SegpayReviews 4,573

Non avevo richiesto un servizio dal costo di euro 19,99 mensili in modo continuativo

Nothing but problems with customer service. They dont answer questions. They just redirect the question to another agent and nobody gives an answer.

Then before my issue was fixed, they closed the ticket and sent me a customer review survey.

My experience wasn't bad, but I think that the answers should be faster, as long the refund service should be more interactive and easy for the consumer

You want a feedback to site Feedback: #CS*******. I have the wish to cancel the wicked site, but no confirmation. Please send a confirmation about my cancellation this whicked site. Thanks

Steffen Schumann

Quick and efficient service! Greatly appreciated, Thank you!

I was charged 14.99. They said they would refund it and they never did.

Marabillosa bale la pena esa experiencia múdelos hermosas y amables

Quick response & problem solved. What more can i want?

Disastrous of the worst, I am going to sue them, I will take them to court and report them to the Spanish data protection agency, for the theft of my card data.

Responds promptly, customer-oriented, enormously reliable. Nearly best experience.

I had an issue with the site and SegPay took care of it and refunded my $$$.

Thank you.

They customer service was beyond exceptional it was excellent. They responded quick and handle my claim with the upmost professionalism and urgency and I am very thankful for that!

Gives me the wrong phone number to use for confirmation

Ho effettuato un pagamento... poi ho cambiato idea e non volevo più il servizio richiesto e quindi uo chiesto la cancellazione dell'abbonamento e se possibile il rimborso. Sono stato seguito e soddisfatto in buoni tempi.
Grazie.

Credit card declined even though I have used before. 9 minutes to complete the purchase is stupid. Customer Service didn't answer; left message...no call back

You have not even mentioned anything about the problem.

I requested and was told that i was gonna be issued a refund. But it never was refunded. Waited more than the time they said to expect the refund and contacted them again. Still they say that they have refunded. Asked me to check with the bank and they said no refunds has been initiated as well. Told you guys agajn and again only to hear the same thing. Absolutely disappointing.

Respectful and fast attention. I have solicited for refunds twice and they have proceeded without further questions. I'm happy with customer support, it's great to know I have access to it 24/7. My main issue is with the website that sells the content, since it seems to be full of banners that if you click once automatically charge you, without any confirmation whatsoever.

Bad. I was told Segpay wasn't the biller that I was supposed to talk to. I had been canceled the sub before the payment due date. But it was canceled after the payment due date. Ricky's room need find a better bill payer