SeatGeekReviews 2,561

This Burt review is the worst add review it is the God honest worst commercial I've ever seen in my life; who ever came up with us should be fired to ever allow this should be fired please for the love of God make it stop. Look at your reviews for this ad I don't want to go to a concert I don't wanna have Hulu I don't wanna have anything that has anything to do with your butt add.

Bought tickets months in advance and never received them. No refund and no help from customer service.

I ordered 4 tickets to game 5 of the Red Sox at Tampa Bay Rays on 10-1-2021 for over $380 to my credit card. The Rays were eliminated on 10-10-2021 and it took 31 days to receive my refund with several 'diversionary emails' seeking to swap those tickets for concerts or shows. It was rather tricky figuring out how to reply to their email question regarding the REFUND to my card. In other words, it was NOT STRAIGHT FORWARD. Also the was no customer service number to call. Rather only email, which I did on 10-19-21 and the reply did not expedite the refund. I will not use SeatGeek again for an event that might be cancelled!

I was attending a yung gravy concert and as I was reaching the check in point for my tickets, seatgeek never sent my tickets to me. I had tried to call customer service and never got through. Luckily the theater was extremely helpful to get me my tickets for the meet + greets. Now I'm going to try to get my 400$ back and we will see how that is.

I purchased seats for the Atlanta Hawks versus Milwaukee Bucks game for November 14 to celebrate my husband‘s birthday. As of today which is November 14 I still have not received the tickets. I have tried contacting seat geek by phone on the line 45 minutes no response. Call corporate office and left a message. And also sent numerous messages which receive responses which were not related to my original inquiry very disappointed!

I went through the process of purchasing two tickets to a show which were listed at $116 each. Up until the last screen, the price was $232.00. Just before completing my purchase, they added fees of $44.00 for each ticket... totaling $88.00 in fees which were not expected, and with tax the total was $324.00. They are very dishonest using this bait and switch tactic.

I had purchased tickets for an NBA game through ticket-master, i then went. To receive my tickets on seat geek, when i clicked accept tickets the website glitched and clicked decline, i now have the money removed from my bank account with no tickets to the game and have been trying to get into contact with the support team for nearly 2 weeks with not even a response, terrible customer service and definitely will not be using this site again

On Sunday, ordered tickets for Tuesday practice round for Ryder Cup. "next day service" was not fulfilled. When calling the help line, never was able to talk with a live person, despite LONG wait times.
Email after the event and again recently, no response.
Tried to have credit card company work on my behalf but Seat Geek didn't respond to it either.

Very poor customer service experience. They make it so difficult to resell your tickets. Slow to respond customer support. Clearly under staffed.

I am a broke college student just trying to buy tickets to see my college play their rivals. The tickets were on seat geek so I decided to purchase 4 tickets for me and friends. Turns out seat keep transfers my tickets to the box office of the team and know my tickets are gone and I spent a crap ton of money on nothing. Called to complain after spending and hour finding their number on the dark web and then waiting for a hour on hold just to be hung up on by one of the representatives. 100/10 DO NOT recommend getting tickets with this company.

Terrible company! I have a purchase fraud I'm fighting and I can't get anyone to answer anything. No emails, calls, nothing. Sit on hold for a CS rep that I don't believe actually exists. Save yourself time, misery and definitely your money!

We purchased tickets the cowboys game and then attempted to get a parking pass. The first attempt an error message popped up and said the spots were no longer available. So I looked for other spots. After securing those spots, the next day I saw my credit card had been charged for both spots. I immediately tried to contact swat geek but to no avail. They don't respond to your emails at all. Now I am having to go through my credit card company to try to get our money back. I am not surprised, another company focused on profits and not the people! Will not be using them again!

I spent initially $7,000 for World Series tickets on the only day that five family members could attend together. SeekGeek's website advertised Game 3 tickets for sale. So I bought them. BUT I sadly found out they mislead me, and probably many others, by selling tickets that DO NOT REPRESENT the tickets I bought. These tickets were for the 3rd home game which is actually World Series game 5. Nobody in sports calls World Series Game 3 the bizarre name of Home Game 1. I spend several hours on the phone waiting to discuss how I was given Game 5 tickets instead of the Game 3 tickets I bought. They essentially told me it was my fault for not knowing the way they sell tickets. They lied to me and ruined an opportunity to see a World Series game. I will never buy anything from SeatGeek again and I highly encourage you to go elsewhere for tickets. SeatGeek lies and misleads.

I've never personally used this website or product, however their ad choice and how they present themselves says enough. Seatgeek ads get to me, they traumatize me. I don't wanna see someone's $#*! talking before I watch my YouTube video. I can't stand it, the torment, the voices, it's all awful. Please just redo your video advertisements, I can't take it.

I bought tix here and they never sent them. They ripped me off! They say the tix will be available 24 hours before event (even though you purchase 1 month out). Then the night before they dont show up, and nobody answers the phone or email. I sent 7 emails asking where my tix were, and 4 days after event i receive some form letter- "we have high volume of calls... we'll get back to you when we can...". They stole from me and they will steal from you as well STAY AWAY! Use stubhub or something legit.

I paid for next day air for a parking pass for the football game Saturday. (this was Tuesday) It's Friday and still no ticket. UPS says they mailed it late and I won't receive it before I leave to travel to the game. I have emailed twice SeatGeek with no response. Very frustrated and will never use again.