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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
This summary is generated by AI, based on text from customer reviews
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I kept getting reoccurring charges on memberships that I had long canceled. I got no satisfaction from the sites. It seems as though you have addressed the issue as long as I don't see any further charges coming through My bank account, I'm satisfied that you have taking care of the situation. Thank you.
Harry
Account closed
No reimbursement of $ paid just day before
Or no notification of what was performed
What WAS DONE?!
After going back and forth and providing all information requested I still did not get a refund of the services I never used and wasn't aware of even what this was.
I understand very little about this I have to tell you how possible how to get refund I have little idea and I earn honest and my account is valid
Due to an error on my side, I got in touch with Sage and manage to cancel my subscription and the fees
I entered Feet finder for the second time in one year, but this time I immediately erased my subscription. Anyway my money has gone and I cannot receive it back. I regretted my subscription because last year I only received men who wanted something else than feet photos. This time I tried again but I left it immediately. I would like to have my 14 Euros back, since I dind't use the platform one time.
Hello bro I have completed the account with my money and I have paid you here by honor but I can't use the account it says dollar not taken but I have paid dollars I can't use the account Please help me 🙏
A charge hit my credit card and it didn't say on the statement what it was for and my CC flagged it as possible fraud. I called them as I thought it was. After they canceled my card I realized what it was for and called them back to stop the chargeback. After messaging segpay and explaining what happened they told me there was nothing they could do about unblacklisting me.
I have whitened several times to get restored on the site and get no answer!
Nit that good as they did not help me what so ever
I have received only notifications about the issue being reported and that someone picks this up.
Nothing about the actual issue of a payment for which I can't identify the reason.
I will now go back to Paypal and ask for a refund
My mega personal account is spammed I want it back now tell me how to get it back and give me my account back so I can use my account again
Once I provided the info needed everything went very smoothly,
I just wanted to say that you're customer service is always been gracious and courteous and I've tried to treat them the same way but some of these sites that you bill, for they have so many Flim flam things in their sight. The way they set them up the way they. Charge you is miss Leading you. In the way the site is designed. So I've never had problems with sagpay. But the sites that you've Bill for some of them are a bunch of thieves. Because when Purchase something. You should actually have to go through the same steps. Just like any other purchase, not accidentally click on to something and be charged. It should not allow you to click on the things without. You joining that particular site.
No issues service although the membership site had a horrible interface that didn't work (search functions), and hard to find customer service page including checking on my membership level
Great team to work with. My requests are dealt with quickly the first time. It's a good feeling to know that I won't have to chase for answers as you do with some companies. Keep up the great work.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members