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Selloldphone.co.uk has a rating of 1.2 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Selloldphone.co.uk most frequently mention trading standards and nokia n95. Selloldphone.co.uk ranks 69th among Recycling sites.
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Really wish I had read these reviews earlier - I too have sent them a perfect phone which they promised I would recieve £105 for and I have recieved nothing! Emails saying they have sent payment and that they have recieved my complaints! But nothing! I have also tried calling the number *******375 and there is nothing no answer! I am reporting them to trading standards and watchdog! I am also going to look into small claims! This website should be shut down! Its a disgrace people can do this!
I sold my phone to these cowboys but they never sent me the money! They told me I would get £65 but after weeks of emailing and calling them I got nothing. BUT FINALLY I used a company called complaintsforyou.co.uk and they got me my money. I could not believe it when it come through. I don't know what they did but it worked. Their number is *******041.
I sent an XPeria 10 back to this place 4 weeks ago and have still received no money. I was offered £92, and as I am struggling financially I decided to downgrade my phone and try and get some money back on this one - what a mistake. I have tried calling this company - no answer, emailed a few times and had automated responses and only one genuine contact from a human (if you can call them that) stating that they were busy and things were delayed. My order status had never been updated and having read reviews on here I now realise i will never receive any money. I'm so angry that people can be so dishonest and scheming - get a proper f&^£^*" job! I'm going to contact Watchdog and Trading Standards so something can be done by this lot of crooks. Avoid at all costs even if you get offered less elsewhere - Envirofone were always good.
I DONT WANT ANYONE ELSE TO BE RIPPED OFF BY THESE SCUM! WISH I HAD READ THE REVIEWS BEFORE HAND. I SENT MY 6 MONTH OLD SAMSUNG WAVE TO THEM ON 9TH JULY, GOT AN EMAIL FROM THEM ON 11TH JULY SAYING THEY HAD RECEIVED THE PHONE... ITS NOW 3RD AUGUST... NO CHEQUE FOR £78 AS PROMISED, NO REPLY TO EMAILS... THEY ONLY REPLIED TO THE ONE I SENT SAYING I WAS GOING TO THE POLICE AND TRADING STANDARDS... BUT I STILL HAVENT GOT MY MONEY... IVE JUST PHONED T MOBILE AND GOT THE PHONE BLACKLISTED, BUT THATS LITTLE COMFORT WHEN IM OVER £80 OUT OF POCKET... IM NOT GOING TO LET THIS MATTER REST THO... EVEN IF IT COSTS ME MONEY I THINK I WILL GO TO THE SMALL CLAIMS COURT. I KNOW ITS WORKED FOR OTHERS
I did send them my phone because I need money for my child and I didnt get nothing back from them, no contact nothing maybe someone can help my get my money or phone back, help and stay away! From this...
Nightmare... they promise you an amount online, then when they receive immaculate phones, they sned you a cheque for nearly half the price. When you turn that down, they want a £10 admin fee to return it. But won't reply to emails, etc. so basically they now have my phone and I've got a cheque for half the amount advertised and can't get the phone back or any customer service. AVOID AVOID AVOID!
GUYS! LISTEN UP!
We really need to come together and make a group complaint, perhaps even file a class action lawsuit against them for gross breach of contract and improper conduct! We really need to make our voices heard! I am still waiting for a £200 cheque, 3 months later... It sounds like everyone has lost, even just marginally, and we deserve to recoup our money! Please e-mail me at "*******@hotmail.com" and i will be able to gauge how much support we have for a group movement to shut down these criminals. Worst con ever.
Do not use them, I wish I'd checked this website before I sent my phone to them. My phone on there site was worth £69 and sent me money for £35 as they said it had a few little marks on the case. Really bad site do not use them. I have reported them
These guys are pure scammers stay well clear they don. T pay what was promised always telling people that the phone was in poor condition etc if you send a phone to selloldphone then you are a fool! You have been warned!
