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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
No issues easy to order as described nothing wrong with it
Order process was swift and easy. It is not hard to put on and garment feels nice and smooth texture. Just wish the band wont rise up when you sit etc. Maybe it is my hips but overall a MUST BUY!
Not good I called to return it your message service has been full so I gave up and that's when I threw it in the garbage
Quick and Easy Very comfortable read the sizing chart for your correct size great customer service I will continue to order
Excellent service and good quality fabric and materials a little uncomfortable at first it is getting better everytime I wear it so many compliments on how fabulous I was looking in this dress that I haven't worn in a long time which made me feel better about myself and they couldn't tell that was wear anything supportive
The website is very easy to navigate and the best part are the reviews!
It was great shopping experience, but when I received the package it doesn't have the grips at the top of the shapewear to hold it in place so it kept rolling down. I am very discouraged of buying again.
The process was easy so far. I will do an update on the order.
I was afraid of ordering my size per the reviews so I went up a size and it's big but that's okay it still works
Easy checkout and multiple ways to pay.
Got here faster than something else I ordered long before it.
Best purchase of the Entire yr. I was kind of Leary about buying a girdle on line but for the price I was unable to pass it by. After I received it I was very impressed by the material. But after I put this sucker on, good lord I was a new slender women with everything in place. All I can say is "BUY IT!"
Slow slow slow... took 2 weeks for the order to even ship out... no good reason was given.
Fits great, very comfortable. The strap is so long but really helps pull in the waist.
I am obsessed with this shop! Easy ordering. The size guide always hits the mark. Fast shipping and most importantly, QUALITY merchandise!
My shopping experience was easy and the site is very accessible.
I'm excited to get my products and it was great and easy to Navigate through the process.
This is a great shaper, however, the straps are very thin and if you are larger than a B cup, they will dig into your shoulders. The "bra" part isn't very supportive, and the legs stay in place mostly, but after a long day of wear, they roll up the thigh. It does smooth and shape well, but I don't recommend this shaper. There are better shapers for less money.
Not very many options, the backless underwear/bodysuit is not for a truly backless dress. It would also be helpful if the straps were removable and it had clear straps you could switch to versus the solid color. Good shape wear you just can't wear it under tight fitting clothes because of the metal piece in the front (the bra area) or with an actual backless dress.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

