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The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
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Great search engine. The product is quick and easy to use. It is incredibly cheap for the quick reports that is provides to the user.
It's easy to scroll through the site & search for anyone! Fast & easy- love this!
Carmen, thank you so much for sharing your experience! Weβre delighted to hear the site was easy and fast for your search needsβyour enthusiasm means a lot to us.
So far I'm only seeing information that I already know. I am looking for family connections and reasons for
Thank you, Pamela, for sharing your experience. We understand the importance of discovering meaningful connections, and we'd be happy to assist with deeper searches or provide tips to uncover new information.
I was looking at my record I found out that I have some charge on there that I didn't get charged with.
Thank you for sharing your experience, Narcissus. We understand how important accuracy is and would be glad to assist in clarifying any concerns about your record.
I love it it's great easy to use and lots of quick responses from your site
Albert, I'm so happy to hear you found the site easy to use and enjoyed the quick responses.
Easy to use
Reports are easy to read and understand
I would recommend
Julie, thank you so much for your kind words and for recommending our service. Weβre thrilled to hear that you found the reports clear and easy to use, and we truly appreciate your support.
You're the BEST and I was wrongfully arrested $50K felony. Deputy violated my Miranda rights
See FB Jean Chaney full story of horror. Yea I AM BLACk, 65 fibromyalgia 23 yrs (42)
Jean, thank you for sharing your experience and confirming how important it is to have careful support during difficult times.
I looked up myself and it has a last name that is not mine nor ever was but the right info like age address band birthday
Hi Roxanne, thank you for bringing this to our attention. We understand how important it is to have accurate information, and weβre committed to updating data when needed.
Great research program for the client in October 2025...
Thank you so much for sharing your positive experience, Anthony. Itβs rewarding to know our research made a difference, and we look forward to continuing to provide reliable solutions for you in the future.
I'm trying to still figure it out. It's not telling me nothing about myself that I am searching
Hi Kurt, thanks for taking the time to share your thoughts. We understand it can be challenging when the information isnβt what you expected, and weβre here to help make your experience clearer and more satisfying.
Love it and thank you so much π was told by family I would love to tell everyone that you are so wonderful!
Susan, thank you so much for your kind words and enthusiastic feedback! It means a lot to know that our service exceeded your expectations and that your family was right in recommending us.
This site Has some good accuracy not all info but Decent enough.
Jesse, thank you for taking the time to share your thoughts with us. Weβre glad you found value in the information provided, and we continually strive to improve accuracy and reliability.
Great so far after being referred through a good friend of mine's
Thank you so much, Ronqueize, for your thoughtful feedback and for trusting a friendβs recommendation.
Thank you God for everything you did for me and my family we love youππΎππΎ
Derek, your words truly inspire usβthank you for sharing such heartfelt positivity with your family in mind. It means a lot to know we can be a small part of what supports you every day.
Love it very helpful and easy to use. Wished I'd found this many years ago
Thank you so much, Melinda, for sharing your kind words. Itβs wonderful to hear that our service made things easier for you, and weβre honored to be a valuable resource on your journey.
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Thank you, Pankaj, for sharing your thoughts with us. We truly value your transparency and are committed to making your experience even better moving forward.
Very helpful! Also, very affordable. Helping me find relatives, both adoptive and biological. I would recommend this site to anyone that needs information about loved ones.
Jeanine, thank you so much for your kind words and recommendation! Weβre thrilled to have helped you reconnect with your loved ones and truly appreciate your support.
Is good for some information I don't know how updated there system is
Thank you, Shane, for sharing your feedback. Weβre committed to keeping our information as current as possible and appreciate your input as we continue to improve.
Need more information on name you type in and not other person
Thank you, Sally, for your feedback. Weβre continually working to improve the accuracy and clarity of our information.
It's not so accurate I looked up someone who is incarcerated but it doesn't show anything
Tina, thank you for sharing your honest experience with us. We work continuously to improve and appreciate feedback like yours that helps reveal how our service performs in unique cases.
Answer: Hello Henok, Cancellation can occur anytime in the trial and can occur through the website, email or by calling our customer service department at 1-800-719-2498. We are open from 5:00 am to 9:00 pm (Pacific time), 7 days a week. We believe we have located your account and cancelled it currently but if you do not receive a cancellation email, please reach out as soon as possible. Thank you
Answer: No, we update our website constantly and report on all information we have available. However, divorce decree's are not part of our information currently.


Hi Brandon, thank you so much for your kind words! Weβre thrilled to hear the reports have been fast, easy, and cost-effective for you.