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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,800
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,377 reviews

We monitor reviews for authenticity

Virginia
2 reviews
0 helpful votes
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Not what I expected
February 3, 2023
Updated review

Checkout was ok - but once i got it on i wasnt happy with the results

Date of experience: February 3, 2023

Love it will try other products
November 2, 2022
Previous review

Love it will try other products - only thing i don't like the line when i wear jeans - so i will use this one for dresses only and look for a shapewear to wear that will flatted my lower fupa and lift buttocks for jean wear.

Date of experience: November 2, 2022

Easy to order just wish the assistance was easier to...
November 11, 2022
Previous review

Easy to order just wish the assistance was easier to help with picking the correct one for what your trying to achieve.

Date of experience: October 12, 2022
Georgia
1 review
0 helpful votes
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Excited to try this product hope it gets here pretty quick, can hardly wait!

Date of experience: February 2, 2023
Kansas
1 review
0 helpful votes
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Awesome!
January 31, 2023

Size chart is actually accurate! Fits as advertised! I am happy with my purchase and will look to buy more products from Shapellx.

Date of experience: January 31, 2023
District of Columbia
2 reviews
0 helpful votes
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Great shapewear!
January 30, 2023

Great product very comfortable and does the job as it should.

Date of experience: January 30, 2023
Canada
1 review
0 helpful votes
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I found a great selection of items that I've been searching for online for quite a while. The reviews sound great.

Date of experience: January 28, 2023

Pretty good, but products aren't described in a consistent...
February 22, 2023
Previous review

Pretty good, but products aren't described in a consistent manner, and don't clearly describe the differences between similar products. I was charged for shipping at checkout but was supposed to have free shipping.

Date of experience: January 22, 2023
Florida
1 review
0 helpful votes
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Best dress I've ever purchased!
January 29, 2023

Very easy site to shop. Love the products. I have a shaper and it's amazing! I just purchased the ruched shaper dress and cannot wait. I received the dress and cannot rave enough about it.

Date of experience: January 28, 2023
California
1 review
0 helpful votes
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Fast friendly great customer service
January 29, 2023

Nice fast site love the merchandise
Not the size I wanted

Date of experience: January 28, 2023
Florida
1 review
0 helpful votes
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Easy, fast, good quality.
January 26, 2023
Updated review

Returning customer! Good quality, the brand is continuously developing bringing in comfy everyday items that also provide back support, style, results, variety, dependability, and great customer service.

Date of experience: January 25, 2023

Easy process
April 4, 2022
Previous review

Easy process.

Date of experience: April 3, 2022
Texas
1 review
0 helpful votes
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Do Not like the shaper look on my body
February 23, 2023

I do not like the way I have to communicate with you! So I hope that everything will be ok with the shaper

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2023
Washington
1 review
0 helpful votes
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Time to get in shape
January 21, 2023

It's was nice I got help from the reviews and videos that yes posted up

Date of experience: January 21, 2023
Tennessee
2 reviews
0 helpful votes
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Perfect
January 17, 2023

This was a quick and easy process and I appreciate that

Date of experience: January 17, 2023
Texas
1 review
0 helpful votes
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Really really REALLY tight
January 17, 2023

I ordered a 2XL which is what I normally order for all the products from Shapellx, but this dress……. I wanna keep it since I'm losing weight.

Date of experience: January 17, 2023
Minnesota
1 review
0 helpful votes
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Great products
January 17, 2023
Updated review

I like the products will buy again. A different size as I continue to lose weight. Thank you again!

Date of experience: January 16, 2023

I like the products
January 26, 2023
Previous review

I like the products

Date of experience: December 26, 2022
California
1 review
0 helpful votes
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The shapewear with the straps
January 14, 2023

I really like the shapewear, but the straps hit my boobs right in the middle of the boob, so I either have to use another bra to hide the straps or put my bra on over the straps. I love the hooks and zip design. I'd prefer to not have to unzip in the labia area, a split in the fabric would be less intimidating.

But I will use this and I think it makes my body look great. I'd suggest getting a special bra to go with it that covers back fat and is kind of thick strapped.

Date of experience: January 13, 2023
Missouri
1 review
0 helpful votes
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I've just received the product today 1/13/23 It fits nicely! NOW have to try it and see if it works

Date of experience: January 13, 2023

ONCE I receive the product then more stars
February 8, 2023
Previous review

ONCE I receive the product then more stars

Date of experience: January 8, 2023
Texas
1 review
0 helpful votes
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It Rolls
February 12, 2023
Updated review

Easy to pick easy to order hope shipping is fast my birthday coming the second one I can fit but it's not comfortable and it rolls up my legs

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2023

Easy to pick easy to order hope shipping is fast my...
December 23, 2022
Previous review

Easy to pick easy to order hope shipping is fast my birthday coming

Date of experience: December 23, 2022
Virginia
1 review
0 helpful votes
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Awesome product
January 13, 2023

Awesome experience. Was easy and simple. I enjoy shopping on this site

Date of experience: January 13, 2023
Ohio
1 review
0 helpful votes
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Love my purchase
January 12, 2023

It was easy. Love the shape Wear and will order more

Date of experience: January 11, 2023
Connecticut
1 review
0 helpful votes
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Just buy it!
January 11, 2023

Sizing chart is accurate. Easy to order and ships fast. I am beyond happy with my purchase. This is the best shapewear I have ever used!

Date of experience: January 10, 2023
Minnesota
1 review
0 helpful votes
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Better than I thought
January 10, 2023

Easy to order. My order came on time! I must say packaging could be way better. I didnt really know what I was looking at until i pulled it from the bag.

Date of experience: January 10, 2023