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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+258
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SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,993
value
464
shipping
414
quality
458
This company responds to reviews on average within 2 days

Instant Feedback

85,260 reviews

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Kansas
1 review
0 helpful votes
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Love them
December 19, 2023

Easy to measure easy to install love them if I ever need more blinds will definitely order again

Date of experience: December 19, 2023
New York
1 review
0 helpful votes
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No response on cancellation request
January 13, 2024

I ordered blinds. Read that they would ship within 3-5 days. 2 weeks later still did not arrive. I had to purchase blinds elsewhere. Contacted Select Blinds to cancel my order. Chated with Maria AZ. She said she would contact the facility to see what could be done. Havnt heard back from anyone. Even though I have reached out twice since. It's been overba month since I placed my order. I am very frustrated.

SelectBlinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 19, 2023
Brian R. SelectBlinds Rep
over a year old

Hi Warren,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! I looked and it shows that your order was in fact cancelled and refunded on 12/13/2023. Please email me at [email protected] so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador

Pennsylvania
1 review
0 helpful votes
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Great product-terrible shipping time.
December 19, 2023

Your website leads people to believe that items will ship quickly. Not at all true! I have ordered from you twice, and the first time I did expedited shipping. Total waste of money, it still took weeks. Not American made-sad.

Date of experience: December 19, 2023
New Jersey
1 review
0 helpful votes
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Another happy customer!
December 19, 2023

The blinds came quickly and were easy to install. They are great looking and a nice finishing touch to my new living room!

Date of experience: December 19, 2023
Virginia
1 review
0 helpful votes
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Little house
December 26, 2023

The blinds are very nice. Wish it was more levels. You could have it open or closed.

Date of experience: December 19, 2023
Brian R. SelectBlinds Rep
over a year old

Hi Greg,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at [email protected] so we can discuss your experience more and find a solution.

Thank you!
Brian, SelectBlinds Brand Ambassador

Tennessee
1 review
0 helpful votes
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Great Product, Good Price, Nice Value
December 19, 2023

I have purchased a total of 9 of these blinds over the last 2 years. Very happy with the product. Recommend getting samples as photos can't truly represent the characteristics of the material. Some "colors" are more translucent than others: however,. Consistency exists within products with same "color". Mechanism seems solid. Easy to install. As a DIY person, I really don't like paying someone literally 5x the price to have a similar quality product installed. Definitely recommend.

Date of experience: December 19, 2023
Massachusetts
1 review
0 helpful votes
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A great company
December 18, 2023
Updated review

Called to place my order the representative was very helpful And courteous and my order came quicker than expected. I am thrilled with my Roman shades

Date of experience: December 18, 2023

Had questions and customer service was awesome!
July 19, 2022
Previous review

Had questions and customer service was awesome! Finished my order online which was super easy.

Date of experience: July 19, 2022
Missouri
1 review
0 helpful votes
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Pay for what you get
December 23, 2023

Fabric is wonderful. Appears to be well built. Frustrated with the measurements and lopsided figure when fully extended. The blinds lean left and look to be about an inch too short. Wall anchors were not included.

Date of experience: December 16, 2023
Brian R. SelectBlinds Rep
over a year old

Hi Jeff,

We appreciate your honest feedback about your Roman Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Texas
2 reviews
0 helpful votes
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Sunroom Blackout!
December 16, 2023

I love Select Blinds: great selection, quality prices at lower prices, and quick delivery.
My most recent purchase is for a ceiling to floor sunroom that doubles as a guest room, so blackout blinds are a necessity. These are perfect.

Date of experience: December 16, 2023
Pennsylvania
1 review
0 helpful votes
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Profect
December 16, 2023

Very easy to locate the correct blind and order them with ease.

Date of experience: December 16, 2023
Minnesota
1 review
0 helpful votes
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Bamboo Roman Shade
December 16, 2023

Received on time and fits perfectly. Love the look!

Date of experience: December 15, 2023
North Carolina
1 review
0 helpful votes
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I like them
December 16, 2023

I have throughly enjoyed them. They are worth the price. Very easy to install and very much affordable

Date of experience: December 15, 2023
Arizona
5 reviews
0 helpful votes
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Request samples!
December 16, 2023
Updated review

Wish I had ordered samples before ordering. Fortunately my vertical blinds for my sliding glass door were somewhat close to the color depicted online. Not the case for me cellular shade. The color wasn't even close and my request to change them was denied. Not a good business practice.

Date of experience: December 15, 2023

Very convenient
November 18, 2023
Previous review

Very convenient.

Date of experience: November 18, 2023
Texas
1 review
0 helpful votes
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Roman shades don't roll upSmoothly
December 22, 2023

Love the look of our Roman shades but they don't pleat smoothly when pushed up. The pleats need to be adjusted. A small issue, but surprising for the price.

Date of experience: December 15, 2023
Brian R. SelectBlinds Rep
over a year old

Hi Chris,

We appreciate your honest feedback about your Roman Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Georgia
1 review
0 helpful votes
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Always a good experience
December 15, 2023

I have ordered several things over the years an have always been pleased. I've only had one order that was wrong, and I had a replacement blind right away at no cost to me. A good shopping experience!

Date of experience: December 15, 2023
California
1 review
0 helpful votes
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Great Purchase
December 15, 2023

Easy purchase. Blinds are perfect and super easy to install.

Date of experience: December 15, 2023
California
1 review
0 helpful votes
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Didn't like how they looked
December 22, 2023

My wife didn't like how they looked but I wasn't able to contact select blinds about replacement. I reached out, but never got a reply.

Date of experience: December 15, 2023
Brian R. SelectBlinds Rep
over a year old

Hi Jason,

We appreciate your honest feedback about your Roman Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

South Carolina
1 review
0 helpful votes
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Very easy process. Just had to double check my measurements. They are perfect and beautiful!

Date of experience: December 15, 2023
Washington
1 review
0 helpful votes
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X
December 15, 2023

All good no issues. Thanks. Would order again next time I need blinds

Date of experience: December 15, 2023
Washington
1 review
0 helpful votes
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Look nice
December 15, 2023

The binds were a little wide. But I cut the metal about off 3/16 was fine after that

Date of experience: December 15, 2023