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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+274
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SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,002
value
514
shipping
463
quality
507
This company responds to reviews on average within 2 days

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85,578 reviews

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Virginia
1 review
0 helpful votes
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Excellent, as always
November 19, 2024

You do a great job. We keep coming back. The window blind was easy to install. It looks and works great.

Date of experience: December 27, 2024
New York
1 review
0 helpful votes
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The mounts require much more window depth than the web site specs indicated. I contacted customer service immediately, and then again two weeks later. No resolution in sight

Date of experience: November 9, 2024
Brand A. — SelectBlinds Rep
over a year old

Hi Jesse,

Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at [email protected] so we can discuss our options.

Thank you!

– Natasha, SelectBlinds Brand Ambassador

Colorado
1 review
0 helpful votes
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Good product shipping was hard
November 19, 2024

We have ordered many, many blinds over the years and have been happy each time with our order. However, the last two times we've ordered the shipping took an exceptionally long time to update and or actually ship. This last time we got a shipping notification but our blinds didn't actually leave the warehouse for 10 more days. So while they make a great product that I would recommend. I would say the shipping process doesn't seem to be the most efficient.

Date of experience: November 9, 2024
Ohio
1 review
0 helpful votes
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Perfect!
November 19, 2024

It was pretty easy! The blinds we bought were perfect for what we wanted. Very large picture windows and they look beautiful! Very pleased! We hung three blinds in 45 minutes or less. Love them!

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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Good blinds and process
November 19, 2024

The blinds were easy to install and the shopping process was good.

Date of experience: November 8, 2024
Pennsylvania
1 review
0 helpful votes
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Great Look
November 19, 2024

The blinds we ordered and received blended nicely with the paint that we had chosen for our home. The match was unplanned but nice to see. The blinds were easy to install with a minor hiccup that Select addressed promptly.

Date of experience: November 8, 2024
Illinois
1 review
0 helpful votes
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Thank you! I am a return x3 customer!
November 19, 2024

I love your blinds - I have come back here x 3 to order! Thank you for a great shopping experience and a great product!

Date of experience: December 23, 2024
Texas
1 review
0 helpful votes
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Not what I expected
November 19, 2024

I thought the shades would be made of a nice material, they seem sort of likes shiny plastic material

Date of experience: November 8, 2024
Brand A. — SelectBlinds Rep
over a year old

Hi Deborah,

Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.

-Natasha, SelectBlinds Brand Ambassador

Illinois
1 review
0 helpful votes
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Called customer service with a question and they were very helpful.

Date of experience: December 23, 2024
Arizona
1 review
0 helpful votes
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Things worked out
November 18, 2024

While replacing a faulty blind was well done, the replacement broke and while it had been just over 3 years since original purchase it was less than 3 years, and within warranty, on the replacement. I appreciate the discount for a second replacement, but I think the warranty on that original replacement should have been calculated not from original purchase but when original replacement was done, which would have meant I would not have had to pay for another blind after so short a time. The blind is a top down/bottom up that never worked right. Next time I may try another company.

Date of experience: November 8, 2024
Michigan
1 review
0 helpful votes
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The blinds are great, and they black out the light, although one of them has a little gap on the side. They did not come with instructions, so we had to Google them.

Date of experience: November 8, 2024
Florida
1 review
0 helpful votes
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According to plan
November 18, 2024

The ordering process was easy and the product came as expected.

Date of experience: December 23, 2024
Rhode Island
1 review
0 helpful votes
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Received shipment in about 10 days. Professional company. Had no issues at all.

Date of experience: November 8, 2024
Colorado
1 review
0 helpful votes
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Wonderful variety of products
November 18, 2024

I had many blinds to choose from in numerous styles. Quality blinds!

Date of experience: November 7, 2024
Florida
1 review
0 helpful votes
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All was good, just what I ordered
November 17, 2024

Blinds arrived on time, installation was a breeze; in less than 2 hours everything was functioning as intended.

Date of experience: December 22, 2024
New York
1 review
0 helpful votes
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I had to reorder a blind to replace one with a broken lift mechanism. It was very easy & it arrived quickly. And I was happy to receive a discount since I was a previous customer.

Date of experience: November 7, 2024
New York
1 review
0 helpful votes
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Good for online shopping
November 17, 2024

Blinds are bamboo so some wear was expected but when the sun shines through it really emphasizes the broken pieces. Still looks nice for an online order from China. Shipping was delayed over a month due to back order but otherwise the samples came quickly and installing was smooth with helpful video directions.

Date of experience: November 7, 2024
Pennsylvania
1 review
0 helpful votes
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2" Oak Wood Faux Blinds
November 17, 2024

A very simple installation process with no issues at all. The product was packaged very well to prevent damage during shipment.

Date of experience: November 7, 2024
Colorado
1 review
0 helpful votes
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Dave
November 17, 2024

Easy platform to order from. Just what I needed. Fit perfectly!

Date of experience: December 5, 2024
Connecticut
1 review
0 helpful votes
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Not yet installed
November 17, 2024

Shopping was great. These are for a summer home so I have not had an opportunity yet to install. The real question is how difficult is installation and how do the function once installed. More to come

Date of experience: November 7, 2024