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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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I was able to eventually figure out the blinds but I would recommend a few things.
1. Tell the customer that the blinds has to be charged a few hours before use
2. Include the location of the plug connector in the instructions.
3. instructions should be more clear about the programming of the remote. It took me a while to figure out that the remote had to be on 1 for it to control my blinds.
I ordered two blinds (original blinds were from SelectBlinds approx. 9 years ago),to replace two I had, one broke. The blinds came, we put them up. Then saw a black spot on the one blind. I called SelectBlinds. They immediately ordered another blind. It took a little longer than expected to receive, with a need for a follow up phone call. But, the blind arrived. It is up and looks great! I will order from them again.
I knew exactly what I wanted which made searching easy. Measuring was clear and the blinds fit perfectly.
Very easy to order, pricing was very good speed of delivery great
I was very pleased. Great price and fast shipping. The blinds were easy to install and look great.
We have the brackets up but cannot get the blind in the bracket now. It takes mor skill than I have apparently.
Am retired as designer and knew what I needed. I no longer have tax number etc so I just wanted it to be easy because I knew what I wanted! It was! Thank you!
For several weeks I have had my order sitting here which fell apart in transit. There is a stupid text system to communicate with customer service which is non responsive. I've also sent emails into the company with my order number attached with no response
Hi Anna,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at [email protected] so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
I wish there was a way to save an order and modify the saved one, so you can order others later
This was our third order and once again the process was simple and easy and we received our blinds quickly and exactly as expected.
My rep assisted and guided me every step of the way. I should have listened to her- the wood blinds I got for another room are my favorite. Sadly I chose the opinion of a family member instead with screen looking blinds- the raw edges came with frays on sides and look like pretty low quality. The wood blinds and the 4 1/2 inch plantation shutters, fortunately I did take the advice of my rep and they are sooo gorgeous. She tweeked many things on my order to help me make the best selection
I have ordered so many blinds from you that I order them for friends now too. They're expensive is my only complaint
Received the blinds and was very happy with the end result.
The whole experience was great, I ordered online and followed your instructions, especially the measurements. I got a great deal but the quality and ease of use for these blinds were great. I highly recommend and will come back.
The selection and overall ordering process was easy.
Everything was very easy from ordering to delivery to install. I love using selectblinds for all my windows!
Definitely recommend. Easy to order. Very specific information on the website, so I bought exactly what I was looking for. Lots of helpful instructions on the website also. They look great and work well.
Great quality - buy the installer thing! No holes in your walls and takes 15 seconds to install! Highly recommend these blinds. We'll be purchasing for our new house as well
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Joseph,
We appreciate your honest feedback about the Woven Wood Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador