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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I love the shape wear. The mystery gifts were great would definitely by from the again. Recommended it to family
The item does not have an opening to use the bathroom, How do I return? If you can please send me a link for returning the item that would be great. It's order ID *******
Shappelix product is amazing. The fit, comfort and cooling body suit features are phenomenal. The design and functionality was perfect, it is a suit that I would wear everyday.
I received 2 items the 1st one a sports bra it was great the second was a body suit that was unexpected with the sports bra.
I have had a hard time finding the right type of shapewear, however I was pleasantly surprised this shapewear stood up to the hype. Love it will definitely be ordering more from this company.
I love the purchase and couldn't wait to put it on... only wore it during the morning. I noticed a stain, so I washed it and hung up to dry, only to notice the stain was more noticeable. :(
This holds all things in its place! Seems to be comfortable as i have not put them to use yet only tried it on. But it is holding all the right places and lifting all the right things!
It was rocky at first but then got clear. I appreciate the correction made as was stated in the email.
Snatched and squeezed in all the right places but still comfortable to wear all day. I'm looking forward to trying more options
Delivery was great, shapewear piece is great, the bra is my only issue. It's a bit large for me but I'll manage.
Shipping took forever to come. Had to reach out to twice. Loved my bodysuit but the bra is uncomfortable
I received my order in about a week. I placed a return order, the customer service was great and I got my return order back in an about a week too. Very satisfying customer service. Thank you
The Shaper was better than i expected! Although the bands were a little tight around my thighs it worked out great! Customer Service was also great!
The first suit I ordered didn't fit so I contacted the company to get a new one sent to me. The exchange/shipping process was fast and easy.
Gave me the perfect figure! I was so happy with how it was able to shape both my waist and give me a lift from the back!
It is awesome, arrived on time and very perfect fit. I love the fact that, when i try to exchange it, they let me keep and ship and new one to me. I will always recommend it, the best product so far.
The quality of the bathing suit are excellent! I purchased two and couldn't be happier. They really hold you in!
This shape rare really does the trick! It makes my clothes look amazing and fall really well on my body. It also gives my body really good hourglass shape. Because I kept seeing this on TikTok and Instagram I thought maybe it was a scam, but it is really great quality and such a good investment.
Didn't like it don't what I thought it would be like………………………………………………………………………………………………………………. Omg omg omg
I wanted to express my sincere gratitude for the excellent customer service I received. My initial order of the AirSlim® Hourglass Full Body Shaper in Brown (XL) was too large. Your team promptly assisted me by sending a smaller size in the Black color as requested. I appreciate your generosity in allowing me to keep the original shaper, which my mother now enjoys. Thank you for ensuring we will both be "snatched" for Mother's Day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members