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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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Very Bad! Cancellate la mia descrizione ogni giorno… basta! Scrivo 3 cose,
Anche solo il mio nome ed età e city e cancellate! Mah? Perché? Volete scrivere Voi il mio profilo?!
Poco seri! Senza motivo!
It was simple well and quick and effective, u ask for 50 characters? Lucky I'm even giving feedback. Nobody cares bout my opinion.
I was trying to figure out how I can go about changing my card info for payment and I got no help in it.
Hi, I am very sorry to hear about the problem you had, and I was wondering if you want to resolve this issue you can always contact us at cs.segpay.com and if you ever encounter anymore issues just contact us thank you and I hope you have a wonderful day
The person handling my case just sent an email stating that my subscription was canceled and that's why I could not use my account when my problem was the payment being canceled/how to get my payment to go through to be able to access my account. They did not provide any details on why or how to fix it. Therefore, I still have the same issue.
I have not received my refund and my account is still active and receiving payments un authorized as I wanted my subscription canceled, I'm very unsatisfied
Still unable to log in. No password reset sent to inbox
Did try watching a few videos but when I fast forward them it froze and only played the sound. Haven't had this experience with any other sites 😕
Segpay took my money and the web portal Segpay serves as a 'front for' has not delivered its subscription access. This is bad business.
Quick, efficient and concise response. Very good follow-up service.
Segpay have proved the saying "you get what it says on the tin", good straightforward service.
Reason I'm not happy is when I went to purchase something it came back to call number back on back of card I call them they tell me problems with merchant that I have the funds and to try again I tried again several different times and still could not purchase and said same thing to call number on back of card and someone with custermor did try to help but issue was never fixed it was for the amount of 14.99
Got a discount on membership. I encountered no problems, great service, but I'm sorry that I can't afford the service anymore.
Hi 😊 you have let me know about a payment that I have forgotten that I made one year ago!
Right away I have canceled with your quick response/reply that I appreciate it a lot 🤗
Thank you very very much,
I needed help figuring out my Purchase ID. Rep also offered to help cancel the service I was ending.
Prompt service.got my payment cancelled in no time
The refund was received fast and I appreciate this, thank you
I was locked out from the site for the first eight days of my monthly service but now I can login just fine.
I was looking to be credited for the eight days that I couldn't login but so far have not heard back from the site…
Beautiful service thank you very much
Very satisfied
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Ciao, spero che tu stia passando una buona giornata e mi dispiace sapere del tuo problema che stai riscontrando se desideri contattarci in modo che possiamo provare e risolvere questo problema al cs.segpay.com