Serenata

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Wonderfull.
September 20, 2017

Did not guess what was in the box delivered by surprise. It was so big. The flowers were amazing well packed and tied in a pot of with oasis.

Date of experience: September 20, 2017
GB
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I ordered some flowers for my uncle's funeral. When they arrived at the funeral directors the oasis had broken apart. Non of the roses were in the oasis, they were in the bottom of the box in disarray. The funeral directors had to try and put it back together again. I suspect the couriers are the problem not the florist. I would not use them again.

Date of experience: September 19, 2017
Spain
1 review
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Slightly disappointed
September 19, 2017

I ordered these flowers to arrive the day my mother went home from hospital. I searched specifically for someone who would deliver on A Sunday and I was delighted to find this site. The ordering process was easy and the site was very user friendly. I paid for the largest of the three sizes and although the flowers were pretty they were only a few stems and a lot of greenery. Certainly no bigger than a normal standard arrangement. I wanted to make an impact and delight my mother as I live in Spain and couldn't be there in person. Disappointed definitely. Would I use them again?. At the moment I am not sure.

Date of experience: September 19, 2017
GB
1 review
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Trouble free delivery of beautiful flowers
September 20, 2017

Ordering was easy and my daughter's flowers arrived on the right day (even though this was some time afer placing the order, as I subsequently went abroad). She described the flowers as "gorgeous". I was so grateful.

Date of experience: September 19, 2017
GB
1 review
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Great flowers, reliably delivered!
September 20, 2017

I sent flowers for my Mum's birthday and to say thank you to friends. Both said the flowers were gorgeous! They were delivered at exactly the time/date required.
Highly recommended.

Date of experience: September 19, 2017
GB
1 review
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Beautiful
September 20, 2017

My mum loved them, everybody commented on how beautiful they were. So pleased and a great price...

Date of experience: September 19, 2017
GB
1 review
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Good Service
September 20, 2017

They were reasonably priced, delivered when requested and the bouquet was as advertised. Recipient delighted. Would use again.

Date of experience: September 19, 2017
Singapore
1 review
1 helpful vote
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Definitely great for value!
September 20, 2017

I purchased these flowers for my girlfriend overseas and when the flowers arrived, both of us were amazed at how big they were. I had made some enquiries and I was thoroughly and promptly assisted by their customer service help online as well.

Date of experience: September 19, 2017
GB
1 review
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Rubbish flowers
September 18, 2017

Ordering was easy online, but what was delivered was shabby! By the time the recipient had picked out the rotten flowers, there wasnt much left to put in the vase.

Date of experience: September 18, 2017
GB
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Fantastic flowers
September 19, 2017

I sent two lots, one to my friend and one to my Mum, they were delivered on time on the day. I've received two lots which have been excellent. Serenata gets my vote every time I need flowers.

Date of experience: September 18, 2017
GB
1 review
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Very good service
September 19, 2017

I was looking for flowers for my mums birthday, also to cheer her up as well due to a huge loss in our family just last month I decided to use Serenata Flowers & it was so easy to do so. The flowers I picked were beautiful & reasonably priced. My mum phoned me to thank me & to tell me her flowers were just gorgeous! Thanks Serenata Flowers I would highly recommend you.

Date of experience: September 18, 2017
GB
1 review
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Great service
September 19, 2017

Kept up to date by emails, with every move from placing the order till delivery. My sister was over the moon with this well packaged, lovely bunch of beautiful flowers Thank you SerenataFlowers.

Date of experience: September 18, 2017
GB
1 review
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Very good service
September 18, 2017

The flowers are reasonably priced and delivery was excellent. I was kept informed all the way through the process. The recepients said the flowers are beautiful.

Date of experience: September 18, 2017
GB
1 review
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Nice flowers but not as advertised.
September 17, 2017

I ordered a large bouquet of flowers for my girlfriend for our anniversary and although they were delivered as expected - they were a completely different color to advertised. The bouquet was called 'Aztec Sun' and the picture was of pretty much all yellow flowers, which is why I chose it for a personal reason between us, but the delivered flowers were pink.
I'm sure there is some disclaimer that I've missed but to be honest I'm not impressed with this. I spent a lot of money and the colour of the flowers was important. She said she loves them regardless but I feel let down by the service.

Date of experience: September 17, 2017
GB
1 review
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Great service, bouquet slightly disappointing
September 18, 2017

I ordered just before 10pm and the flowers arrived by 10am the next day. Got email updates - so service was fantastic. The flowers themselves were a little disappointing, not quite worth the money and not as good as the picture.

Date of experience: September 17, 2017
Thailand
1 review
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Stunning
September 18, 2017

I live in Thailand my sister lives in the UK.
I stumbled across this site looking for online flowers to send to my sister for her birthday and the service is outstanding they arrived on time and we're exactly like the picture on the website.
I will be using this site again and again thank you serenataflowers for making our birthdays special. We are 2 years and 12 hours apart exactly.

Date of experience: September 17, 2017
GB
1 review
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Poor value
September 17, 2017

Not worth the money at all I wish I had gone to the local garage which would have been better value and had more life in them. I was embarrassed that I had sent these as a gift and went and bought more flowers to make up for this poor bouquet.

Date of experience: September 17, 2017
GB
1 review
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Really good set-up
September 18, 2017

I received a bouquet a week ago and they still look as fresh as the day they arrived. On the strength of that I placed my order for a friend's birthday, and I was kept informed every step of the way as to arrival time etc. I also liked the way the whole system was written and operated! I'll certainly use the service again. Thank you!

Date of experience: September 17, 2017
GB
1 review
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Wedding anniversary flowers
September 18, 2017

Ordered for my son and daughter in law's wedding anniversary
The flowers arrived on time, my daughter in law sent me a picture of the flowers they were lovely and she was so pleased with them
I will order again as I have in the past, great company, would recommend.
Thank you for your service.

Date of experience: September 17, 2017
GB
1 review
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Disappointed
September 16, 2017

Sadly my basket and chocs were delivered to the wrong address. Really frustrating there is no phone number for customer svces. In fairness to serenata my complaint was dealt with quickly and efficiently and a full refund made. They need to change their delivery company.

Date of experience: September 16, 2017