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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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The blinds we ordered are exactly what we wanted and the color matches our other shades. Top down, bottom up honeycomb blinds work perfectly above the sink in our kitchen and are great quality at a great price.
Easy to order and a nice selection of color options
Easy, timely, great delivery experience and beautiful. Would recommend to anyone.
Very EASY TO NAVIGATE WEBSITE AND TO PLACE AN ORDER
Issues with SB saying product had shipped and FedEx saying they had not yet received the product. Customer service was unable to tell me where my shades were. Horrible communication. The shades were not what I expected. I can see through them like a screen which completely negates the aesthetic I was hoping for.
The blinds are fine. The customer service was horrible. The blinds took much longer to arrive than expected. I was told they were stuck in customs. I asked where they were shipped from and was told "Arizona" by 2 different customer service reps. Sorry, but things that ship within the US don't go through customs. I will not do business again with a company that lies to me.
Hi Barbara,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds! Please email me at [email protected] so we can discuss our options.
Thank you!
- Brendon, SelectBlinds Brand Ambassador
Overall, our blinds are cute, they fit well, and they block light very effectively. There were no updates on our order are all until it shipped, which concerned me for a week or so, but eventually they arrived at the long end of the predicted window. We selected premium cordless without a super clear understanding of the difference. They require very little effort to pull down and put up which is great. However, one set doesn't like to stay down and the other set has trouble retracting up. Hopefully they get better over time.
Hi Johanna,
We appreciate your honest feedback about your recent SelectBlinds order and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.
Thank you!
- Brendon, SelectBlinds Brand Ambassador
Every thing whas great right up to the time I received the order. The main railing was worped and one can see it came from the factory that way, This is the onlyi order I have had a problem with up until now all has been very good.
Hi William,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at [email protected] so we can discuss your experience more and find a solution.
Thank you!
- Brendon, SelectBlinds Brand Ambassador
Arrived - not gotten them hung yet. Still in the box. Hopefully soon.
Most of my windows feature cellular shades from Select Blends, and the product is always of high quality. What's frustrating, however, is that tracking your order online as it's being assembled is pretty much a joke, for me anyway. They don't update the progress bar showing the status of your order, so 7 days after my order, it still showed the order was at the starting gate when actually it was 2-3 steps further ahead. Chat and phone customer service don't seem to think proper tracking matters, so my advice is to hire customer service staff with good worth ethics.
It was a pleasant experience. The stressful part was picking the right color and the witing to see if it fit and match) and it did.
Ordering wasn't too bad, but installation instructions were almost non existent and had to just "figure it out". The Roman Shades are slightly too large for the inside mount we did. I literally have to pull them away from window to raise and lower them.
The website makes it very easy to order. All the way from selection of the type of shade down to the specific measurements. When I received my shades they fit perfectly. Very pleasant with the quality.
Seems to be straight forward with ordering
One of our blinds was damaged in shipping. Really appreciate the quick action of sending us a replacement.
Had previously purchased from SelectBlinds and had a good experience so when I decided to replace the blinds in a new house I returned. Overall, I am pleased with the quality of product.
I have ordered inside case cordless wood blinds for our household over the past 5 years and they all have been exceptionally durable and easy to clean and install. They are very neat looking and have been excellent quality.
Quality wood blinds that we have had for 5 years & absolutely love them. Very worth the price
Select shades made it easy to order, my shades all came in perfect shape and they were easy to install. In fact we loved them so much we ordered more for our downstairs. And the price was incredibly reasonable.
The customer service rep was so helpful during the first order that I ordered a second time.
The first time was incredibly frustrating, but I found out why. I could not order a separate adjustable liner without a valence. Once I got on the phone with a customer service rep, he explained what went wrong and fufilled the order for me. I forgot his name, but he was so nice! The order arrived in a decent amount of time and was exactly as described and it fit and was easy to install! So, I ordered another blind for the other window.
I was very impressed with everything about my blinds—function, form, accuracy to description, price point. I am so pleased!
Really appreciate the explicit instructions for measuring. Blinds came in exactly as expected and were easy to install.
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Victoria,
We appreciate your honest feedback about your recent SelectBlinds order and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.
Thank you!
- Brendon, SelectBlinds Brand Ambassador