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Great flowers and easy to use website.
The tracking of the delivery isn't very good as I didn't know when they would be delivered.
I'm in the US and needed to find a vendor to send flowers to my boss who is in the UK. I found Serenata Flowers on the internet and was very pleased that they delivered exactly what I ordered, exactly when I asked for it to be delivered.
Great job!
Ordered flowers on a Sunday afternoon and beautiful bouquet arrived for my friend on the Monday morning! The flowers were of beautiful quality and I was updated every step of delivery. It was so good to receive notification of when they arrived too (without having to pay any extra).
After a few complications myself and you managed to sort it all out and the flowers delivered at the time shown, she loved them. Thank you so very much. Will use you again in the near future.
Ordered a bouquet which was delivered the following day. The recipient was delighted and sent me a photo of them... she was right they were beautiful. Would recommend and will use again
Many thanks
I don't consider any one else when ordering flowers. Excellent price, product and delivery every time
From start to finish a very easy process of ordering flowers. Arrived when they were supposed to. I didn't see the flowers but the recipient was pleased with them.
I bought lilies for my mum - they're her favourite and I am happy to say they look lovely! - I would get them for myself I wasn't a student and they wouldn't go wasted on male housemates. Communication was very good, and I was notified throughout the delivery process which is always helpful. Would use again, very good quality product!
The flowers delivered bore no resemblance to those shown on the website and were 'thrown together' in a very amateurish way. Customer service referred to T&C's which allow them to send whatever they like regardless of what you order. I will not be using them again
Ordered flowers for my friend who has sadly just been admitted to a hospice, her birthday was on Sunday & I ordered the flowers to be delivered that day... I was in touch with her Husband via text all day & I thought it strange that hed not mentioned any flowers being delivered... even though Id had an email to say they had been successfully delivered at 10:34am... so I asked him outright if theyd arrived & to my disappointment he said nothing had come. So I emailed to find out where they were & I got a reply saying they had been left under an outside table on a chair in a box...! To which I replied why? The nurses at the hospice are busy tending to people who are often in the latter stages of their lives so they havent time to be going on a hunt around the grounds looking for flowers! The courier sent a picture but to be honest you couldnt tell where in the grounds they were as there are a few garden tables dotted around. To cut a long story short, I got an email today to say the courier said the intercom system at the door wasnt working... well, guess what? I checked with the nurses & they havent had a problem with it, ever... eventually, at about 6:30pm the flowers were located and taken into my friend, which had completely taken away the joy of having flowers delivered & also, as she is drifting in and out of consciousness she only saw the flowers once on her birthday... I called to see my friend the day after (Monday) & when I saw the flowers, Id have been better off spending £20 on a big bunch from the supermarket & taking them myself on the morning of her birthday... the bunch was tiny, definitely now where near £20 worth of flowers... a fiver, tops... so, to sum up my review... use Interflora... much more reliable, theyll prob know what a hospice is, because my guess is the driver didnt have a clue what he was delivering to otherwise he wouldnt have been so heartless... on the special instruction drop down box I did scroll down to the be patient box as I thought the nurses may not answer the door immediately... never, ever will I use this company again. Or recommend them to anyone
Given what I paid I have to say I was disappointed in the funeral flowers and more than one other person said I would have done better to buy £10 worth of Tesco flowers. It was small, with little selection, untidily wrapped and certainly didn't compare well with other tributes.
My sister & her husband were delighted with the roses we sent them for their golden wedding anniversary and they arrived on time I would use you again
Ordered flowers from Australia for delivery in London. Flowers arrived on time and the email updates to advise of the despatch was very much appreciated. The bouquet was delivered as described and I will definitely use SerenataFlowers again.
I ORDERED SOME FLOWERS FOR MY SISTER WHO HAD A MAJOR OPERATION. I LOOKED AT OTHER WEBSITES BUT THEY DID NOT HAVE THE FLOWERS I WANTED SO ORDERED FROM SERENATA FLOWERS. I PAID EXTRA FOR A VASE TO PUT THEM IN AS MY SISTER DID NOT OWN A VASE BUT IT ARRIVED IT WAS IN BITS. I CONTACTED THEM TO RE-SEND ANOTHER ONE AND THEY SAID NO THEY COULD NOT SEND ONE I WAS SHOCKED BY THIS AND IT IS NOT THE BEST CUSTOMER SERVICE TO OFFER CUSTOMERS. SO THE OUTCOME MY SISTER NOW HAS HER FLOWERS IN A JUG NOT GOOD. I WILL NEVER RECOMMEND THIS COMPANY AND WILL NOT EVER ORDER FLOWERS FROM THEM. NOT GOOD SERENATA FLOWERS AT ALL
Easy to order and came the next day on time. I. was very pleased with the quality as well and it was also very convenient.
As always perfect service and wonderfull flowers.
Excellent quality, delivery as promissed, my girlfriend was amazed:-) thank you so much guys! Superb!
I had some of these flowers sent to me and they were absolutely gorgeous - they lasted such a long time and smelt amazing. I have ordered a few flowers from here now and sent them to friends and relatives, and they've all been received very well! They are expensive but worth the money, and you can choose to upgrade, or add things on like balloond etc to make them extra special! Would highly recommend!
Great service ordered from oz for uk delivery, kept me inform from leaving the shop and estimated delivery time and even confirmed delivery and my mum was very happy with the flowers. Thanks will defiantly be using again.
Absolutely delighted with this service. Even delivered flowers on a Sunday! Will definitely be buying from you again in the future. Thank you. Jennifer Druhan. Ireland.
First time using this service - Ordered flowers ( Strawberry Sundae) as a get well gift for my sister-in-law.
The ordering system was easy to use, and I could choose the delivery date - I was kept up to date with detailed e-mails when order was dispatched and delivered. My sister-in-law said they were beautiful and just the tonic she needed - would recommend this company to anyone
