Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SeatGeek

SeatGeek

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate SeatGeek?
grey stargrey stargrey stargrey stargrey star

SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
This company does not typically respond to reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow David T.
Unfollow David T.
Share Review
Report Review

Super Convenient
March 6, 2018

SeatGeek is very user-friendly and allows me to purchase tickets to different events in a matter of seconds. 5 stars easily!

Date of experience: March 5, 2018
Wisconsin
1 review
0 helpful votes
Follow Jason K.
Unfollow Jason K.
Share Review
Report Review

Easy and you know what you'll pay
March 6, 2018

Easy to use, easy to view tickets on your phone, and you'll know what you're going to pay per ticket before you get to the checkout. Because they tell you up front the price with fees. I hate being surprised at checkout with fees that are almost the same as the ticket price itself.

Date of experience: March 5, 2018
Alabama
1 review
0 helpful votes
Follow Darron P.
Unfollow Darron P.
Share Review
Report Review

Ive used SeatGeek two times and got the best seats at the best price! You should get this app because it allows you to see the cheapest or best tickets for any event!

Date of experience: March 4, 2018
New Jersey
1 review
0 helpful votes
Follow Kelli S.
Unfollow Kelli S.
Share Review
Report Review

Stupendous!
March 2, 2018

Made my day! Best customer service ever! Answered my questions with no hesitation and with confidence.

Date of experience: March 2, 2018
Arizona
1 review
0 helpful votes
Follow Monique R.
Unfollow Monique R.
Share Review
Report Review

Fast and easy
March 2, 2018

Got my tickets to see Bill Maher and it was fast and easy and the best part was that all I had to do is put them in my iPhone wallet and not worry about losing them or compilations of them downloading. I will definitely buy here more often.

Date of experience: March 2, 2018
Texas
1 review
0 helpful votes
Follow Rodolfo B.
Unfollow Rodolfo B.
Share Review
Report Review

Simply the best
February 27, 2018

This is the only way I purchase any tickets for any event. Its convenient, easy to use, and Ive yet to have a bad experience.

Date of experience: February 27, 2018
California
1 review
1 helpful vote
Follow Juan O.
Unfollow Juan O.
Share Review
Report Review

Nice app. But it did not allow to what row or seat I was about to purchase. It only listed the price.

Date of experience: February 26, 2018
Florida
1 review
0 helpful votes
Follow Eric D.
Unfollow Eric D.
Share Review
Report Review

Great ticket site, as always
February 27, 2018

Ive used SeatGeek before, always satisfied. Prices are fair, lots of information, quick dependable service, no hidden charges. What more can you ask?

Date of experience: February 26, 2018
Michigan
1 review
0 helpful votes
Follow Steven F.
Unfollow Steven F.
Share Review
Report Review

Looking for inexpensive tickets to Red Wings game. With the new stadium opening this year. The ticket were hard to find for a good price value. Looked into SeatGeek for great seats for a good price.

Date of experience: February 26, 2018
North Carolina
1 review
0 helpful votes
Follow Saga H.
Unfollow Saga H.
Share Review
Report Review

Great deals!
February 27, 2018

This is the second time purchasing tickets. It is super easy and always cheaper than anywhere else. I searched all other available sellers prior to purchasing.

Date of experience: February 26, 2018
Illinois
1 review
0 helpful votes
Follow Brantley K.
Unfollow Brantley K.
Share Review
Report Review

This site has one of the better experiences for purchasing tickets. There was only one thing I found difficult. I needed to purchase tickets for 16 people. This could have been done more easily if I could have more flexibility in seat choices.

Date of experience: February 26, 2018
Alabama
1 review
0 helpful votes
Follow Adam L.
Unfollow Adam L.
Share Review
Report Review

Quick and easy to select and BUY
February 27, 2018

Great interface, easy to search... find, pay, use the app to receive and add to mobile wallet... great service!

Date of experience: February 26, 2018
California
1 review
0 helpful votes
Follow Donald Q.
Unfollow Donald Q.
Share Review
Report Review

Ticket network do not buy from them
February 26, 2018

Ticket network do not buy from themOverall SEat geeks is good especially the seat geek marketplace but do not buy from ticket network I accidentally bought tickets for the wrong venue and they will do nothing for me absolutely nothing

Date of experience: February 26, 2018
Germany
1 review
0 helpful votes
Follow Justin C.
Unfollow Justin C.
Share Review
Report Review

Fantastic
March 30, 2018

Easy system to use. Quick ticket delivery. Great app. Arena maps are easy to read and the pictures of the seat view are outstanding, and helpful.

Date of experience: February 26, 2018
California
1 review
0 helpful votes
Follow Jose S.
Unfollow Jose S.
Share Review
Report Review

Happy to use seatgeak
February 27, 2018

I had a good experience looking forward to buying more tickets on here for future events for sports or concerts very happy the way this works

Date of experience: February 26, 2018
Michigan
1 review
0 helpful votes
Follow Skylher B.
Unfollow Skylher B.
Share Review
Report Review

Good seats
March 30, 2018

Good seats, quick printout. Happy with my overall experience. I would use SeatGeek for my future ticket purchases.

Date of experience: February 26, 2018
Texas
1 review
0 helpful votes
Follow April R.
Unfollow April R.
Share Review
Report Review

Best bang for buck
February 27, 2018

The ease of trying to locate event tickets has been made do much more easier using SeatGeek. It is now my go to for all events!

Date of experience: February 26, 2018
North Carolina
1 review
0 helpful votes
Follow Thomas G.
Unfollow Thomas G.
Share Review
Report Review

Very easy, and great way to buy tix
February 27, 2018

Very easy to navigate and see what seats were available. Very easy transaction. Was even able to use a special security line at the game for app/electronic tix, which was surprisingly nice and saved time and hassle.

Date of experience: February 26, 2018
Arizona
2 reviews
0 helpful votes
Follow Lance A.
Unfollow Lance A.
Share Review
Report Review

Always room for improvement
February 26, 2018

I have used this service numerous times, in fact its the only one I use now. The only real improvement that I can see is to make it a little easier to view the tickets once purchased. It may just be me but that part kicks my butt every time. Other than that I'm completely satisfied.

Date of experience: February 26, 2018
Illinois
1 review
0 helpful votes
Follow Nicholas L.
Unfollow Nicholas L.
Share Review
Report Review

The only negative thing I can say is that my podcast sponsorship code didnt work at checkout. But the seats were so inexpensive, and we were able to get them so easily through the app, that I didnt even care! This is now my only go-to site for tickets. I dont even bother with Ticketmaster or stubhub.

Date of experience: February 23, 2018

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States