Just for those who have suffered the same issues as myself here is the contact number for the company. Enjoy and please feel free to call them 24/7 ==*******375==
Please feel free to call them 24/7 and make their lives miserable :D
I can't believe i've just read some terrible reviews about this site. Selloldphones.co.uk have my phone which worked perfectly and ive not received a penny. Email messages go unanswered and no doubt if I do actually hear from them they will try to rip me off as they have done other. I will be getting in touch with trading standards. I'd have rather given my phone away than give it to a thieving bunch of con artists. Feel such an idiot to have been ripped off. Shame on them.
Sent my phone in over a week ago i have sent emails and try to ring them but don't answer. I sent my phone to get extra money for christmas but after seeing all these comments i don't think im going to a penny.It makes me want to cry how can they get away with it
There web site is rubbish I sent my brothers mobile phone to selloldphone and by the 26th october I recived an e. Mail telling me that your order has been recived for verification once this has been clarified then payment will be processed within the next 7 to 10 working days giving me the transation id no well I have sent them an e. Mail but nothing for thouse who read thease e. Mails don't use selloldphone to sell your mobile phones they or rubbish
Hi everyone,
Please drop us an e- mail with order id, name and how much you have lost, and we will try to claim it for you.we are building a court case for this company and we need everyone who claims been scummed, we are up to quarter millon pounds already
They have had my mobile phone for 3 weeks and have not sent it back or a cheque for the £80 they said they would pay and they do not respond to emails. It's a complete con.
Unlike others i received a fair payment (took a month to get my cheque however) the problem is when i tried to pay into my account the cheque bounced!
They aren't answering the phone or emails.
I sent them an iphone! Im out £95. Leason learnt
DO NOT USE THEM! They have terrible customer service and isn't bothered in the LEAST whether you are unhappy about their service. It's been over 14 days and I have STILL not received my cheque and they simply do not respond to emails or the odd occation that they do..."Regards, Admin" and NO PHONE NUMBER! Even if the price is strong - DO NOT USE THEM!
This website ask customers to send phones, and never pay them, or pay less then what they agreed.
Whenever I try to get in touch with SellOldPhone.co.uk, they keep on sending an automated email which makes no sence. I haven't received any money from them.
First they kept on saying it is being varified, which took few days, now they keep saying it has been varified and I should get a cheque anytime, but still I haven't received anything from them. Now they are expecting me to wait for another 14 days before then can look into my order and reissue the cheque, which I am 100% possitive they have issues any cheques for my phone anyway.
Please beaware, they do offer good prices which they are not going to pay. I have already started talking to BBC 3 counties Radio and will also take legal action if I can
I have sent back over 20 phones in one go to this site - this based on my personal experience of using them before and things going well. This batch of phones is on behalf of my company.
They received all the phones on the 9th Aug and have not paid as of yet. As you can understand my boss is not entirely happy with this. Do not use this site. Should money not be forthcoming very soon then as an academically qualified solicitor I will see personally that this is dealt with in the manner which is deserved.
Best option - send your recycling to o2 - yes the money is slightly less but you know they are going to be there tomorrow and will make sure you are sorted out with payment as negative press is not good for them considering their own competition.
I send my phones, on middle july, nokia n95 and samsung tocco lite, they told me they going to pay me £135, on my acount was wrote money send 27.0710, but 6. 08. 10 still now money, send them emeil, got answer what they just send money on 06. 08. 10, so waiting again today still no money, found today your reviews and nearly want cray... So does it no chance to get money back from them? www.selloldphone.co.uk-will send you virus to you emeil and he is going to eat all your programs! I am so angry... Feel sorry for all people hu not receiwed money and send phones... :(
Answer: Hello all I sent a business collection (my mistake to be honest sending it to this company - seeing as I run a credit control department and should have ran the credit report on this company - which I now have and they have a zero rating - which means that they are likely soon to be going under im afraid) of phones to this site - received them on 9th Aug - still no payment. Had rubbish email this morning in response - talking about 14 days and re issue. This is not happening. If payment does not arrive next week then I will be issuing proceedings against them (do this regularly) - see how they like that.
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