Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I purchased 2 hunter green roller shades, and even though all photos and descriptions of what I custom ordered showed the green color being on both sides of the shade, I apparently missed in the very fine print a clause about shades needing to be white on the backside to "follow HOA rules" (…most people don't have HOAs to follow?). The shades are hideous as the stark white color on the back side shows at all times on the exposed roll, which is quite an ugly contrast to my cream walls and the green front side of the shade. I contacted customer service and was "helped" by a very rude woman who argued that the photos I screenshotted from my order that showed the color being on both sides were open to interpretation and apparently I interpreted them wrong… When asked what could be done she mentioned the company's "guarantee" of fixing an order - Yeah, that's a scam. You pay again and often more based on what needs to be "fixed". To summarize their guarantee clause, you eventually might get what you originally tried to order but for double the price or often more. There is no way all these 5 star reviews are real. Just beware as the quality, honestly, and integrity of this company is questionable at best.
Hi Paul,
Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
– Natasha, SelectBlinds Brand Ambassador
Lots of options for shades. Easy to use website. Good periodic sales. Easy installation.
We love the no drill light filtering blinds! The walls and windows have porcelain tile. We didn't have to cause damage to our new remolded bathroom! Thank you!
It was simple to measure and order. The instructions are easy to read. I like the convenience.
I followed the instructions on how to measure my window and the blind fits perfectly.
The blinds are a little short because they do not account for the fold at the bottom. Also - you can see the strings in the back making them look a little cheap. Otherwise a good experience and decent product for the money.
Like the blinds that the top goes down. Don't like the screw less hardware does hold very good
Awesome works great motorized shade will be ordering for the rest of my windows! Looks great
Replaced dirty, aged blinds. Simple procedure requiring swap of old brackets for new ones using existing holes. Then just pop them in.
Really easy to install and set-up. The website ordering process was easy to follow. Shipping of product was within 3 weeks.
I purchased 2 blinds to see if my wife and I would like them. We did, so we ordered blinds for the rest of the house.
Blinds ordered on Nov 30. It is Dec27 and have not received. Have called them several times and cannot get any answers. Very difficult to reach customer service and more difficult to understand what they are saying. Don't bother ordering from this awful company.
Hi Regina,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
– Natasha, SelectBlinds Brand Ambassador
Shade was shipped Dec. 5. It got parked someplace for a week. Got it, installed it, it looks and works good..
Super easy to order and install. Website is easy to navigate and product is well made.
We're more beautiful in person than online. Exceeded my expectations. Perfect for my French doors. Couldn't be happier!
Very easy to order samples and pick a style. Instructions on how to measure were easy to follow.
I love my select blinds…they provides the perfect lighting throughout my home…I would suggest to anyone looking for blinds to give Select Blinds a try 💕
We have ordered from SB before and loved the experience. This time there was a delay in delivery. Nothing awful as we were not in a hurry to get the blinders installed but less than the perfection we were used to receiving. Blinds themselves fit exactly as specified. High quality and easy to install. We will look to SB when we need other blinds.
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
Loading...


Hi Danielle,
Thank you for your honest feedback. I’d like to help make things right! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
– Natasha, SelectBlinds Brand Ambassador