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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,794
value
44
quality
3,444
This company responds to reviews on average within 1 day

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37,051 reviews

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Georgia
1 review
0 helpful votes
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Rapid response to my needs
May 25, 2025

At first it seem difficult to get someone to respond to my emails. When I did get a response, she was efficient in addressing my needs.

Date of experience: May 15, 2025
Kentucky
1 review
0 helpful votes
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This shapewear had me snatch I felt so good in the shapewear and made my body look great! The dress looked even better when I had the shapewear on.

Date of experience: May 9, 2025
Florida
1 review
0 helpful votes
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Didn't work for me
May 25, 2025

I purchased this shape wear expecting it to flattened my mama pooch. I am 5'6 and 160 lbs. and this shape wear did not make a huge difference in the appearance of mama pooch. I still looked a few months pregnant with it on under my dress. Such a shame because the reviews from other experiences were amazing!

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 15, 2025
Georgia
1 review
0 helpful votes
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Great product
May 25, 2025

I really like it, it is comfortable and looks amazing. I will definitely buy it again and try some other products

Date of experience: May 15, 2025
Georgia
1 review
0 helpful votes
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Looked bulky under my dress
May 25, 2025

I've heard good reviews which is what made me purchase this item. My personal experience was awful the item looked extremely bulky under my dress.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2025
Virginia
1 review
0 helpful votes
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It's a little big but I'll deal
May 25, 2025

Ordering experience was good but I used the sizing tool to figure out my size. It's a little big so doesn't do what the videos say but I'll deal with it.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 30, 2025
New York
1 review
0 helpful votes
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Fits perfectly
May 25, 2025
Updated review

The size chart for the Bodysuits are more accurate and fit. They are easier to put on and provides a more shapely upper back shape.

Date of experience: May 15, 2025

It went so fast that I didnt realize where it was being...
May 14, 2025
Previous review

It went so fast that I didnt realize where it was being shipped

Date of experience: May 3, 2025
New York
1 review
0 helpful votes
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I like it but a bit small
May 25, 2025

I guess I'll get a size up next time. I like them a lot. I will recommend them to my family and friends

Date of experience: May 15, 2025
Texas
1 review
0 helpful votes
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Order confirmation
May 25, 2025

I received the order but wrong size had to purchase another one now I have no idea how to return it because there is no return instructions

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 14, 2025
California
1 review
0 helpful votes
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Bulky Material
May 25, 2025

It was easy to put on but the material was bulky and noticeable under the clothing. Unfortunately it did not create a slimmer look.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 14, 2025
California
1 review
0 helpful votes
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The bra fit perfect, gave the girls the curve and sturdyness not to mention hid the back rolls lol, luv it

Date of experience: May 14, 2025
New Jersey
1 review
0 helpful votes
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Perfect fit
May 24, 2025

It fits so perfectly! Fits like skin. And I loved it so much. I wear it under every thing. Will surely buy more from this company.

Date of experience: May 14, 2025
Washington
1 review
0 helpful votes
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Great products
May 24, 2025

The products I bought fit perfectly and work as advertised. The shipping was average speed. I absolutely love the way these shape wears fit and how great they make me look. I definitely recommend these products from this company.

Date of experience: May 14, 2025
Maryland
1 review
0 helpful votes
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Don't Believe The Hype
May 24, 2025
Updated review

The shape wear is ok and it does pull in my waist but my midsection needs work. It's also hard as hell to put on. I finally got it on after 14 minutes. It's ok

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 14, 2025

Qick and easy
May 3, 2025
Previous review

Qick and easy. I have had a few pieces in my cart for weeks. I finally decided to order.

Date of experience: April 23, 2025
Arizona
1 review
0 helpful votes
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Received Item
May 24, 2025

I placed 4 stars only due to my first order not being received. The delivery company that was used was UniUni. Unfortunately, the driver sat my package at my door, took a picture, then picked it up and drove off with my package. I tried to call the company regarding not receiving my order but the line stated there was not any representatives available. I am thankful that I received a survey email from this company regarding my experience so that I could report that I had not received my shape wear. I received another shipment through Fedex shortly afterwards. Overall, I love the shape wear but I would advise them not to use UniUni for deliveries.

Date of experience: May 14, 2025
Michigan
1 review
0 helpful votes
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Perfect body
May 24, 2025

It fit perfect and looked good not how I wanted it to but it's fine. I'd definitely recommend this to a friend

Date of experience: May 14, 2025
New York
1 review
0 helpful votes
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Loved my purchase
May 24, 2025

My order came on time. My shape wear was very comfortable and breathable definitely will order again.

Date of experience: May 14, 2025
Pennsylvania
1 review
0 helpful votes
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So Comfortable
May 24, 2025

I am very pleased with my order and plan to order another one. The comfort ease and no mess accessibility is what works so well for me. If I could add/change I would incorporate more compression in the lower abdominal area to help really pull it in that trouble area.

Date of experience: May 14, 2025
Florida
1 review
0 helpful votes
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More snatch
May 24, 2025

My waist is smaller than my Butt. This shape wear should have 3 hooks for the better fit in my stomach

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 14, 2025
Alabama
1 review
0 helpful votes
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It FITS! I need more colors!
May 24, 2025

Well I gotbit in a large even though I wear xl, hut I'm on a fitness journey so losing weight has been second natural. Anyway, let me tell you! She FITS like Glove!

Date of experience: May 5, 2025