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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,793
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,019 reviews

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Georgia
1 review
0 helpful votes
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No issues easy to order as described nothing wrong with it

Date of experience: November 4, 2022
Florida
1 review
0 helpful votes
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Good Product
November 4, 2022
Updated review

Order process was swift and easy. It is not hard to put on and garment feels nice and smooth texture. Just wish the band wont rise up when you sit etc. Maybe it is my hips but overall a MUST BUY!

Date of experience: November 4, 2022

Order process was swift and easy
October 14, 2022
Previous review

Order process was swift and easy

Date of experience: October 14, 2022
California
1 review
0 helpful votes
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Not good I called to return it your message service has been full so I gave up and that's when I threw it in the garbage

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2022

Very easy and great reviews
October 14, 2022
Previous review

Very easy and great reviews

Date of experience: October 13, 2022
Missouri
1 review
0 helpful votes
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Love Shappellx
November 3, 2022
Updated review

Quick and Easy Very comfortable read the sizing chart for your correct size great customer service I will continue to order

Date of experience: November 3, 2022

Love Shopping With Shapellx
May 18, 2022
Previous review

Love Shopping With Shapellx

Date of experience: May 18, 2022

Fast shipping
February 10, 2022
Previous review

Fast shipping

Date of experience: February 9, 2022

Very fast shipping
September 20, 2021
Previous review

Very fast shipping

Date of experience: September 20, 2021

Great shopping experience
August 17, 2021
Previous review

Great shopping experience

Date of experience: August 17, 2021
Wisconsin
1 review
0 helpful votes
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My wife loves the product
November 2, 2022
Updated review

Excellent service and good quality fabric and materials a little uncomfortable at first it is getting better everytime I wear it so many compliments on how fabulous I was looking in this dress that I haven't worn in a long time which made me feel better about myself and they couldn't tell that was wear anything supportive

Date of experience: November 2, 2022

Excellent service
October 9, 2022
Previous review

Excellent service

Date of experience: October 9, 2022

Easy and fast service
May 4, 2022
Previous review

Easy and fast service

Date of experience: May 4, 2022
Michigan
1 review
0 helpful votes
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The best shaper ever!
November 1, 2022

The website is very easy to navigate and the best part are the reviews!

Date of experience: November 1, 2022
New York
3 reviews
0 helpful votes
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Not what I expected
November 1, 2022

It was great shopping experience, but when I received the package it doesn't have the grips at the top of the shapewear to hold it in place so it kept rolling down. I am very discouraged of buying again.

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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Love the way it fits me.
November 1, 2022

The process was easy so far. I will do an update on the order.

Date of experience: October 31, 2022
Ohio
2 reviews
0 helpful votes
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I should have gone down one size
October 31, 2022

I was afraid of ordering my size per the reviews so I went up a size and it's big but that's okay it still works

Date of experience: October 31, 2022
Oklahoma
1 review
0 helpful votes
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Nice shaper
October 30, 2022

Easy checkout and multiple ways to pay.

Got here faster than something else I ordered long before it.

Date of experience: October 30, 2022
Oregon
1 review
0 helpful votes
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LOVE, LOVE, LOVE
October 30, 2022

Best purchase of the Entire yr. I was kind of Leary about buying a girdle on line but for the price I was unable to pass it by. After I received it I was very impressed by the material. But after I put this sucker on, good lord I was a new slender women with everything in place. All I can say is "BUY IT!"

Date of experience: October 29, 2022
Arizona
1 review
0 helpful votes
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Product is fine
November 28, 2022
Updated review

Slow slow slow... took 2 weeks for the order to even ship out... no good reason was given.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 29, 2022

Good and quick
October 8, 2022
Previous review

Good and quick

Date of experience: October 7, 2022
Georgia
1 review
0 helpful votes
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Shapewear
October 29, 2022

I enjoy wearing my purchases every day. Very comfortable.

Date of experience: October 28, 2022
Texas
1 review
0 helpful votes
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Loved it!
October 27, 2022

Easy to navigate website. Products had pictures and detailed descriptions with customer reviews to gauge satisfaction. Overall really good.

Date of experience: October 26, 2022
Canada
2 reviews
0 helpful votes
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Comfortable
October 25, 2022

Fits great, very comfortable. The strap is so long but really helps pull in the waist.

Date of experience: October 25, 2022
Tennessee
1 review
0 helpful votes
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Lifetime customer
October 25, 2022
Updated review

I am obsessed with this shop! Easy ordering. The size guide always hits the mark. Fast shipping and most importantly, QUALITY merchandise!

Date of experience: October 25, 2022

Always seamless
June 23, 2022
Previous review

Always seamless

Date of experience: June 22, 2022
New Jersey
1 review
0 helpful votes
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Extremely satisfied
October 25, 2022

My shopping experience was easy and the site is very accessible.

Date of experience: October 25, 2022
New York
1 review
0 helpful votes
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Somewhat ok
October 24, 2022

I'm excited to get my products and it was great and easy to Navigate through the process.

Date of experience: October 24, 2022
Texas
1 review
0 helpful votes
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Digs into Shoulders
October 24, 2022

This is a great shaper, however, the straps are very thin and if you are larger than a B cup, they will dig into your shoulders. The "bra" part isn't very supportive, and the legs stay in place mostly, but after a long day of wear, they roll up the thigh. It does smooth and shape well, but I don't recommend this shaper. There are better shapers for less money.

Date of experience: October 23, 2022
Kentucky
1 review
0 helpful votes
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Mehh
October 23, 2022

Not very many options, the backless underwear/bodysuit is not for a truly backless dress. It would also be helpful if the straps were removable and it had clear straps you could switch to versus the solid color. Good shape wear you just can't wear it under tight fitting clothes because of the metal piece in the front (the bra area) or with an actual backless dress.

Date of experience: October 23, 2022