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Very nice flowers delivered in excellent condition just when they were supposed to be. Would definitely buy from them again!
Slightly expensive, but worth it.
I will buy again!
Very well done, thank you!
Buy with confidence
Flowers for my friends 60th Birthday, delivered on time to a neighbour as she was in France. Text to thank me for the beautiful yellow roses?!. My order was a large Peace bouquet which was a completely white arrangement. Contacted the company on the day of delivery and no response almost 3 days later. Will definatley not use this company again
Great service however why should you pay for the sender to have their name on the delivery, add a pound
Great service and the recipient was delighted with the flowers! Would definitely use Serenata again!
Ordered quite late on a Thursday evening in Norway and the flowers were delivered before noon in Scotland next day. Excellent customer service
So easy. I ordered online from Aus for delivery in England. Delivered the following day with emails of progress and delivery. A beautiful bouquet of flowers. Highly recommended.
Bought flowers for my friend's 40th birthday. She was delighted with them. Would definitely recommend.
Prompt emails - funny too!
Flowers despatched and delivered promptly. Recepient said flowers were beautiful. Would recommend.
Couldn't have been more pleased. Received an email to say they were on their way and delivered on time. Recipient over the moon with them. Will definitely use again
Ordered flowers to be delivered to my husbands auntie flowers were delivered on day we wanted them, although we haven't seen the actual bouquet she said it was beautiful and very big filled 2 vases. It's the first time we have used Serenata Flowers and we will definitely use them again
Everything I was looking for. Great range, cheaper than other sites, fast delivery. My friend was thrilled.
The flowers were for a friend who sent me a photo & they were just what I had wanted- beautiful. I was kept informed of my order and its delivery which all arrived promptly.
Absolutely fantastic service, flowers were gorgeous and delivered on time thank you/could not ask for a better service as we ordered from Australia so were in the dark as to expertise of florist but they came through.
I have only just had feedback on these from my Sister who received them on her 70th birthday as a surprise from family in Manchester. She lives just outside London.
She didn't want to tell me how poor a display they were as she didn't want to disappoint me knowing I'd paid for them in good faith.
But I explained you needed feedback.
So I feel you must let you know in order not to disappoint other recipients of your goods.
Kind Regards
Tracey Porter
I have sent flowers to friends after I received some myself and being delighted with the quality and freshness. It is easy to navigate the site choosing from a beautiful selection. Being kept informed about delivery after placing your order is a bonus!
Friend was happy with flowers but there were 9 eryngium shown in the sample photo and none were included in the bouquet. Somewhat disappointed.
Beautiful flowers, which were true to their photo. Delivered as planned and really cheered up a friend. Good value and great service.
Thank you so much for delivering my flower order. It was on time and in perfect condition. I dont know whow you do it! Your site is so easy to use, and you have such a great selection of product. I would strongly recommend it to anyone.
Great customer service, is sooooooo refreshing
Chris J.
Great service, quick and efficient! Useful tracking system. My friend delighted with flowers. Thanks very much.