Serenata

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GB
1 review
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Very efficient
January 11, 2018

I ordered the flowers on the Sunday for the Monday - the flowers arrived on time and were lovely. No issue with the service or the quality of the flowers at all and in fact I thought they were also very good value for money compared to other providers. The information that I received via text was also spot on.
The flowers were for a funeral - the only issue was that the flowers were marked for the funeral director rather than for the family of the deceased. This meant they were actually overlooked by the firm and I had to ask when they did not appear at the crematorium. It was all sorted out amicably- and in the main it was not fault of the florist as they were delivered on time - but perhaps the labelling could be reviewed - but many thanks for flowers and the service received

Date of experience: January 10, 2018
GB
1 review
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Very pleased with the service
January 12, 2018

After trying two other online sites I ordered flowers on Sunday afternoon for delivery on Monday. The others couldn't deliver until Tuesday! On Monday just after 11.00am, I received a text from my friend saying "Thank you for my beautiful flowers." First time I have used Serenata Flowers and I am very pleased with the service.

Date of experience: January 10, 2018
Australia
1 review
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Great service and fabulous flowers
January 11, 2018

This is the first time I have used SerenataFlowers for a delivery from Australia to a very close friend in Scotland whose elderly mum had recently passed away. SerenataFlowers kept me up-to-date on the order and confirmation of delivery of the flowers, which occurred on the day I had requested. My friend was so overwhelmed with the beautiful bouquet that she FaceTimed me to tell me and show me. I would definitely recommend SerenataFlowers and will be using them again to send flowers overseas.

Date of experience: January 10, 2018
GB
1 review
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Lovely
January 11, 2018

Flowers arrived late - Monday instead of Saturday, On the plus side. My sister was delighted with them, Just like the picture on the advertisement.

Date of experience: January 10, 2018
GB
1 review
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Pleased.
January 11, 2018

Bought as a gift so haven't seen them in person. However the recipient absolutely loved them and delivered on the requested day. Would order from again.

Date of experience: January 10, 2018
GB
1 review
0 helpful votes
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Overall very happy
January 11, 2018

Ordered online, delivered as advertised, recipient very happy, good value for money. Slightly disappointed with the balloon, as it looks a lot bigger in the pictures... turned out to be very Small and on a stick. That aside, I was very happy with the service and will consider using again in the future.

Date of experience: January 10, 2018
Indonesia
1 review
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Weel done
January 11, 2018

My friend liked the flowers and its presentation. I very much liked the updates tbrough the delivery process... Would absolutely use again the service..

Date of experience: January 9, 2018
GB
1 review
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First Class Service
January 10, 2018

1st time we have used this florist, everything was superb, ordering was simple, delivery was made on the actual birthday which was a SUNDAY. And the information on delivery
And confirmation when the flowers had been delivered excellent. Will certainly use us again. JGG Cambridge

Date of experience: January 9, 2018
GB
1 review
0 helpful votes
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I ordered last minute flowers for my Aunt in Canada, I had shopped around and found Serenatal to be the least expensive without seeming to skimp on quality or quantity. They arrived on time and she was very pleased with them. What more could I ask for.

Date of experience: January 9, 2018
GB
1 review
0 helpful votes
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Excellent service
January 9, 2018

Excellent would definitely use again. Ordered 9pm and was delivered early next morning very pleased with service.

Date of experience: January 8, 2018
GB
1 review
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Fab Ex Rec
January 9, 2018

Fabulous flowers, excellent service delivered in record time and really made the day for the recipient. Well done!

Date of experience: January 8, 2018
GB
1 review
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Perfect flowers
January 9, 2018

Was very pleased with the flowers and the delivery service my daughter was thrilled when they arrived

Date of experience: January 8, 2018
Australia
1 review
1 helpful vote
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Great flowers and delivery
January 9, 2018

The flowers were delivered on time and looked absolutely gorgeous.
We ordered them from Australia for a delivery in the UK, Wales for my mother in laws birthday.
She was so happy and so are we
Thank you

Date of experience: January 8, 2018
Texas
1 review
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Beautiful
January 9, 2018

I sent the flowers to my mother to cheer her up, the presentation was lovely, and I liked the updates so I knew when the delivery had been made.

Date of experience: January 8, 2018
GB
1 review
0 helpful votes
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No problems
January 9, 2018

My wife was delighted with her flowers, (Peace). They arrived well packed and within the promised delivery time.
Dennis R

Date of experience: January 8, 2018
GB
1 review
0 helpful votes
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Everything the website promised. I appreciated the delivery updates especially being notified at the actual point of delivery. I did not see for myself the flowers but my daughter-in-law said that they were lovely. Thank you, I will use again.

Date of experience: January 8, 2018
GB
1 review
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Excellent service
January 9, 2018

Ordered online on Friday evening - website was easy to navigate. Flowers were delivered before lunch on Saturday. Reveived email updates throughout

Date of experience: January 8, 2018
GB
1 review
0 helpful votes
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Good value - lovely flowers
January 9, 2018

Ordered 4 bunches for my team late Friday evening - all had been delivered by lunchtime the following day - Saturday. Feedback on them was very good, excellent value for money and easy to use web site, will use again

Date of experience: January 8, 2018
GB
1 review
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TOTALLY HAPPY WITH SERVICE
January 9, 2018

Ordered the Orange Rose Duo. Really Lovely and as described on the website
Thank you would definitely use again

Date of experience: January 8, 2018
Israel
1 review
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Amazing flowers, reliable delivery
January 8, 2018

Ordered the blue / purple orchid spray of flowers for my mum, she could t believe how different and visually stunning they were. Very well packaged and each stem had its own vial of water. Thanks!

Date of experience: January 7, 2018