Serenata

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Ireland
1 review
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Easy to use site great service
October 21, 2017

Great easy to use site, beautiful flowers and great delivery service, I would have give 5* except no card arrived with the flowers so my nan didnt know who they were from

Date of experience: October 21, 2017
GB
1 review
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Service
October 21, 2017

Excellent service, price and quality thanks to all! Great website no problems to order well done great price and quality delivered on time Just what was wanted

Date of experience: October 21, 2017
GB
1 review
1 helpful vote
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Funeral flowers
October 21, 2017

I ordered a basket of flowers for my Auntie's funeral. They arrived on time at the funeral directors. The flowers were of good quality and the card was hand written, which was a nice touch. Would use again.

Date of experience: October 21, 2017
GB
1 review
1 helpful vote
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Beautiful flowers
October 21, 2017

I ordered my sisters birthday flowers the day before, the driver couldn't find my sisters house so he rang me up to ask where it was. Very happy with the service and my sister said the flowers were beautiful.

Date of experience: October 20, 2017
Germany
1 review
0 helpful votes
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Delivered as promised
October 21, 2017

Happy with the service will order again when Occasion arises. Flowers arrived in time.
Great possibility to give a suprise even from far sway

Date of experience: October 20, 2017
GB
1 review
0 helpful votes
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Awesome flowers but failed on delivery
October 21, 2017

Awesome flowers, used before but unfortunately they were not delivered on my mums birthday but the day after. Customer service was good and have agreed a full refund which I should get in the next 5 days

Date of experience: October 20, 2017
GB
1 review
1 helpful vote
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Excellent service would highly recommend
October 20, 2017

A brilliant service, the flowers were beautiful and were delivered quickly, I ordered them at 9.30pm and they were there the following morning. I would defiantly use them again and recommend them to anyone

Date of experience: October 20, 2017
GB
1 review
1 helpful vote
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First class
October 20, 2017

Having used serenata numerous times, I have never had any issues.
First class on their flowers
First class on delivery times
Communication excellent

Date of experience: October 19, 2017
GB
1 review
0 helpful votes
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Shocking
October 19, 2017

This service was appalling, no note was left with the flowers ordered, the flowers were half dead when received and left in a puddle of water in a box. I will NEVER use this service again.

Date of experience: October 19, 2017
GB
1 review
1 helpful vote
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Would suggest that recipients of flowers are left with a simple feedback, serenata addressed, stamped post card.
Thx

Date of experience: October 19, 2017
GB
1 review
0 helpful votes
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Lovely flowers, Terible delivery service
October 19, 2017

I have booked flowers for my friend on Sunday to request delivery for Tuesday because they where celebrating wedding anniversary. Enough time to make arrangements to make sure that you will deliver custome service as promised. I was shocked when I called to say "happy anniversary, did you like the flower i have send"my friends answer was what flowers. She got her flowers next day left at neighbours.

Date of experience: October 19, 2017
GB
1 review
1 helpful vote
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Gorgeous flowers, delivered on time
October 19, 2017

Very happy with this service. Arrived just when ordered, beautiful flowers. Would definitely use Serenata Flowers again. Very pleased with the services, and especially liked being kept up to date with the despatch and delivery aspect.

Date of experience: October 19, 2017
GB
1 review
0 helpful votes
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Jason
October 19, 2017

Terrible disgusting. Didn't receive flowers at all and would not give me refund. Please please please don't even think about using this company

Date of experience: October 19, 2017
GB
1 review
0 helpful votes
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Thank you for being so easy to use and it was amazing how much cheaper it was than interflora. Almost 40%. Keep it up and you will be getting more of my business

Date of experience: October 19, 2017
GB
1 review
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No one knocked on the door
October 21, 2017

The flowers were beautiful but no one knocked on the door. They were for my wife for our anniversary and the person who delivered them just left them in the shed and ruined the surprise. It was pretty disappointing as she was in at the time. Also the message in the card was all wrong and had numbers instead of letter. It was an anticlimax to it al really

Date of experience: October 19, 2017
GB
1 review
0 helpful votes
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Courier
October 19, 2017

The flowers were fine as usual but the courier had left them outside and they were in the rain all night.

Date of experience: October 19, 2017
GB
1 review
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Loved the bouquet but delivery was left on porch on a windy day. Box was blown over into front garden. Disappointed.

Date of experience: October 19, 2017
GB
1 review
0 helpful votes
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Very disappointed flowers arrived (that were lovely) and contained selected anniversary card but no message inside. What a shame - all else perfect.

Date of experience: October 18, 2017
Australia
1 review
1 helpful vote
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Great Service, beautiful flowers
October 19, 2017

Thank you, the flowers were delivered on time and were lovely. Fun way to say the order had ben delivered and a creative way to say the flowers were on their way to my sister.

Date of experience: October 18, 2017
GB
1 review
1 helpful vote
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Great service
October 19, 2017

Beautiful flowers, I also wrote down wrong address and they even managed to change it. Will use them again x

Date of experience: October 18, 2017