfort. You can barely feel it once on.
Nice user friendly website. Will shop again. Fast delivery too!
Quick and easy to find what I was looking for and check out customer service was amazing my shaper was top quality and I am very pleased with my purchase will being buying exclusively from shapellx
Great site very easy to use and order. Customer service was A+ with a re order and shipment came within 1 week. Very comfortable, no wire!
It was easy shopping, however I didn't get my refund as promised. But i will make future purchases. I could not contact customer service there is no way
Fairly easy to navigate site. Ordered the size suggested and the size bigger... Both were entirely too tight to fit in!
It was fast, and it fit very good I love it, they deliver was made within 7 days of purchase.
Always look snatched had my birthday looking right and makes me sweat in the area I'm trying to target will be sizing down soon as I purchased a xl and really think I could've gone with a large just had surgery so might go to a medium
It was ok till I realize I see the wrong size item in my cart and i know i picked the right size
I was totally dissatisfied with the product. I ordered the 5X air slim 2 in 1 high-waisted bootylift shaper shorts. First of all I don't even wear a 5X I wear 2X but I thought I would order a larger size. I pulled and pulled but I could not get these 5X booty shorts past my knees. And the Black 2-inch High Waisted contraption that goes around the waist that you clearly do not see by looking at the model. This 2 in high waistband was extremely rough and hard too touch I refused to put it on..
Shapellx was not confusing for me to pick my size, I really liked how the ladies took their before and after's, It gave me an ideal of how this body shaper is going to work for my body shape. So I really appreciate that and I have confidence that this product is going to wear on me well and we'll see when it gets here what it looks like thank you
Very Glad About The Afterpay Features But Some Things Were Glitchy When Trying To Pick Payment Options Overall The Shapewear Fits Well. Cant Wait To See The Results From Wearing The Thermo Shorts On A Daily Basis!
Very Glad About The Afterpay Features But Some Things Were Glitchy When Trying To Pick Payment Options
CC assisted me very professionally. She took her time n explained everything very detailed, helped with sizing and which shapewear would best suit me.
I hope if I need customer service… I get good help on returns! I
I haven't needed customer service as of yet... but I sure hope if I do, I get satisfaction!
I love the fit I was afraid it wasn't going to fit right, but I was wrong. The only problem is the zipper in between the legs. I can't unzip to use the restroom.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members