SelectBlindsReviews 9,571

Ordered my blinds on 10/14/24 a month before we needed them. Initially the order was produced ahead of schedule and scheduled to be delivered on 10/24. Delivery date came and went and the website didn't show any reason for the delay. I contacted the shipper and the SelectBlinds with no answer. It was clear the blind got lost in shipment but SelectBlinds would not do anything to expedite a replacement product, they just kept saying they needed to give the shipper 8-12 working days to try to locate the product, which was longer than the original production and shipping schedule. Finally after two weeks SelectBlinds agreed to provide a replacement product and expedite the order, but the new deliver date was longer than the previous production and deliver timeline. I also asked to be given the new price since the product was now on sale. They said they couldn't honor the new price since we ordered it the prior month. They also made it sound like they were doing us a favor to remake the product that their shipper lost. They finally came back and agree to provide a credit but only equal to half of the sale savings. After more arguing they provide an additional credit but still a few dollars short of the full savings. The blinds finally arrive 3 days after the date we wanted to have them for visitors staying at our home. Bottom line, SelectBlinds offered a good price and they are very easy to work with if everything goes as planned, and their blinds are good quality, but if there is a hiccup in their process they are not good at problem solving or making any attempt to keep the customer satisfied during the problem.

Navigating the site was easy to find the product I wanted- I had my measurements and they were easy to plug in- everything was very user friendly and self explanatory. Package was delivered in a timely fashion. Will absolutely use again and highly recommend.

The shades are Perfect! Easy to install, fabric is lovely, and they add a lot to the room

Currently cannot install my 1300 dollar order because I was not sent the brackets to mount them to the ceiling. Have called multiple times and customer service keeps saying they need to "check" with the wearhouse and get an approval. An approval for an item I should have been given with my order. Absolutely rediculous

Awesome customer service, price & quality!
We are very pleased with Select Blinds!

Poor customer service unwilling to work with the customer to correct any issue

Blinds came in a reasonable amount of time, they fit perfect, and look great. It turned a plain looking room into a detailed beautiful room.

Took 2 months but the company did a nice job of remaking of defective shades.

I replace blinds that had deteriorated on the west side of my house. The replacement arrived within a week. They are good quality and easy to install. Less expensive than the local box store. Able to fit to the size of the window that the box store could not provide.

The shades have always been the right size and exactly what I ordered

We ordered two different types of blinds. We are completely pleased with the products. They were very easy to install and are working well!

Blinds came fast and fit perfectly. Had similar ones before but the cord broke so I had to replace them.