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SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Ultra quick delivery and a personal thank you for leaving a review. Cant fault the service so far.
They even sent me a small piece that i damaged during installation.
The courier used was excellent, to the point of giving me a 1hr delivery window and a text when i was the next address on the delivery.
Thanks to every one.
Used these guys a few times now and have also recommended to friends. The products are as good as the higher priced brands out there. It's worth giving them a go in my experience.
Recently Purchased a SC24H Compressor with a Sat 401 Brad nail gun.
What a little gem, glad I came across SGS Engineering.
This being my first ever purchase of a Compressor, I was a little apprehensive buying one, Always looking at the way many compressors are constructed through my research and often noting how badly some of them look i, e Bad welding of the stands and other external fittings to the air receiver which sort of give you an insight as to the standard of workmanship or lack of it, but this is an excellent bit of kit.
And as for the nail gun, that was great too, tried it on some softwood first, then on two pieces of one inch thick hardwood with a 40mm nail, and it went through it like a knife through butter. Well impressed.
Great company to deal with. Pretty unbeatable prices and offers and usually next day delivery too. What more can you really ask for!
I needed an AC unit, everyone had one for sale but lead times were into Autumn. SGS delivered in one working day.
Excellent.
Ordered on Sunday and received Tuesday morning, really fast efficient service. I hav'nt put the Jack to the test yet but it looks very robust and well made, very happy so far
Bought a 5 drawer roller tool cabinet on Friday was filling it with my tools on Monday afternoon. Good quality build, it was on offer so the price was great. First time I have used SGS and have no problems with them.
1st class service. They have never let me down on Milwaukee tools. Very fast delivery. Good customer service.
An extremely competive price for a trolley jack to be used for restoring a classic car. The jack is excellent and the delivery service was super fast and free! Im very pleased.
Great Milwaulkee product, SGS worked well - good communication, hopefully more stuff from them later.
Excellent customer service. Polite friendly and could not be more helpful
I would definitely recommend them
Great site with great prices. Delivery was spot on time and very fast. Thank you for a great product
We are very happy with the Petrol Grass Strimmer / Brush Cutter / Trimmer. The strimmer went together well - despite our best efforts to mess it up! The clip on the harness doesn't work well at all so we have dispensed with it and bought an ordinary clip from our local hardware store. Also, we find that the strap on one side of the harness slips out of the fastening clip so I will stitch it on the sewing machine to avoid this happening as it's a bit of a nuisance. We haven't used the brush cutter attachment yet but we are very impressed with the strimmer. Delivery was really quick, much quicker than we expected and we are very happy with the service. We would certainly use this company again.
I needed a couple of gas struts. The SGS website is easy to use and very clear. Having ordered one afternoon the items were delivered the next morning and where exactly what I required. Brilliant.
Bought a strimmer from them and what a beast it is. Arrived well packaged and on time. Easy to put together and will tackle anything you throw at it. Harness not great and vibrates a bit but it doesn't bother me as this is by far a excellent strimmer. Would definitely recommend this and at that price you cant go wrong. Superb bit of kit sgs. Well done
Great Service. Ordered the item online and it was delivered to me within 24 hours. Excellent. I would have no problem with recommending this company to anyone.
The 3 ton axle stands are an excellent product at a very competitive price. I'm using the stands on a 1983 series 3 landrover where the wide saddle is beneficial in supporting the vehicle on the chassis members.
I needed some very small struts for my fold down car dog guard. SGS had them in stock and were delivered the next day at a very reasonable price. Excellent service, very good communication and they use a good courtier service. Would definitely use again.
I have bought a 3 ton trolley jack and 2.5hp 50 ltr compressor from SGS on separate occassions both have exceeded my expectations in terms of quality especially at the price... both were ordered and delivered with 24 hours so I can only give 5 stars!
Up and running with my new strimmer. Delivery as promised goods as described. Fantastic value will be of great benefit.
Great stuff! Well done
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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