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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The shopping and shipping experience was great, unfortunately the blinds I got are not so great. Not even 2 months of them being hung up and they're already breaking.
Finding what I needed was easy. The checkout was simple. Compared to my previous blind, which was the exact same blind, it was more expensive and much more flimsy. I can live with that. After all, five years have passed. The problem I have is the wand that turns the slats doesn't want to turn either way.
Hello Kathleen,
I apologize because you had a negative experience with us due to your Mini Blinds not arriving in the top-quality you expected. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. Please feel free to send me a video of this happening so that I can look into this further.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected].
Regards,
The checkout was awful! I would never shop here again!
There was a small glitch in receiving our blinds on the 'anticipated day'. Seems the trucking company only received half of the order. Everything finally arrived. Having them professionally hung next week.
Easy to understand and straight-forward information, descriptions, and pricing!
Beautiful fabric, looks much more expensive than it is and precise with measurements I provided. Would def use this company again when needed!
Shopping is easy but images aren't good enough. From material closeups to the cassette build, I don't agree the product that arrived is same specs as the images.
Hello Ana,
I apologize because you had a negative experience with us due to not being able to reach a customer service rep as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I am going to be letting our internal team who handles these issues be made aware so this can be looked into.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected].
Regards,
Sizing, quality of fabric, ease of installation, and I LOVE that there are no visible cords to deal with—just pull down / push up on large clear tabs that keep the fabric pristine.
Will order again.
Not as expected it see true not a good shade people can see inside my house like there is no window shade
Hello Mordechai,
I apologize because you had a negative experience with us due to your Sheer Shades not arriving in the top working order you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected].
Regards,
Great product. Easy to install. Blocks out the light and keeps the house cooler
We received the shade quickly and it looked exactly as it was shown online. We were happy we bought the easy hang attachment, because the shade was large and high on the wall, so it was a simple and easy i stall. We bought the remote which allows us to open and close the blind without having to climb i to the bathtub. Overall a well priced and well designed shade with easy install.
Ordered blinds for my entire house. They fit perfectly and we LOVE them! Have not needed to charge the battery for the motorized blinds since we got them (about 1 month ago) and we used them a few times per day!
I ordered 2 roller shades. The did not fit. Slightly too wide. I filled out the form to have them remade….my measurements were the same but included the pictures they requested. They promptly remade them and they fit! Thank you for making it right.
The website is easy to use, ordering is straightforward, the customer service answered the phone when I had a question, blinds arrived in a reasonable time. Looks great.
The web sight is easy to use and navigate. The prices and quality of the product is superior over other competitors. I did have a problem with missing head rails on this order but, customer service was quick to respond. I've received all products ordered and my windows look terrific!
I'll be happy to supply a review after I receive the blinds I ordered. In the meanwhile, using your app and the instructions you provide make the order process easy and quick.
It was good. Product damaged in shipping but order was redone and redelivered. Probably such large blinds might ship better in tubes.
However, I thought I was ordering top down, bottom up shades, that was what I asked for, but somehow the ones that were grouped with possibilities were all kinds of shades. I should have paid more attention, so it's my fault, but that is an issue for future customers to be aware of…
Disappointed to find out upon the delivery the blinds are made of paper. Can be easily damaged if you have kids. Nowhere when selecting blinds it was acknowledged they were made of paper. It is a dishonest practice, it should be stated simply what kind of fabric they are made of without necessity of investigating and calling customer service. I would be willing to pay more to have a non paper fabric...Other than that, the size was perfectly cut.
Hello Pawel,
I apologize because you had a negative experience with us due to issues at checkout with the promo code for new customers not being able to be used as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I am going to be letting our customer service team be made aware so this can be looked into. I have also gone ahead and processed a 10% refund back to your PayPal account.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected].
Regards,
Very easy to select and place order. Order received on time. Blinds are high quality & easy to install.
A friend recommended this website. Easy to use and found the items I was looking for quickly. Prices were great.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amanda,
I apologize that you had a negative experience with us due t0 your Blackout Cellular Shades not staying in top quality as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. Please send me pictures or videos showing them breaking so I can look into it further.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected].
Regards,