Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received some blinds that I custom ordered and decided to order a set of powered blinds for an additional room in the house, they were easy to install and fit perfectly. The order was split and sent with outdated and incompatible instructions, I contacted the chat online and then customer service by phone. The blinds were not operational at the time due to a lock sequence but no one was able to tell me the correct way to "wake up" the blinds, their conclusion is the wand was defective and they would send replacement blinds, I never heard back from anyone. When the last part of the order came in, the instructions in the box were complete and updated. If this information was included in the first part of the order I would have given a five star rating, the blinds had been updated apparently and all the information, links to instructions, etc. was outdated at customer service.
I am very happy with my order from Select Blinds. They were easy to install and great quality. For the price, I was pretty impressed! I also appreciated being able to customize the size to such specifics. The only reason I didn't give a 5-star is that the shipping was slower than I initially was told (3 weeks)
From beginning to end the process was very easy even the installation! The blinds are excellent quality and look amazing!
It has been a smooth experience! The blind was exactly what I was expecting! Fit perfect!
We ordered blinds from Select Blinds for every window in our house. Great quality, and great customer service!
Ordering select blinds was a breeze. Measuring the blinds was simple and when they arrived they fit perfect and were easy to install. Highly recommend and will be using them again when we need to replace or upgrade our other window blinds in the future.
Very happy with my woven blinds. I've ordered 3 so far from this company & love the hassle free cordless option. Really brings home style together when all blinds match. Beautifully made & really easy to install. I'm not a handy person but installed all myself yay! 😃
First woven blind wasn't straight & length measurement wrong. I filed claim & received new blind with no issues. Very happy with blind & how quickly my claim was handled.
Got my blinds... haven't opened them yet... need someone to install them.
Hi Vivian,
Thanks for taking the time to share your experience with us! We’re always looking to refine our customer experience. Is there anything we can do to improve? Feel free to contact me directly at [email protected] with any feedback!
– Brian, SelectBlinds Brand Ambassador
Always love the pull down or up blinds. They don't come the fastest but are easy to put up
I really appreciated the communication from Select Blinds as to what part of the process and shipping we were at as we waited for our woven blinds to arrive. They came exactly on the estimated delivery date and were beautiful quality. We hung three of them in less than 30 minutes. It was VERY easy but still helpful to have a 2nd person.
The website told me precisely how to measure for the inside mount blind I needed for our guest bathroom. I followed the directions exactly and when it came we had no issues at all with the fit and the installation. Perfect and simple. So happy with my purchase and will be ordering again. Thank you SelectBlinds!
Without assigning a customer service associate to each issue to see it through, you are constantly having to bring the new associate up to speed on the problem you are experiencing.
Hi Jason,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
– Brian, SelectBlinds Brand Ambassador
I need someone from senior management to call and help me ASAP
Easy to customize, easy to purchase, fairly easy to install, and they definitely block out he light! My only recommendation would be to measure from exactly where you'll be hanging, and know that they will be hung from the top of the frame!
I took a chance and measured on my own, the guideline Selectblinds provides made it super easy to measure what I needed and once I chose the blinds, it was easier from there, they arrived just as perfect and the price was awesome.
One broke in less than two years and the replacement was too expensive.
Easy to order. I followed the video recommendations for measuring and the blinds fit perfectly. Great quality product. Installation was easy, but the instructions weren't very good. I've ordered from you guys twice now, and have been happy both times.
They definitely darken the room nicely but they do not go up and down easily at all. They only attach at the top and do not give a side option so be aware if this is what you need. This is the first time we had this issue.
Hi Robin,
We appreciate your honest feedback about your Cellular Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Ordered black out blinds. Received an email saying my color was on back order. I was given the opportunity to change my color selection. I stayed with my original choice & was given several different ship dates, each being farther out. Disappointed! Called customer service a couple of times. They were very up front & always quickly emailed me with a response to my concerns. My blinds arrived earlier than expected, were packaged extremely well & now enhance my windows & room! I am very pleased with SelectBlinds!
First my order was sent with an address that was
" need to get" for the address so I was contacted by UPS for my correct address. Big fiasco because I missed the call. When I called back I couldn't make changes to the address this had to be done by SB. So had to call SB to have them fix the problem. Finally received my blind but was not packaged properly and had some significant creases that would need steaming/ironing. Not sure I would recommend or order again through Select Blinds.
Hi Shelly,
We appreciate your honest feedback about your Roman Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
Loading...


Hi Andrew,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at [email protected] so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador